Hey, hi, hello there; I'm Rebeccah 👋I'm a Customer Experience-centric individual with experience across technical SaaS support roles, communications, and quality analysis.
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Technical WriterQuadientVancouver, Bc, Ca
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Technical WriterQuadient Accounts Payable Automation By Beanworks Feb 2023 - PresentVancouver, British Columbia, CanadaOwn the strategy, production, and optimization of the Quadient AP documentation.Assess, evaluate, and propose solutions to improve current content.Develop initiatives to improve client usage & accessibility of existing content and resources. -
Customer Support Team LeadQuadient Accounts Payable Automation By Beanworks Feb 2022 - Feb 2023Vancouver, British Columbia, CanadaLed Tier 2 Technical Support team.
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Customer Support RepresentativeBeanworks Mar 2020 - Feb 2022Vancouver, British Columbia, CanadaAssisted growing customer base of 800+ companies via email, video call and phone channels.
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Media And Communications Clerical OfficerDublin Bus (Bus Átha Cliath) Jul 2019 - Jan 2020County Dublin, IrelandAssisted with planning and implementing campaigns in line with the consumer PR strategy, including events, photo calls, and media relations. -
Quality Assurance AnalystAccenture Dec 2018 - Jul 2019County Dublin, IrelandConducted quality evaluations, provided coaching sessions, and delivered personal and group feedback on an ongoing basis. -
Smb Client Services AgentAccenture Apr 2018 - Dec 2018County Dublin, IrelandSupported UKI and EMEA SMBs on one of the world’s largest social media platforms through chat, email and phone calls.
Rebeccah Fleming Education Details
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Film And Brodcasting With French
Frequently Asked Questions about Rebeccah Fleming
What company does Rebeccah Fleming work for?
Rebeccah Fleming works for Quadient
What is Rebeccah Fleming's role at the current company?
Rebeccah Fleming's current role is Technical Writer.
What schools did Rebeccah Fleming attend?
Rebeccah Fleming attended Technological University Dublin.
Who are Rebeccah Fleming's colleagues?
Rebeccah Fleming's colleagues are Stéphane Litou, Diego Bermejo, Michal Boleček, Jan Skoumal, Derek Adam, Bruno P, Sandrine R..
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Rebeccah Fleming
Blue Mountains, Nsw -
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