Former Hospitality Professional possessing more than 20 years managerial experience. I am an energetic, self-motivated, passionate employee which I’m sure my referees will support. My previous employer Jacaranda Café has an outstanding reputation in the Illawarra region, south of Sydney for serving amazing coffee, gourmet food and cakes with warm friendly service of which I was apart of the establishment phase of the company.For almost the past 6 years I have been employed as a Senior Sales Associate for EB Games at Pacific Fair Shopping Centre, Broadbeach. Moving away from my previous career path was a risk. In saying that the risk paid off and I have never been so happy as I am in my current role. I have an amazing work and home life balance. The company is family focused and my team members have always been supportive and collaborate seamlessly and it shows through the success of our store. I have achieved assigned KPI's. Learned effective merchandising skills. I take joy in providing customers with knowledge and guidance and sharing the love of gaming. No two shifts are the same as the world of gaming and technology is ever evolving so immersion, research and learning is essential in maintaining in-depth and accurate knowledge of products and current promotions. In October 2022, I was promoted to Senior Sales Associate and my current role requires me to support the management team with store operations such as merchandising, inventory control and staff development to ensure the store is running efficiently and achieving maximum sales and KPI results.
Listed skills include People Management, Leadership, Teamwork, Customer Service, and 9 others.