Office Manager - Cognizant of office environment to effectively define problems, analyze relevant information and develop solution/plan to solve. Sought ways to improve productivity, efficiency, quality of work environment and employee satisfaction- Trained new employees in office procedures and how to use/operate office equipment, computer software(s) and systems- Promoted effective and timely communication between headquarters and its branch/project offices- Ordered/priced company stationery, business cards, plant service, beverage service and supervision of contract librarian- Assisted with several office renovation(s) at headquarter and branch officesAdministrative Supervisor - Planned, assigned, coordinated and supervised all work activities of the administrative/clerical staff as it related to work flow in/out of teams/disciplines- Recommended and implemented hiring, discipline, termination and commendation actions for administrative/clerical staff- Reviewed and approved weekly timesheets; approved and moderated requests for leave to ensure adequate coverage was maintained- Tracked travel information in regards to SkyBonus, SkyMiles, travel agency selection and use; maintained/negotiated corporate discount program(s)- Generation and proofreading of outgoing correspondence such as contract agreements, service proposals, letters, memorandums, observation reports, billing correspondence and in-house notes, Architect’s Certificates, Consents, Waivers and other lender generated documents - Generation of project specification from AIA Master Specification: edit, proof, finalize, print, bind and distribute- Created and circulated monthly office information such as manpower report, itineraries, continuing education meetings, and birthday/anniversary calendar- Coordinated continuing education meetings with vendors and maintained Niles Bolton Associates’ AIA Provider status (ensuring NBA hosted meetings met AIA’s stringent and specific rules)

I was hired in 2000 as receptionist, quickly promoted to Construction Administrative Assistant. An opening in the marketing department became available and I transferred to the marketing department as coordinator. While Marketing Coordinator I acquired the Estimating Administrative Assistant position.- Maintained support for the Marketing, Estimating, and Operations Departments.- Generated and distributed Domestic and Japanese Marketing Reports.- Generated and distributed Southeast (AT) Sales and Earnings Report.- Assisted with the creation and distribution of Foundations Newsletter.- Designed marketing brochures and project sheets.- Submitted subcontractor and vendor invoices for payment.- Generated and scrutinized subcontracts.- Prepared and transmitted bid documents.- Maintained project subcontractor database.- Produced and submitted employee expense reports.- Scheduled charter and travel arrangements.- Managed multiple phone lines and distributed mail for multiple departments.

- Reconciled daily transactions and deposits. - Generated and transmitted medical insurance claims.- Resolved patient complaints.- Conducted pre-examinations.- Trained patients on insertion, removal, and care of contact lenses.- Ordered office and doctor supplies.