Work directly under the COO in conjunction with the CRO to handle the day-to-day operations of the company while assisting with financial planning by offering insights on opportunities and risks• Assist with interviewing, hiring, coaching, and counseling of staff• Plan, initiate, and manage office operations while guiding the work of staff• Design and pitch PowerPoint presentations of new business ideas to the C-suite • Assist in designing, documenting, implementing, and monitoring of new products/processes• Simultaneously manage 4 government contracts ranging from 500K to 5M dollars with the IRS• The main connection between new business, staff, vendors, and clients while maintaining the relationship

Reported directly to the Controller while in charge of making payments owed by the company to suppliers and other creditors, paying vendor invoices/bills, and recording the company's short-term debt • Assisted with year-end 1099 preparation and reconcile vendor statements monthly• Ensured tax reporting information is obtained from vendors and accurately recorded and processed• Resolved vendor issues/concerns while working closely with Controller to ensure proper coding of invoices, expense reports & check requests

Took actions to encourage timely debt payments; processed payments and refunds; resolved billing and customer credit issues while investigating historical data for each debt or bill• Assisted with month-end closing• Prepared and reviewed client aging on a weekly basis.• Actively communicated with clients daily/weekly/monthly• Collected data and prepared monthly metrics and cash-flow analytical schedules• Collected over 12% of total bad debit within 7 weeks and assist with reducing bad debit by 93% • Researched and investigated and resolve clients' billing discrepancies and answer customer queries in a timely manner• Reconciled the accounts receivable ledger to the balance sheet to ensure that all payments are accounted for and are properly recorded to the correct period

• Provide premiere service to 4,000+ guest• Assist in the recruitment and selection of Conference Assistants; train and supervise CAs. • Handle maintenance, custodial, key, and logistical ( lien, transportation, private event, etc.) needs.• Manage assigned conferences (bill preparation, writing a post-conference summary, determining room assignments, confirming dining/catering arrangements, being on-site and arranging staff for check-in/out, etc.)

The Resident Assistant position includes serving as a member of the University Housing staff and is directly supervised by a Residence Hall Director. This position requires the RA to assess and meet the needs of approximately 80-100 residents through daily interactions. Job expectations require the RA to plan and implement the Residential Curriculum, conduct resident one-on-ones, perform administrative duties, serve on duty, work at the Community Desk, assist with resident and building security procedures,mediate confrontations, attend training and in-services, follow emergency protocols, enforce university policies and serve as a resource and role model to residents.• Monitored emergency protocols and worked at the community desk. • Served as a resource and implemented the Residential Curriculum. • Supervised over 100 students living in Piedmont North B Residence Hall. • Mediated confrontations and enforced university policies that reduce accidents by 10%.

• Filmed all practices and games.• Managed 15 players before, during and after games.• Accounted for all 15 players’ uniforms, gear and filming equipment

• Tracked improvement in recycling and reductions in overall waste. • Led a team of 3 in planning over 10 events around campus which promoted being green on campus. • Pitched to and was approved by the Facilities Department to implement new recycling initiatives on campus, including solar powered umbrellas and charging ports for electric vehicles.

• Answered customers’ inquiries and resolved issues promptly.• Skillfully anticipated and addressed guests’ service needs.• Assisted guests with making menu choices in an informative and helpful fashion.

Cashier • Delivered exceptional, friendly, and fast service.• Appropriately suggested additional items to customers to increase restaurant sales.Crew Trainer• Trained the new crew on guest service expectation, safety procedures, proper food handling, and McDonald’s protocol. • Worked with individual cashiers to improve performance