• Oversee and manage all aspects of matrimonial property transfers, working with family law clients from the finalisation of their consent orders or Binding Financial Agreements to the settlement of the property. This includes completing transfer documents with the Queensland Revenue Office, ensuring compliance with legal requirements and deadlines. • Conduct thorough document discovery and itemisation, managing extensive volumes of case-related information and ensuring the matter overviews… Show more • Oversee and manage all aspects of matrimonial property transfers, working with family law clients from the finalisation of their consent orders or Binding Financial Agreements to the settlement of the property. This includes completing transfer documents with the Queensland Revenue Office, ensuring compliance with legal requirements and deadlines. • Conduct thorough document discovery and itemisation, managing extensive volumes of case-related information and ensuring the matter overviews were always kept update to date, with key information detailed. • Draft and review affidavits, legal documents, and briefs with precision and attention to detail.• Coordinate with clients, opposing solicitors, and court personnel to facilitate case progression and resolution.• Prepare and lodge various legal documents on the Commonwealth Courts Portal, adhering to all procedural protocols.• Provide detailed cost and disclosure statements to clients, ensuring clear and transparent communication. Show less

Commercial Law Division Responsibilities • Prepare comprehensive commercial lease agreements, ensuring all terms and conditions were clearly defined and legally sound.• Handle complex conveyancing matters including property transfers, mortgage discharges, commercial sales and purchases, and residential sales and purchases.• Conduct detailed residential and commercial contract reviews, identifying potential risks and recommending solutions.• Draft legally accurate wills and… Show more Commercial Law Division Responsibilities • Prepare comprehensive commercial lease agreements, ensuring all terms and conditions were clearly defined and legally sound.• Handle complex conveyancing matters including property transfers, mortgage discharges, commercial sales and purchases, and residential sales and purchases.• Conduct detailed residential and commercial contract reviews, identifying potential risks and recommending solutions.• Draft legally accurate wills and Enduring Powers of Attorney (EPOAs), tailoring each document to the specific needs and wishes of the client.• Manage deceased estates, providing respectful and efficient service during a difficult time for clients.• Assist with all other commercial law division tasks as needed, contributing to the smooth functioning of the department.Family Law Division Responsibilities • Assist with Conveyancing Property Transfers arising from Family Property Settlements, ensuring all necessary steps were taken for a smooth transition.• Prepare detailed cost and disclosure statements, supporting transparency and clear client communication.• Conduct thorough document discovery and itemisation, effectively managing large volumes of information for case preparation.• Lodge various legal documents to the Commonwealth Courts Portal, following all required protocols and timelines.• Draft affidavits and other legal documents with meticulous attention to detail and accuracy.• Assist in the preparation of additional legal documents and briefs, facilitating the efficient operation of the Family Law division. Show less

- Highly-creative Chief Operations Officer responsible for overseeing all aspects of BoomNow's marketing operations internally and externally. - In-depth knowledge of various social media platforms, best practices, and website analytics.- Up-to-date on the latest trends and technologies in digital marketing.- Evaluate important metrics that affect website traffic, service quotas, and target audience.- Collaborate with the CEO in setting and driving organisational vision… Show more - Highly-creative Chief Operations Officer responsible for overseeing all aspects of BoomNow's marketing operations internally and externally. - In-depth knowledge of various social media platforms, best practices, and website analytics.- Up-to-date on the latest trends and technologies in digital marketing.- Evaluate important metrics that affect website traffic, service quotas, and target audience.- Collaborate with the CEO in setting and driving organisational vision, operational strategy and hiring needs- Develop actionable business strategies and plans that ensure alignment with short term and long term objectives developed- Analyse internal operations and identify areas of process enhancement - Set comprehensive goals for performance and growth- Oversee company operations and employee productivity, building a highly inclusive culture ensuring team members thrive and organisational outcomes are met.- Establish policies that promote company culture and vision - Oversee daily operations of the company and the work of executives- Lead employees to encourage maximum performance and dedication - Evaluate performance by analysing and interpreting data and metrics- Write and submit reports to the CEO in all matters of importance- Participate in expansion activities for the company - Maintain and build trusted relationships with key customers, clients, partners and stakeholders- Ensure effective recruiting, onboarding, professional development, performance management and retention Show less

With a long history within the Real Estate industry, Rebecca brings a wealth of knowledge across the entire property spectrum. Rebecca is a dedicated and hard-working agent having previously owned and operated a real estate agency in Townsville for over 7 years. Rebecca’s success is due to her delivering exceptional high customer service standards and knowing the needs and wants of her landlords and tenants. Rebecca is passionate about what she does and believes in what her client’s… Show more With a long history within the Real Estate industry, Rebecca brings a wealth of knowledge across the entire property spectrum. Rebecca is a dedicated and hard-working agent having previously owned and operated a real estate agency in Townsville for over 7 years. Rebecca’s success is due to her delivering exceptional high customer service standards and knowing the needs and wants of her landlords and tenants. Rebecca is passionate about what she does and believes in what her client’s needs are, helping them meet their expectations and goals. Rebecca has an undeniable energy that goes along with this passion, which sees continued long-standing relationships being built with past and present clients. • Established relationships with key decision-makers within the agencies organisation to promote growth and retention• Identified and pursued valuable business opportunities to generate new company revenue and improve bottom-line profit• Capitalised on industry and marketplace trends to strategic solutions and enhance business operations• Identified key products, services, and customers and use data to devise innovative sales and marketing plans enabling dramatic growth• Prospected new daily and weekly leads with diverse strategies, including cold calling, marketing, and customer referrals• Keeping meticulous client notes and accurately handle data entry for clients in company-based software• Maintained detailed property lists to accurately promote properties and meet client needs• Negotiate, prepare and sign contracts with clients• Work with customers to understand requirements and provide exceptional service• Developed new business by networking with prospects and valuable customers• Collaborated with sales and marketing departments to support business objectives and client acquisition• Completed and submitted daily, weekly and monthly reports enhancing executive decision making and team key performance analytics Show less

• Performed initial client assessment and analysis to begin business and property management implementation• Created business operational business plans• Carried out operational due diligence and business prognosis diagnostic reports for established real estate agencies• Solution focused coaching - best practices for real estate agencies• Supported Principal Licensee's with daily operational functions• Developed new processes for employee evaluation which resulted in marked… Show more • Performed initial client assessment and analysis to begin business and property management implementation• Created business operational business plans• Carried out operational due diligence and business prognosis diagnostic reports for established real estate agencies• Solution focused coaching - best practices for real estate agencies• Supported Principal Licensee's with daily operational functions• Developed new processes for employee evaluation which resulted in marked performance improvements• Delivered group and one on one training for property managers• Verified data integrity and accuracy for trust account reconciliation• Designed, developed and tested embedded software applications for a payment platform for real estate transactions Show less

• Built a talented and valuable team of departmental employees through outstanding mentoring, coaching, and teaching skills.• Implemented process improvement initiatives within the department.• Ensured that all employees within the Property Management department presented a positive, exemplary image to customers.• Established performance goals for employees and provided feedback on methods for reaching those milestones.• Handled all customer relations issues in a gracious manner… Show more • Built a talented and valuable team of departmental employees through outstanding mentoring, coaching, and teaching skills.• Implemented process improvement initiatives within the department.• Ensured that all employees within the Property Management department presented a positive, exemplary image to customers.• Established performance goals for employees and provided feedback on methods for reaching those milestones.• Handled all customer relations issues in a gracious manner and in accordance with company policies.• Fostered a positive work environment by consistently treating all employees and customers with respect and consideration.• Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.• Actively pursued personal learning and development opportunities.• Established efficient workflow processes, monitored daily productivity, and implemented modifications to improve the overall effectiveness of office personnel and activities.• Directed training of new team members and mentor each to promote productivity, accuracy and friendly service, as well as contribute to positive office culture• Facilitated a new complex development of 221 units coming to the residential market and set up a satellite office onsite • Generated professional networks by engaging in professional, industry, and government organisations. Show less

• Company Director and Business Owner from 2008 to 2015. • Sold Company 2015 and continued as Principal Licensee until 2017 • Grew rent roll organically to 360 properties when business was sold • Implemented Systems and Procedures for property management department and sales department • Created a high-performance team of 8 property managers, 7 sales agents, and 3 support staff • Provided leadership and empowered individuals • Share knowledge through mentor and training… Show more • Company Director and Business Owner from 2008 to 2015. • Sold Company 2015 and continued as Principal Licensee until 2017 • Grew rent roll organically to 360 properties when business was sold • Implemented Systems and Procedures for property management department and sales department • Created a high-performance team of 8 property managers, 7 sales agents, and 3 support staff • Provided leadership and empowered individuals • Share knowledge through mentor and training • Instilling the mission, vision, and values that the whole agency embraced and confirmed a sense of purpose, direction, and culture for the team. • Develop a robust economic model and seek benchmarking figures from similar businesses • Implement and Review KPI figures for the business as well as each employee of the company • Drive feedback initiatives to evaluate the business • Monitor and review business plans against feedback and industry benchmarking • Provide training and implement programs to assist in the learning and development of the team • Worked alongside Government Provided Questus managing a portfolio of 119 National Rental Affordability Scheme (NRAS) properties • Develop and implement systems/procedures/checklists and spreadsheets for income calculations to effectively manage the NRAS Portfolio in line with government compliance and met monthly/quarterly and yearly deadlines• Trained property managers to handle dispute resolution, conciliation, QCAT and conflict resolution • Directly work with training providers for real estate industry systems and implement new programs as the industry has evolved Show less

• Analysed and evaluated monthly and quarterly financial statements.• Communicated effectively with owners, residents, and on-site associates.• Maintained several properties so that they were always market-ready • Evaluated and recommended changes in rental pricing strategies carrying out comparative market analysis.• Monitored the timely receipt and reconciliation of rent • Communicated with the landlord regarding building and tenant issues.• Scheduled contractors for… Show more • Analysed and evaluated monthly and quarterly financial statements.• Communicated effectively with owners, residents, and on-site associates.• Maintained several properties so that they were always market-ready • Evaluated and recommended changes in rental pricing strategies carrying out comparative market analysis.• Monitored the timely receipt and reconciliation of rent • Communicated with the landlord regarding building and tenant issues.• Scheduled contractors for maintenance issues• Handled disciplinary actions, performance appraisals, and terminations.• Managed a rental portfolio of 300 residential properties• Maintained original leases and renewals for the management office.• Delivered emergency 24-hour on-call service for any tenant issues.• Audited files and reported any issues requiring follow-up to the manager.• Carefully screened applicants for tenancy.• Completed all inspections on properties including, entry condition reports, routine inspection reports, and exit condition reports• Completed conciliation, dispute resolution, mandatory mediation and tribunal appearances Show less