Due to internal changes within the Omnicom Network (our parent company), my employer switched back to OGS Netherlands. I am now responsible for providing HR support to all Omnicom companies within the Netherlands. As an HR Generalist, I support employees, managers, and leaders with the following:- HR operations: process monthly payroll changes (new hires, employee job changes, leavers, leave of absences, etc.), support our Payroll Specialist, oversee compensation and benefits, etc. - Recruitment: responsible for posting jobs, scheduling job interviews, sending out offer letters, negotiating with candidates.- Onboarding: ensure new hires have a smooth transition and good hiring experience. Lead introduction to HR sessions. - Global Mobility (relocation & immigration support): responsible for submitting Highly Skilled Migrant applications, setting up various relocation appointments, sharing information with new joiners on living in the Netherlands, etc. - Performance and development: develop and implement yearly performance review and objective setting cycles. Support and encourage employee engagement. Provide managers with guidance and support when needed. - Employee well-being: develop and implement employee well-being initiatives such as, Open-up and Empowr. - Coaching/training/general support for managers in HR related activities: performance management, how to give feedback, onboarding/offboarding, re-integration after sickness, conflict management, etc.- Trusted advisor to all employees- First point of contact for all employees and managers with any HR questions or issues- HR improvement projects: implement new platforms (e.g. Greenhouse - Applicant Tracking System), develop onboarding documents and info sessions, develop and implement employee engagement surveys, etc.

After my contract with Walters People ended, I was hired directly by 180 Amsterdam to continue providing HR support to 180 Amsterdam and DDB Amsterdam employees. (180 Amsterdam and DDB Amsterdam are part of the Omnicom Network, our parent company.)As an HR Generalist, I support employees, managers, and leaders with the following:- HR operations: process monthly payroll changes (new hires, employee job changes, leavers, leave of absences, etc.), support our Payroll Specialist, oversee compensation and benefits, etc. - Recruitment: responsible for posting jobs, scheduling job interviews, sending out offer letters, negotiating with candidates.- Onboarding: ensure new hires have a smooth transition and good hiring experience. Lead introduction to HR sessions. - Global Mobility (relocation & immigration support): responsible for submitting Highly Skilled Migrant applications, setting up various relocation appointments, sharing information with new joiners on living in the Netherlands, etc. - Performance and development: develop and implement yearly performance review and objective setting cycles. Support and encourage employee engagement. Provide managers with guidance and support when needed. - Employee well-being: develop and implement employee well-being initiatives such as, Open-up and Empowr. - Coaching/training/general support for managers in HR related activities: performance management, how to give feedback, onboarding/offboarding, re-integration after sickness, conflict management, etc.- Trusted advisor to all employees- First point of contact for all employees and managers with any HR questions or issues- HR improvement projects: implement new platforms (e.g. Greenhouse - Applicant Tracking System), develop onboarding documents and info sessions, develop and implement employee engagement surveys, etc.

I was a contractor through Walters People and assigned to OGS Netherlands to provide in-house HR support to employees at 180 Amsterdam and DDB Amsterdam. (OGS Netherlands, 180 Amsterdam, and DDB Amsterdam are all part of the Omnicom Network, our parent company.) As an HR Generalist, I support employees, managers, and leaders with the following:- HR operations: process monthly payroll changes (new hires, employee job changes, leavers, leave of absences, etc.), support our Payroll Specialist, oversee compensation and benefits, etc. - Recruitment: responsible for posting jobs, scheduling job interviews, sending out offer letters, negotiating with candidates.- Onboarding: ensure new hires have a smooth transition and good hiring experience. Lead introduction to HR sessions. - Global Mobility (relocation & immigration support): responsible for submitting Highly Skilled Migrant applications, setting up various relocation appointments, sharing information with new joiners on living in the Netherlands, etc. - Performance and development: develop and implement yearly performance review and objective setting cycles. Support and encourage employee engagement. Provide managers with guidance and support when needed. - Employee well-being: develop and implement employee well-being initiatives such as, Open-up and Empowr. - Coaching/training/general support for managers in HR related activities: performance management, how to give feedback, onboarding/offboarding, re-integration after sickness, conflict management, etc.- Trusted advisor to all employees- First point of contact for all employees and managers with any HR questions or issues- HR improvement projects: implement new platforms (e.g. Greenhouse - Applicant Tracking System), develop onboarding documents and info sessions, develop and implement employee engagement surveys, etc.

- Support and advise clients on all matters related to relocating to the Netherlands and Germany- Submit visa applications for employees moving to the Netherlands- Arrange bank, visa-related, and registration appointments for clients- Work closely with immigration, housing, and shipping providers to ensure a positive experience and smooth transition - Participate in improvement projects that increase efficiency and improve client experience

- Executed HR processes including on/offboarding, data changes, absence management and more for the EMEA region- Accurately updated the HR system (Workday) and provide reports to stakeholders while ensuring highest data quality- First point of contact for employees and managers on all HR related queries- Streamlined and continuously improved internal procedures and processes to ensure a positive employee experience- Partnered closely with the Talent Acquisitions, HR Business Partners, Employee Relations, Rewards, and Payroll team to further enhance global alignment and collaboration- Promoted HR programs to create an efficient and enjoyable working place- Assisted in the development and implementation of HR policies- Supported various teams with HR related projects, such as, department reorganizations

- Managed day-to-day operations for an average of 7 direct reports - Maintained and improved team's engagement through effective people management and motivational techniques- Ensured all SLAs, KPIs, and level expectations were met through monitoring, coaching, and training - Developed team capabilities by providing career development opportunities- Addressed and resolved escalations, issues, and gaps in knowledge - Completed detailed analysis of operational performance metrics for weekly business review meetings- Took ownership of process improvements by working on processes and tools to meet business needs and ensuring high quality employee experience- Built effective relationships with stakeholders, leadership teams, internal teams, and development teams- Completed onsite and remote interviews to fill job requisitions

- Supported key employee life cycle processes such as onboarding, transfers, absence management and exits - Carried out audits on letter templates and data changes to ensure ongoing accuracy- Revised standard operation manuals to ensure procedures were up to date- Communicated effectively with customers in UK and DACH regions to explain and resolve queries in a timely manner- Digitized medical checks sent to UK Operations candidates that saved approximately 10,000 USD on postage fees annually  - Built an effective relationship with project managers working to standardize the medical check process- Trained new hires on DACH Exit processes

Collaborated with a team who coordinated recruitment, advising, admissions, sales, marketing, and event planning strategies for the Hello Academies TEFL certification program. - Provided assistance throughout the entire application process to potential and current applicants through various modes of contact: face-to-face, email, phone, and text message- Oversaw customer service for the Hello Academies TEFL course- Solved issues and concerns during all stages of the participant life cycle- Conducted individual mid-course meetings with participants to check in with them and ensure we proved them with enough support to be successful- Planned and attended monthly events for participants on program and alumni living in Prague- Assisted participants in making a smooth transition moving to Prague by providing support in finding accommodation and a job after the course- Provided participants on program with 24/7 on-site assistance- Created and improved marketing efforts for the Hello Academies social media platforms, by producing and uploading fresh marketing content constantly - Developed marketing campaigns to increase registration numbers for the TEFL course- Wrote travel, English teaching, Prague, and living abroad inspired blogs for the Hello Academies blog- Created and sent out monthly Newsletters to Hello Academies alumni informing them of upcoming events, current courses that graduate, and any new updates pertaining to the TEFL course

Worked with the TEFL director/main trainer to successfully organize and train groups of students to become English as Foreign Language teachers. - Collaborated with main trainer in developing and improving effective lesson plans for modules- Led modules on different teaching methodologies, English grammar and skills (classroom management, one-to-one lessons, teaching with textbooks, past tenses, passive voice, future forms, listening lessons, writing lessons, teaching young learners, etc.)- Observed and delivered effective feedback on English lessons our trainees taught- Communicated with English students and coordinated group lessons for them to attend with our teachers in training- Graded and provided feedback on various homework assignments (Reflections, Materials Assignment, Unknown Language Journal, etc.)- Assisted trainees with lesson planning and homework assignments