-Worked with regional and local departmental/discipline leads, Finance Director and HR, tomitigate capacity risks for over 100+ employees.-Partnered with regional discipline leads to ensure that staff is deployed to satisfy Fortune 100 and 500 clients, deliver within utilization margins, and create engaged, productive employees-Analyzed new business opportunities with senior management team members and workedwith Finance Director to estimate and staff new business projects -Created a work environment which is conducive to improved operating efficiencies-Provided regular and timely evaluations of utilization and productivity, and systematicallyreport these results to the leadership team and discipline leads-Conducted monthly and quarterly utilization and forecasting reviews with all assigned discipline leads-Evaluated and challenged existing processes, making recommendations for furtherimprovements and driving implementation of those improvements-Drove change processes identified by varying initiatives-Maintained and communicated the standards and policies around cross-region staff sharing-Collaborated with HR and finance to ensure compliance with local, state, and federal laws governing business operations-Actively collaborated with other regions to share best practices, develop solutions, and improve our capability to successfully deliver projects-Managed freelance, vendor and off-shore pool building program to provide fluidity of talent during peaks in demand

-Provided ongoing analysis of revenue forecasts, contractor costs, fee reconciliation and other internal expenditures-Managed invoicing and contract process for all clients with management team and corporate-Analyzed and presented monthly project profitability reporting-Created and delivered reporting on outstanding collections-Ensured business ran smoothly and efficiently in terms of staffing and resource management-Responsible for staffing 100 resources on multiple projects based on skill set and availability-Managed internal office needs by overseeing the office management function and staff. This included overall responsibility for office space, expense reports, contracts, office improvements, special events and maintenance-Worked with each discipline to establish, document, implement, and update department and industry best practices-Provided ongoing analysis and recommendations for tools, processes or systems required to improve operations-Oversaw Office Management function-Special Projects as assigned

Managed accounts receivables and payables for a top ten digital/interactive agency reporting $30MM in annual billings (2004) and $40MM in annual billings (2005). Oversaw the accounts payable coordinator, including training, vendor inquiry responses, cash disbursements, accurate account booking, vendor file maintenance, and organization and capitalization of fixed assets and depreciation. Collected 30-60-90 day past due receivables with clients located throughout the United States.Billed $7MM in first quarter 2005. Managed $5MM+ in 2004 for overhead expenses.Recipient of “Best in Department 2004” award. Managed and processed payroll for 85 employees, including the transfer of 401k funds and the allocation of flex spending, and any other payroll deductions. Elected as member of the business process committee. Created a budget, monthly and annual, in order to reduce overall operating expenses. Completed a successful two-year audit of financials and ongoing bank audits for line of credit.