Rebecca Emily Michael Gaffney Email & Phone Number

San Diego, Ca, Us

United States

• On behalf of GlobalLogic, working for their Fortune 10 Tech Company client in research, artificial intelligence, machine learning, generative text models, and natural language processing (large language model [LLM]).• Content editing and technical writing.• Delivery of timely project data, meeting high quality standards and accuracy levels.• Impeccable execution of fast-paced deliverables, learning new project requirements daily.• Prompt adaptation of swift changes in project policies.• Excellent daily communication with lead project managers and large teams.

Nationwide

• Extensive experience in producing editorial for magazines; proposals for business development; curriculum development; creating written content for brand ambassadorship and marketing plans; drafting SEO content for websites; driving strategy and execution of social media campaigns; collaborating as a ghostwriter; and crafting proposals for grant funding.• Sample client work includes:-- San Diego Style Weddings Magazine :: Content writer for editorial, features, and real weddings for the Spring 2024 and Fall 2024 Editions.-- Wanderlings The Zine :: Lead writer, editor, social media advisor, creative strategist, brand developer, 2020-2022.-- Bright Event Rentals :: Creator of written content for the company's 2022 Bright Ideas Design In Color catalogs (Volume One and Volume Two), 2020 New Collection catalog, and 2020 Kid's Collection catalog. Creator of written content for social media campaigns promoting the 2022 Bright Ideas Design In Color catalogs (Volume One and Volume Two). -- San Diego State University L. Robert Payne School of Hospitality & Tourism Management :: Creator of written content for the program website relaunch. Author of the school's 2015 and 2016 magazines, which are 32 and 40 pages in length, respectively, and required 175 and 250 hours of interviews, writing, and editing, respectively.

San Diego, California, United States

• Reviewed and approved milestone cases for solar projects (installation, city inspections, and utility permission to operate).• Handled case creation, workflow management tasks, project progression, email escalations/inquiries, special projects, and billing triggers.• Maintained data integrity.• Trained new team members and updated training document.

San Diego County, California, United States

• Assisted partners and paralegal with COLA and trademark filings. • Assisted managing partner with firm billing, accounts payable, and expense data entry.• Created and disseminated client contracts in MyCase database.• Created and updated records in MyCase database. • Managed phone calls and correspondence (email, letters, packages, etc.).• Set appointments for managing partner.• Created written communication and marketing content for the firm.

Orange & San Diego Counties, California

Laid off as a result of the elimination of the sales department and closure of the company due to the COVID-19 Pandemic.• Generated new business for six locations through personal contacts, prospecting, referrals, warm leads, and cold calling.• Maintained and grew existing business through relationship building and outstanding customer service. • Partnered with the regional manager and six general managers to manage line capacity, head count, and product forecasting for proper resource management. • Partnered with Marketing, Customer Service, Operations, and IT to develop, implement, and monitor the tools and processes necessary to deliver on critical success factors. • Created and maintained analytical tools and reports through the integration of data from multiple sources in order to monitor key metrics on an ongoing basis.

Greater San Diego Area

• Regional Catering Operations Coordinator for the FY2016 and FY2018 First Place Market across the national Einstein Bros. Bagels brand.• National trainer for seven catering operations coordinators placed company-wide using my original curriculum.• Partnered with Coffee and Bagel Brands Catering Sales Operations Manager and other Support Center Partners as a Subject Matter Expert reviewer and content provider.• Worked closely with San Diego's Regional Catering Sales Manager, District Manager, and 16 locations to deliver exceptional product and service for over $2 million in catering sales annually.• Reduced customer complaints and refunds on FY2018 catering orders by 75% over FY2017.• Executed training and developed the catering teams and drivers for 16 locations in San Diego County.• Co-created a media-based marketing program for FY2017 and FY2018 involving local radio stations to provide catering for in-studio listener events for free on-air advertising.

Greater San Diego, Ca Area

• Created business and marketing plans to fund and launch the company that produced over 300 events.• Recruited, trained, and managed staff of up to 10 planners who remained employees for the lifetime of the company.• Researched and cultivated relationships with new talent and vendors.• Potential client query lead.• Stewarded marketing and public relations projects.• Customized event and menu proposals to include talent, décor, lighting, staging, props, and scheduling.• Coordinated talent, sound, lights, staging, décor, vendors, venue, and backline needs.• On-site, day of event management.• Budget management, bookkeeping, and accounting.

Carlsbad, Ca

• Managed telephone sales and inquiries with potential clients.• Customized event proposals to include talent, décor, lighting, staging, props, and scheduling.• Coordinated talent, sound, lights, staging, décor, vendors, venue, and backline needs.• Directed the Maximum Impact Dance Troupe, including auditioning, scheduling of rehearsals/performances, bookings, and costuming.• Maintained talent promotional materials.

San Diego, Ca

• Responsible for raising $500,000 from private and corporate foundations, government agencies, and individual donors for marketing, arts, and business programs.• Managed grant-seeking process and authored proposals.• Planned, designed, and executed individual donor appeals.• Planned annual donor recognition event.• Served on host committees for high profile events.• Budget management.

Washington, D.C.

• Raised over $1 million from private and corporate foundations and government agencies for education and community programs, and new productions.• Stewarded grant-seeking process.• Assisted in planning and promotion of donor and education events, including a cultural exchange with Ballet Nacional de Cuba in Havana, Cuba.• Represented the organization at National Endowment for the Arts colloquia.

Washington D.C.

• Managed gift processing (including matching gifts), acknowledgments, and membership benefits fulfillment.• Assisted in planning and promotion of alumni and donor events, including the annual school auction.• Provided customer service to school constituents.• Staff writer for constituent publications.• Assistant choreographer for the annual musical.

Durham, Nc

• Planned and hosted events promoting the festival.• Attended lectures and seminars by arts administration professionals.• Attendance at modern dance performances by world-renowned companies to develop dance knowledge and vocabulary.• Participation in dance classes with instructors from 42 countries.

Ma, Arts Management

Ba, Philosophy, History Of Math And Science, Classics, Comparative Literature

Activities and Societies: Lab Assistant 1994 - 1997 | Secretary of Student Council 1995 - 1997 | Dance Teacher and Aerobics Instructor.