Rebecca Day Email & Phone Number

Baltimore, Md, Us

Vienna, Va

New Program Development: • Identify, develop and manage opportunities in new verticals: Assess market potential, build business cases, identify product requirements and develop go-to market strategies, foster relationships, lead product demonstrations, track opportunities in Salesforce, and negotiate contracts to close.• Shepherd unique requirements of various programs through the organization, balancing resource constraints with creative workarounds and scalable processes.Product Management: • Coordinate technology, operations, and customer service teams to outline requirements, develop roadmaps, and define sprint objectives.• Manage Agile product development sprints for websites, web apps, API integrations, code development, database architecture and infrastructure, navigating features to production by managing JIRA projects, leading standup meetings, allocating resource time, and proactively identifying and managing roadblocks.• Lead pilot implementations to validate business assumptions and evaluate continued investment.Partner Management: • Strengthen relationships to expand client relationships by increasing sales and identifying new opportunities.• Champion partners internally, ensure they benefit from our latest technology, and provide ongoing program insight and analysis.• Ensure services provided to partners' customers make positively reflect on partners' brands.Marketing Management: • Develop marketable products and positioning & manage campaigns in coordination with PR agencies, graphic designers, and manufacturers to craft press releases, print and web advertisements, conference materials, and branded products.• Optimize websites to raise brand awareness and generate leads.• Coordinate web designers, developers, and content owners responsible for creating, enhancing, and supporting the corporate website GetUrgently.com, including the Urgently Membership site and PR content. Oversee corporate, subsidiary, and standalone product websites.

Vienna, Va

Vienna, Va

• Manage marketing communications channels including website, email campaigns, social media, and blog• Write, edit, or oversee creation of press releases, corporate communications, email campaigns, blogs, and web content• Collaborate to research, plan, implement, and analyze search engine optimization (SEO) campaigns • 1,331% increase in monthly new users from organic search (June '16 to May '18) • 821% increase in direct-to-consumer revenue (June ‘16 to April ‘18)• Test & optimize landing pages to improve conversion rates • Increased average monthly conversion rate from 23.58% to 46.13% on Services pages (Jan '17 to Sept '17) • Increased average monthly conversion rate from 19.19% to 37.38% across all landing pages (Jan '17 to Sept '17)• Liaise with Product, Technology, and Operations teams to optimize customer journey & experience through products & services• Oversee day-to-day website maintenance & updates to improve design, user experience, and SEO• Measure and analyze website & campaign performance leveraging Google Analytics

Vienna, Va

• Conceive, propose, and generate on-brand content for Urgent.ly's blog• Conceptualize, develop, and participate in implementation of Distracted Driving Awareness Month campaign• Craft and schedule social media content for Facebook, Twitter, Instagram, LinkedIn, Snapchat, and Pinterest

Washington D.C. Metro Area

• Supervise and care for pets and homes while clients are away• Provide 30-minute walks to clients’ dogs

Washington D.C. Metro Area

The Harold and Sylvia Greenberg TheatreBox Office Manager• Oversee Box Office operations during events• Train and supervise Box Office Assistants• Respond to and remedy elevated patron complaints, concerns, and requests• Communicate with House Manager and Stage Manager to coordinate and facilitate events• Coordinate with Greenberg general manager and event organizers to organize comp tickets and other show-specific requests• Create and manage events and sales through Tix.com, a 3rd party ticketing platformHouse Manager• Maintain oversight of Front of House operations, including training and supervising Ushers• Record pertinent performance information and attendance• Promote safety and oversee evacuation or crisis response in case of emergency• Communicate with Box Office Manager and Stage Manager to coordinate and facilitate eventsBox Office Assistant• Sell tickets to patrons in person and via phone• Sort and distribute will call ticket orders• Respond to informational inquiries and patron requests.Usher• Assist patrons in navigating theatre safely and efficiently• Monitor patron activity to avoid dangerous or prohibited behaviors• Maintain a clean and presentable theatre house and front of houseProduction Assistant• Assist with daily functions of theatre• Participate in collective preparation for events by helping to build and paint sets; hang, cable, and focus lighting instruments, and set up audio equipment; operate sound board, light board, spotlights, or serve as a stagehand or run crew.

Washington D.C. Metro Area

• Worked on a team of 5 RAs to oversee 60 students during annual 2-week residential experience• Supported development and facilitation of extracurricular programming• Served as an advisor, ambassador, and chaperone to high school students living and studying at American University

Washington D.C. Metro Area

• Served as an educator, mentor, and resource for 50-65 first-year students annually• Planned and implemented educational strategies based on Residential Edication curriculum and specific community needs• Enforced University and residence hall policy and documented breaches thereof• Participated in duty rotation, responding to critical and emergency incidents including student health and wellness, violation of university and hall policy, and facilities concerns• Fulfillled administrative duties including attendance at weekly staff meetings, bi-weekly meetings with Resident Director or Assistant Resident Director, and regular campus-wide RA staff in-service meetings• Completed administrative reports including incident reports, weekly community status summaries, facilities repair requests, intentional interaction reports, Room Inventory Forms, event proposals and budgets, etc.• Acted as an agent of the university, upholding university values and policy in adherence to legal regulations such as FERPA and The Clery Act• Assisted in collateral responsibilities, such as the recruitment and selection of new student staff members

Washington D.C. Metro Area

• Monitored entrance of residents and visitors into residence hall community of 1300 students• Managed spare room keys, temporary access cards, and administrative keys• Received, logged in, sorted and oversaw storage of, and checked out packages• Provided information and guidance to visitors to the university • Maintained formal log of pertinent desk operations• Assisted residents in the completion of paperwork for missing packages and lost or stolen keys• Maintained security and confidentiality of student information as required by federal regulations such as FERPA

Baltimore, Maryland Area

Cake Maker • Built and decorated signature and custom ice cream cakes, pies, cupcakes, and ice cream sandwiches• Maintained display freezer full of ice cream cakes and other Cold Stone bakery items• Created and managed records of customer orders, inventory, and productionCrew Member• Prepared Cold Stone products for patrons, providing excellent customer service• Maintained cleanliness of kitchen and storefront

Washington D.C. Metro Area

• Crafted and scheduled social media messaging for Facebook, Twitter, Tumblr, and Instagram• Engaged with online audience through messages, comments, and Tweets• Planned and began implementation of the Outspoken Generation social media campaign

Baltimore, Maryland Area

Field Manager• Oversaw canvassing team's daily activity, performing check-ins and providing advice and assistance to canvassers• Trained canvassers and evaluated performance• Educated the public on advocacy issues while building community support and achieving fundraising goals• Recorded and reported team’s daily fundraising & membership achievementsCanvasser• Spoke with and educate citizens about relevant community issues• Encouraged membership and contributions to interest groups (Environment Maryland and Maryland PIRG)

Baltimore, Maryland Area

Bachelor Of Arts (B.A.), Political Science And Theatre Arts

Activities and Societies: Undergraduate Certificate: Women, Policy and Political Leadership | Activities: American University Rude.

Parallel Enrollment: Psychology, Health & Fitness

Performance Theatre Magnet

Activities and Societies: Theatre Magnet Program, National Honor Society, National English Honor Society, National Math Honor Society.