Rebecca Fortune Email & Phone Number

Midvale, Ut, Us

Salt Lake City, Utah, Us

Leading Program Management Office (PMO) and Agile transformational activities through a lean agile center of excellence, tool standardization (FLOW), and standardized company-wide delivery processes for $150 million in portfolio investments, enabling an increase in overall efficiency, quality and risk measures.Provide professional development through Scaled Agile Framework (SAFe) certification courses and in-house developed training for over two thousand employees, resulting in 40% increase in certifications and employee satisfaction.Acting as the Business Owner for the ServiceNow Strategic Portfolio Management implementation, integrating it with Azure DevOps to facilitate portfolio planning and execution for nine portfolio management teams, resulting in a projected 40% decrease in non-essential tasks and $2M yearly expense reduction.

San Antonio, Texas, Us

Institutionalized Adaptive Planning and Delivery practice by integrating cross-functional teams essential for forming the bank's 5-year strategic plan, resulting in enterprise-wide transparency of a $200 million strategic banking business and technology investments.Collaborated with senior leadership to create enterprise-wide delivery standards and metrics needed for governing agile project execution and oversight, resulting in a successful OCC examination and a 25% improvement in quality and speed to market.Led the integration of Rally and Jira for over 2000 employees, improving adaptive planning and delivery for 6 banking portfolio management teams, aligning with execution, and saving approximately $2 million annually in software and labor costs.

San Antonio, Texas, Us

Implemented a Business Agility transformation program, enabling a Lean Agile Center of Excellence, agility at scale practices, and a comprehensive change management plan, launching 6 strategic portfolios, 15 Agile Release Trains (ARTs), and over 200 cross-functional Agile teams.Implemented a development program, training over 3,000 product managers and engineers through SAFe certification and Scrum / Kanban courses, boosting skills for incrementally delivering $250 million in business and tech solutions.Established and implemented consistent metrics for over 15 ARTs/Scrum of Scrum teams, concentrating on predictability and volatility, which led to a 35% improvement in flow, enabling business and technology leaders to shift focus to outcomes and ongoing improvement initiatives.

San Antonio, Texas, Us

Directed over 50 onshore and offshore staff, implementing $31 million in Enterprise and Property Insurance products and services for improved customer mobile and .com solutions, resulting in an increase in relationships, products and member satisfaction scores.Coached Scrum practices for a cross-functional Property technology team, including product management, UX, engineering, and quality automation, showing improved workflow and value, earning enterprise-wide recognition for innovative customer experience solutions.Implemented Verint strategic infrastructure for call center and quality assurance teams, empowering over 10,000 employees across five Lines of Business, leading to crucial business digital analytics essential for enhancing member experience, products, and services.

Bba, Computer Information Systems

Education record