• Managing employee and service call schedule, all payroll functions, HR functions & reconciliation of QB’s, resulting in overall increased productivity, employee and customer service satisfaction.• Work together with Sales reps, insurance adjustors/claim reps, assessing additional customer needs resulting in quick resolution of repairs and claim processing.• File insurance claims for new roof replacement with multiple insurance companies, resolving claims and customer service requests… Show more • Managing employee and service call schedule, all payroll functions, HR functions & reconciliation of QB’s, resulting in overall increased productivity, employee and customer service satisfaction.• Work together with Sales reps, insurance adjustors/claim reps, assessing additional customer needs resulting in quick resolution of repairs and claim processing.• File insurance claims for new roof replacement with multiple insurance companies, resolving claims and customer service requests quickly and efficiently. Show less

• Underwrite properties in TX, GA, for Super Tuesday auction. Determine market value, purchase price, flip and rental prices, setting rehab budgets increasing profits and investor portfolios. • Manage Acquisition team at Super Tuesday auction, bidding and purchasing of homes, managing auction funds and acquisitions resulting in best use of funds increasing property acquisition. • Managed Dallas rental applications and Rent to Own program. Assisted clients with application and… Show more • Underwrite properties in TX, GA, for Super Tuesday auction. Determine market value, purchase price, flip and rental prices, setting rehab budgets increasing profits and investor portfolios. • Manage Acquisition team at Super Tuesday auction, bidding and purchasing of homes, managing auction funds and acquisitions resulting in best use of funds increasing property acquisition. • Managed Dallas rental applications and Rent to Own program. Assisted clients with application and qualification process while showing properties to clients. Show less

• Marketed residential mortgage loan products to prospective home buyers, homeowners and real estate agents, increasing customer base and pipeline. • Compiled all required documents and disclosures, assisted with and solved issues relating to processing, underwriting and closing of loans, resulting in increased customer satisfaction positive work environment.• Assessed and analyzed financial condition of applicant to meet investor guidelines, compliance with federal and state banking… Show more • Marketed residential mortgage loan products to prospective home buyers, homeowners and real estate agents, increasing customer base and pipeline. • Compiled all required documents and disclosures, assisted with and solved issues relating to processing, underwriting and closing of loans, resulting in increased customer satisfaction positive work environment.• Assessed and analyzed financial condition of applicant to meet investor guidelines, compliance with federal and state banking regulations, increased branch revenue. Show less

• Originated loans for REO assets through managing high volume lead source, analyzed financials of prospective buyers, matched with best loan product and increased REO sales.• Worked closely with Title Company and Closer as needed for changes and updates. Maintained customer relationship throughout processing and closing of loan, resulting in excellent customer satisfaction and team environment.• Maintained understanding of changing laws and products, continually providing accurate… Show more • Originated loans for REO assets through managing high volume lead source, analyzed financials of prospective buyers, matched with best loan product and increased REO sales.• Worked closely with Title Company and Closer as needed for changes and updates. Maintained customer relationship throughout processing and closing of loan, resulting in excellent customer satisfaction and team environment.• Maintained understanding of changing laws and products, continually providing accurate and updated information resulting in quick and accurate processing and closing of REO loans. Show less

• Reviewed appraisals, broker price opinions, established market values and market strategies for listings resulting in sales of assets, maximizing recovery and minimizing loss.• Negotiated sales contract terms with broker network meeting recovery targets and performance goals while maintaining high levels of customer service. • Managed diverse and highly performing vendor network and ensured effective communication, policy compliance and performance accountability.• Resolved… Show more • Reviewed appraisals, broker price opinions, established market values and market strategies for listings resulting in sales of assets, maximizing recovery and minimizing loss.• Negotiated sales contract terms with broker network meeting recovery targets and performance goals while maintaining high levels of customer service. • Managed diverse and highly performing vendor network and ensured effective communication, policy compliance and performance accountability.• Resolved difficult customer complaints, minimizing and eliminating negative impact to client. Show less

REO Asset Manager:• Managed third party vendors/agents and provided timely authorization of market plans, list price, offers, and expenses, resulting in mitigated loss throughout disposition process.• Negotiated sales price and contract terms on offers with assured compliance to all local, state, and federal laws.• Reviewed and approved discretionary expenditures based on approved strategies ensuring compliance with guidelines. Short Sale negotiator: • Analyzed, negotiated… Show more REO Asset Manager:• Managed third party vendors/agents and provided timely authorization of market plans, list price, offers, and expenses, resulting in mitigated loss throughout disposition process.• Negotiated sales price and contract terms on offers with assured compliance to all local, state, and federal laws.• Reviewed and approved discretionary expenditures based on approved strategies ensuring compliance with guidelines. Short Sale negotiator: • Analyzed, negotiated and formalized liquidation workout solutions with defaulted borrowers, in accordance with all federal, state and local regulations resulting in reduced foreclosures and mitigated loss to all.• Worked closely with; real estate agents, title companies, attorneys, and third parties resulting in closure of approved transactions Show less

• Originated loans for REO assets through managing high volume lead source based on multiple offers, analyzed financials of prospective buyers, obtained specified information and documentation for financing on REO properties, decreasing days on market, financing fall out and increasing REO sales.• Worked directly with REO Sale Representatives and REO Managers, expediting closings, increasing REO sales and exceeding monthly sales goals, creating collaborative team… Show more • Originated loans for REO assets through managing high volume lead source based on multiple offers, analyzed financials of prospective buyers, obtained specified information and documentation for financing on REO properties, decreasing days on market, financing fall out and increasing REO sales.• Worked directly with REO Sale Representatives and REO Managers, expediting closings, increasing REO sales and exceeding monthly sales goals, creating collaborative team environment.• Maintained consistent communication throughout loan process with all third parties ensuring timely appraisals, credit evaluations, determined and organized repair needs. Show less

• Achieved sales goal of $1.3M annually and yearly loss prevention goal.• “Exceeds Expectation” on District and Regional store visits.• Hired and trained all levels of staff, resulting in promotion of staff to store and shift manager. • Managed inventory keeping store merchandise at operational levels.• Reached payroll targets through management of monthly/weekly sales and payroll budgets.• Managed vendors on final elements of new store construction, meeting all deadlines.