Becky Cantrell Email & Phone Number

Kailua, Hi, Us

Kailua, Hi, Us

San Francisco, California, Us

Back writing trails for Commerce Cloud, Marketing Cloud, Sales Cloud, and Service Cloud using googledocs and Writer.Ai. Writing prompt templates.

Wrote the award-winning Hannah Vogel mysteries set in Berlin in the 1930s for Tor/Forge Books (division of Macmillan): "A Trace of Smoke", "A Night of Long Knives", "A Game of Lies", and "A City of Broken Glass".Wrote the award-winning Joe Tesla series set in the tunnels under New York City, including "The World Beneath," "The Tesla Legacy," "The Chemistry of Death," and "The Steel Shark."Wrote a Young Adult series as Bekka Black. The first, "iDrakula," appeared as an iPhone, iPad, iPod Touch app; ebook; and print book. As did the second, "iFrankenstein".

San Francisco, California, Us

Wrote creative online courseware for Salesforce Trailhead for Financial Services Cloud, Surveys, Lightning Knowledge, Health Cloud, Field Service, and Work.com products using GitHub for code line management, Trailmaker for editing and Oxygen for XML Authoring and Perforce for code line management, Acrolinx for editing; googledocs and google calendar for day to day tasks. Wrote modules about Salesforce; CRM; cloud-based computing; data modeling; referral management; financial advisor tasks; survey creation; Health Cloud for Payers; and Lightning Knowledge migration, customization, and basics; Field Service dispatcher console, scheduling, optimization, and mobile; contact tracing; shift management for return to work during COVID-19 pandemic.

Creator of New York times bestselling and award-winning novels. Researched historical novels. Co-wrote novels. Managed web site development for author site. Run social media accounts on Facebook, twitter, Instagram. Blog about writing. Interview authors and write articles. Write and release regular newsletters. Copy writing. Ad creation.

New York, New York, Us

Co-wrote, with James Rollins, the New York Times bestselling Order of the Sanguines series: "The Blood Gospel" (January 2013), "Innocent Blood" (December 2013), and "Blood Infernal" (February 2015).

Created marketing documentation, including writing PowerPoint slides, doing market research, blogging, and writing articles.

Maintained the International Thriller Writers web site

Palo Alto, Ca, Us

Created JavaHelp for a Java application development tool called Java Studio Creator, designed the help system, help design adopted by other groups within Sun and in the open source community.

Us

Various technical writing duties, online help creation, courseware creation, etc. as detailed below.

Jan 2001 to Oct 2002 documented highest profile server error messages, including causes, solutions, and links to existing documentation, created HTML help for a Java-based application development tool.Jan 1999 to Dec 1999 created inline and online help; edited a user’s guide for an OLAP modeling tool; edited a Unix/PC installation guide; created a three day release training course for a multidimensional database; the course included a printed guide, slide presentation, sample databases, sample files, exercises, and instructor notes.Jun 1997 to Sep 1998 created a user’s guide for a new tool that speeds the transfer of data from a relational database to a multidimensional database; wrote sections of a database administrator’s guide; updated on-line help files.Aug 1995 to Dec 1995wrote the data loading and dimension building sections of a user’s guide and database administrator’s guide for a multidimensional database tool.

Menlo Park, California, Us

edited 10,000+ file web-based documentation system for customer release; ran automated tools to identify and correct broken links; coordinated file integration.

Feb 1996 to July 1996created and maintained internal Sybase web sites; installed web server; designed information structure; created navigation pages; converted FrameMaker and Microsoft Word documents to HTML; tested and deployed site; updated WebSQL customer and internal Web pages; updated WebSQL tutorial. ISO Project Coordinator Oct 1994 to Aug 1995managed ISO 9000-2 project; created and monitored project plan and schedule; wrote processes and procedures; started document approval process; created requirements for a document management system; developed and taught ISO 9000 training courses; audited engineering groups.Senior Technical Writer Jun 1992 to Oct 1994co-wrote the global functional specification for an object-oriented application, process, and data modeling CASE tool; created user's guide for the application builder; served as technical lead; edited and maintained the Sybase FrameMaker templates for the business unit; created the reference manual for an application development tool; updated installation guides for a character-based application development tool (APT) on several UNIX platforms.

Ba, Creative Writing, German, European Studies

Education record

Bachelor Of Arts - Ba, English Language And Literature, General; German; History

Education record