Bek Fraser Email & Phone Number

Bentleigh East, VIC, AU

Melbourne, Victoria, Australia

Fastmail is at an exciting and pivotal juncture, actively defining its vision for the next five years. In this dynamic phase, my role focuses on establishing the frameworks, structures, and skill sets necessary to propel Fastmail towards its ambitious goals.Spearheading the HR function, my responsibilities span a range of strategic planning activities.

In this role I get to challenge my team, and myself, to do some really exciting, and innovative bespoke Learning & OD solutions. My team are trusted to think outside the box and try new things which has resulted in some interesting and industry first projects being delivered. Of greatest success, we partnered with Microsoft to take the Adoption Hub app in.

Taking on a senior role reporting directly to the Head of Organisational Capability, this position operates as a strategic lead across all aspects of OD & Learning operations, still within the Wesfarmers group.- Establish strict budget management processes including monthly forecasting & reconciliation to ensure projects & learning requests can be met in.

• This is a diverse role that provides senior leadership across the end to end L&OD function. Commended for my passion and enthusiasm to just get the right things done, current achievements include:
• Ownership of the design and delivery of L&OD programs including Emerging Leaders, Manager Fundamentals, MBTI, Coaching, New Leader and Personal Leadership, Onboarding, Group and Team Dynamics.
• Undertook an end to end redevelopment of the whole operational activities for the team. This included documenting processes and methodologies to use to re-engage with the business. Established a governance program that.
• Operated as the driving force behind a whole of program redevelopment for all existing online and facilitated learning programs. Identified priorities based on risk assessments to ensure all high priority programs are.
• Leading an internal team of developers (2), consultants (1) and facilitators (2) to ensure annual learning needs are delivered and planned appropriately. Provide the opportunity for them to develop their capabilities.
• Conceptualised then drove an annual program of learning including internally designed and facilitated learning modules and externally sourced training. Established improved management procedures that provides greater.

Australia

As a media spokesperson I contribute to online and offline media discussing the topics including- The Future World of Work - Human Resources- Employment relationsContributions include:April 2019- 7news: Robots are taking Australian jobs. Here's what you need to know to protect your career. https://bit.ly/2TSFdOX- Winwin magazine: Goforth - career.

• As the Senior Talent Development Consultant I am responsible for managing the design and delivery of professional and leadership development programs for dedicated cohorts. Paramount to this role is the need to develop.
• Design of all programs from small scale workshops through to programs of work delivered across multiple years.
• Facilitation & co-facilitation of programs including liaising with internal and external stakeholders to support in delivery & planning
• Identifying businesses & individuals then networking to build relationships that can support enhancing the programs & ensuring best of practice content is deliveredI also ran an ongoing coaching program, ranging from.
• Managing a suite of programs using both Agile & traditional project management methodologies
• Undertaking industry research to ensure an evidence base is used in all program design

Melbourne, Australia

• Outplacement Australia are a leading organisation in the development, planning and facilitation of leadership, career & coaching programs to national and multi-national organisations. Their Executive Management team.
• Built relationships with clients to develop an awareness of business opportunities & needs. Applied a narrative based sales approach to design business proposals & service offerings for small to large scale consulting.
• Identified new business opportunities through organic & new business development. Applied solutions focused sales to build long term relationships with clients.
• Designed, developed & delivered consulting projects to clients across retail, automotive, pharmaceutical, mining, oil & gas, telecommunications, IT and government. Maintained strong relationships that supported ongoing.
• Provided program management for a portfolio of projects including leading the consulting for the design & delivery of projects as well as recruitment of team members to meet specific project objectives & requirements..

• Operating as part of job share arrangement, this position was challenged to assist in resolving issues relating to cultural and retention challenges within the ISD department. Throughout this time I personally.
• Developed a policy and operational management document that defined all HR processes: on-boarding, induction, performance appraisals, formal complaint handling, permanent and contractor recruitment, performance.
• Facilitated a personnel performance and cultural review. Coached selected team members and managers to understand the overall issues then provided recommendations in to the management team on initiatives to address.
• Developed and implemented the induction program for all new contractor and permanent employees. Provided team leaders and department managers with the policy and process to support new employees.
• Conceptualised and drove a formal recognition policy to provide structure around team and individual recognition. Drove the formalisation of this policy to ensure an awareness of the process across the division and.
• Implemented development programs that focused on increasing skills across the business. This included introducing Active Learning Programs which were small scale business improvement projects, recommended by the staff.

• Contributions and achievements:
• Successfully structured and implemented a full business analysis and project office function within the organisation. My responsibilities included the identification of the required strategy for the department aligning.
• Completed process identification and re-engineering across all departments of the organisation. This included developing detailed process maps that were used to undertake a gap analysis and identify areas of.
• Implemented use case modelling and specification development as part of IT development projects. This included facilitating training for all IT staff in the use and processes required to ensure that all development.
• Developed and implemented project management strategies which were adaptable for both IT and general internal and external projects. This strategy included ensuring each project was planned and scoped prior to.

• Contributions and achievements:
• Completed end to end business analysis and process review functions across the business. Prepared ‘As Is’ to ‘To Be’ transitional state process recommendations focussing on both business improvement as well as.
• Successfully led numerous change management projects to support process improvements within various functions. Developed a strong understanding of supply change management activities in a leading local provider whilst.
• Prepared use cases specific to Toll Priority requirements to support the development of business requirements as part of the whole of business IT transformation project.

• Contributions and Achievements:
• Developed various strategies on process improvement for numerous business within the Automotive industry including OE’s and 1st to 3rd tier suppliers. Worked actively across the industry to understand the global supply.
• Drove the design of the local supply chain specific to the HFV6 program. Engaged in negotiations with logistics service providers to ensure the milk run application met with client’s delivery needs and expectations..

• Contributions and achievements:
• Facilitated a change management training program that was delivered to corporate clients and focussed on developing skills in change management, process improvement and staff training. The ECAP program was an.
• Assisted Ford and Holden develop strategies on local and international logistics which included submitting a detailed report on current processes, long term strategies and recommendations to improvements made to global.

• Contributions and Achievements:
• Developed the IT department’s processes including a detailed training program and staff procedure guide. This guide was effectively implemented as the induction program for all new employees and as part of the.
• Facilitated training and induction programs for new and existing personnel. Successfully assisted in the development and articulation of the employee induction and recruitment strategy working with new and existing.
• Developed strong skills and awareness in activity based costing. Utilised this as a tool in project costing and business management activities to support effective budget planning.
• Provided project management during the roll out of the new laptop program. Worked in direct partnership with internal and external stakeholders during the vendor review process. Established the testing environment to.
• Directly managed problems during the initial roll out liaising directly with the national vendor manager. Ensured immediate action when key issues were identified to meet with roll out plans and schedules.

Reason for leaving: Organisation ceased operation

Provided direct leadership and coaching to personnelTrained and develop sales and negotiation skillsProvided technical assistance and product guidance in a traditional electronics storeAssisted across other stores during stock management and visual merchandisingConceptualised store development strategies to increase customer engagement and profits

Masters Of Human Resources And Organisational Development, Human Resources Development, Gpa 6.2

Graduate Certificate Of Career Development, Career Coaching And Development, High Distinction Average

Bachelor, Information Technology

Mbti Accredited Practitioner, Industrial And Organizational Psychology

Strong Interest Inventory Accredited Profiler, Psychometric Tools

Certified Professional Coaching Program, Coaching

Prince 2 Project Management Foundation Certification, Project Management