Rebecca Fiedel Email & Phone Number

United States

Implemented comprehensive policies and processes ensuring compliance with US employment laws, with a focus on wage and hour regulations. Investigated and resolve complaints, reducing legal risks and advising leadership of potential company exposures. Established and managed company I-9 and immigration/sponsorship policies and procedures, advocating for visa holders. Directed People Services lines/emails ensuring timely and accurate resolution to employee questions/concerns.

Led internal and external compliance investigations with Risk Management and HR, including HIPAA violations and patient grievances. Developed and implemented annual Corporate Compliance Program in alignment with Strategic Plan in partnership with the Executive Team. Provided project management to assure agency compliance with regulatory and licensure entities, including FTCA, CMS, and Joint Commission.

Directed Credentialing and Privileging program and team, adhering to HRSA, FTCA, and JCAHO regulations for Federally Qualified Health Clinics (FQHCs), receiving 100% compliance ratings during regulatory review. Implemented new HRIS system for organization of 500+ employees; trained management teams on new systems. Created HR policies and procedures, ensuring organization-wide compliance with state and federal regulations.

Led all facets of the Credentialing and Privileging program with support from Chief Medical Officer for 400 providers. Oversaw company workers compensation program and consulted with occupational health and claims adjusters. Administered company-wide leave of absence programs and ADA accommodation requests.

Supported day-to-day credentialing needs to organization of 350 providers, ensuring on-time completion of files for Board of Director review and approval. Streamlined recruitment and onboarding procedures by setting up efficient screening and review systems. Tracked organization-wide performance management timelines, bringing organization back to a compliant point.

Novato

Managed major network expansions in Northern Sonoma and Napa Counties, growing network by 120 physicians, included being responsible for all credentialing and re-credentialing for network. Assisted HMO plans in gaining state approval to expand in new counties and negotiated new provider contracts.

Novato, Ca

Administered compliance evaluations to determine service provider qualification for 1099 or W2 status, requiring knowledge of complex federal and state compliance laws. Advised service providers of state and local business regulations and tracked wage and hour exempt/non-exempt determinations per client.

Ma

Ba