Rebecca Hamilton

Rebecca Hamilton Email and Phone Number

Senior Systems Consultant at RightStar @ RightStar
Rebecca Hamilton's Location
Nashville Metropolitan Area, United States
Rebecca Hamilton's Contact Details

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About Rebecca Hamilton

Over 25 years of IT experience and 15 years of Remedy development and administrative experience with demonstrated Technical Leadership roles on several BMC Remedy projects. Specialties include professional ITSM consulting, design, implementation, and training services and solutions for service desk, incident, problem, change, asset lifecycle, and service request management to DoD, Federal Government and commercial customers. Recognized as a Remedy Technical Expert by Industry and BMC in providing design and development of complex solutions and hold valid security clearances.

Rebecca Hamilton's Current Company Details
RightStar

Rightstar

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Senior Systems Consultant at RightStar
Rebecca Hamilton Work Experience Details
  • Rightstar
    Senior Systems Consultant
    Rightstar Nov 2017 - Present
    Washington Dc And Nashville, Tn
    Provides administration, development, and architectural services for the DOJ’s (JMD) BMC Remedy ITSM 9.1.02, Smart Reporting, MyIT and Service Broker/DWP implementation.
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  • Iomaxis
    Senior Remedy Developer
    Iomaxis Apr 2015 - Nov 2017
    Washington D.C. Metro Area
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  • Netcentrics Corporation
    Senior Remedy Developer
    Netcentrics Corporation Oct 2012 - Apr 2015
    Washington D.C. Metro Area
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  • Caci International Inc
    Helpdesk Manager
    Caci International Inc Jan 2012 - Oct 2012
    Quantico, Virginia
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  • Apex Systems
    Senior Remedy Developer
    Apex Systems Sep 2010 - Jan 2012
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  • Dell - Global Services
    Global It Solutions Architecture Senior Consultant
    Dell - Global Services Jun 2008 - Apr 2010
    A member of the Global Infrastructure Consulting Services (GICS) group working to drive and further Dell's new initiative, IT Simplification - a proprietary methodology by which IT organizations can measure operational efficiency, manageability and flexibility to pinpoint ways to streamline IT operations in alignment with ITIL best practices.We create enterprise-wide IT assessments, health checks, standardized reference architectures and pre-validated solution stacks, backed by best-practices to simplify IT. Additional activities include conducting process assessments, benchmarking and providing reports to clients containing roadmaps and recommendations. Internally, we engage with various Dell Practice, Marketing and Sales teams in support of the venture.For more information on our current offerings, please follow the link:http://www.dell.com/content/topics/global.aspx/sitelets/solutions/sit/simplify_it?c=us&l=en&s=biz&dgc=AD&cid=25278&lid=576309
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  • Dell
    Solutions Architect, Senior Consultant
    Dell 2008 - 2009
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  • General Dynamics - It
    Principal Engineer, Systems
    General Dynamics - It Apr 2008 - Jun 2008
    Lead Architect in the design and engineering of the BMC Remedy ARS ITSM 7.x suite and supporting network architecture for the US Air Force in their endeavor to establish the AFNetOps Command under the Air Combat Command via the Migration of Base Boundary Management to the I-NOSCs effort. As the subject matter expert. assessed Langley Air Force Base's legacy systems, gathered requirements, provided gap analysis, process analysis and provided the technical expertise for the government design reviews.
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  • Rigid Systems
    Senior Systems Engineer/Architect
    Rigid Systems Aug 2005 - Apr 2008
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Rebecca Hamilton Skills

Medical Diagnostics Administrative Assistance Air Force Consulting Windows Server Help Desk Support Employee Benefits Customer Requirements Version 7 Infrastructure Import Service Desk System Applications Sales Us Navy Simplification Authentication Ar System Fault Management Customizations Functional Specifications Structure Multiple Sites Operational Efficiency Production Environment Sep Ira Construction Service Level Management Sme Facilitation Windows Xp Dynamics Assessment Requirements Gathering Management Design Security Hp Enterprise Solutions Integration Data Backup Sop It Service Management Functional Requirements Ldap Gap Workflow Baseline Methodology Derive Oracle Application Express 6.x Detail Oriented Networking Endeavor Node Foundation Customer Satisfaction System Troubleshooting Voice Rfcs Process Analysis Cleaning Engineering Circuits Technical Documentation Sophisticated User Acceptance Testing Testing Asset Management Training Concord Policy Circuit Bmc Remedy Enterprise Software Sla Solaris Operational Readiness Network Architecture Solution Ci Subject Matter Expert Robust Streamline Documentation Quality Control Census High Availability Incident Stakeholders Pre Sales Conagra Boundary Vmware Controller Customer Data Analysis Problem Management Command And Control Advertising Agency Visionary Systems Design .net Information Technology Large Enterprise Gap Analysis Ars Configurations Training Manuals Operating Systems Applications Cni Configuration Management Communication Engineering Support Business Alignment Landesk Quality Assurance Customization Licensing Workshops Suite Dell Computers Level Design Interactive Advertising Statutes Checks Change Management National Security Technical Support Security Clearance Lockheed Martin Forest Service Management Failover Governance Contractual Agreements Measurements Data Migration Laptops Pearl Dod Servers Demos Hp Openview It Solutions Encompassing Falls Church Internal Audit Means Rigid Ticketing Intelligence Cmdb Nsa Active Directory Itil Special Investigations Software Installation Graphics Microsoft Sql Server Business Process Re Engineering Government Diagnostics Windows Vista Service Lifecycle Management Geospatial Intelligence Software Windows Nt Compliance Video Bmc Patrol Manageability Test Scripts It Operations Mid Tier Support Documentation Asset Systems Management Military Platforms Fairfax Commerce Deployed Process Design Bmc Remedy User Meetings Templates Delivery Combat Iss Architecture Suse Solution Architecture Tabs Databases

Frequently Asked Questions about Rebecca Hamilton

What company does Rebecca Hamilton work for?

Rebecca Hamilton works for Rightstar

What is Rebecca Hamilton's role at the current company?

Rebecca Hamilton's current role is Senior Systems Consultant at RightStar.

What is Rebecca Hamilton's email address?

Rebecca Hamilton's email address is ra****@****ail.com

What is Rebecca Hamilton's direct phone number?

Rebecca Hamilton's direct phone number is +157139*****

What skills is Rebecca Hamilton known for?

Rebecca Hamilton has skills like Medical Diagnostics, Administrative Assistance, Air Force, Consulting, Windows Server, Help Desk Support, Employee Benefits, Customer Requirements, Version 7, Infrastructure, Import, Service Desk.

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