Rebecca Whyatt Email and Phone Number

Answering all in coming callsResponding to both electronic and paper correspondenceManaging the day to day schedules of all clinical staffScheduling emergency appointments for patients with an urgent need to be seenEnsuring the correct NHS paperwork is completed and filed for each NHS patient visitOverseeing all cash and card paymentsOverseeing all incoming NHS referrals through the REGO systemCreating and distributing E-Doc forms for patients and/or responsible parties to complete prior to treatmentReceiving, downloading and filing E-Doc forms from patients and/or responsible partiesUnderstanding the treatment pathway for both Private and NHS patientsAdvising all patients on COVID procedures, where appropriate

-Schedule all in-office and Telemedicine appointments-Communicate with patients regarding appointments, prescriptions and other concerns-Process record requests for patients, other Doctors and third parties-Advise patients on insurance coverage-Process new patient intake documents-Keep patient files updated with personal and medical information-Maintain front office and lobby presentation-Keep all patient information private and confidential-Maintain an ordered and efficient daily schedule-Handle incoming and outgoing mail-Handle all patient payments

-Answered all incoming phone calls-Managed Delivery and Pick Up Orders-Managed all dining reservations-Oversaw catering orders-Facilitated in organizing functions/group dining-Handled all cash and card transactions-Handled vendor payment/management-Handled customer complaints/concerns-Managed online ordering platforms-Maintained Dining Room and Restaurant front appearance

-Answered incoming phone calls-Transfered and redirected calls as needed-Assisted visitors and students navigate campus-Assisted in keeping Parking Permits for staff and students updated-Assisted in logging incoming and outgoing mail for staff and students-Kept the staff lounge stocked with refreshments and utensils-Assisted in keeping the Front Desk area and lobby presentable and maintained-Completed photocopying assignments for staff members

-Assisted in populating the website template for a new website launch