Manager, Development Operations
Washington, District Of Columbia, United States
*Managed Raiser’s Edge database (CRM) for the organization, ensuring data integrity, importing various updates, training staff, and being available for consult as needed*Lead the organization’s data extraction for the direct mail marketing program, verifying proper set up/insertion and segmentation for membership and planned giving mailings*Implemented and managed Ocean Conservancy board, event and individual prospect research. Which included creating a prospect research system, ensuring adequate resources, training and timely research profile completion*Served as a liaison between the individual philanthropy team, the planned giving team, the membership team, and data director, keeping each team appropriately informed of strategies and finding a middle ground between inconsistent strategies*Supported Mid-level and Major Donor budgeting and quarterly budget projections*Implemented, managed and transitioned Mid-level and Major Donor donation acknowledgement process including letter acknowledgments, personal calls/emails and annual report recognition*Provided key leadership in data management, transitioning away from Blackbaud Direct Marketing (BBDM) into Raiser’s Edge and various new internal and external programing and processes