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Rebecca Jankowski Email & Phone Number

Senior Customer Experience Research Strategist at Paragon
Location: State College, Pennsylvania, United States 9 work roles 1 school
1 work email found @va.gov LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

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Current company
Role
Senior Customer Experience Research Strategist
Location
State College, Pennsylvania, United States
Company size

Who is Rebecca Jankowski? Overview

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Quick answer

Rebecca Jankowski is listed as Senior Customer Experience Research Strategist at Paragon, a company with 51 employees, based in State College, Pennsylvania, United States. AeroLeads shows a work email signal at va.gov and a matched LinkedIn profile for Rebecca Jankowski.

Rebecca Jankowski previously worked as User Experience Specialist at Energycap, Llc and User Experience Strategist at Penn State University. Rebecca Jankowski holds B.S., Information Technology, Criminal Justice, Concentration In Human Computer Interaction from Juniata College.

Company email context

Email format at Paragon

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{first}.{last}@va.gov
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Profile bio

About Rebecca Jankowski

User experience strategist fluent in user research, information architecture improvement and user experience best practices.Experienced in:conducting user research & testingcreating information architecture, usability and wireframe deliverablesresponsive website design best practices and processescontent analysis and information architecture improvementcreating optimal cross-channel experiences to fulfill user needs and client business goalsAgile software development processpresenting and sharing ideas to small groups and large audiences at conferences

Listed skills include Research, Customer Service, Mentoring, Training, and 11 others.

Current workplace

Rebecca Jankowski's current company

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Paragon
Paragon
Senior Customer Experience Research Strategist
cleveland, ohio, united states
Website
Employees
51
AeroLeads page
9 roles

Rebecca Jankowski work experience

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Senior Customer Experience Research Strategist

Current

Remote

Mar 2022 - Present

User Experience Specialist

State College, Pennsylvania Area

Champion an optimal EnergyCAP user experience.Responsibilities include:Collaborating with the design and user experience team during the design process. Conducting user research, including but not limited to: client & stakeholder interviews, usage data analysis, reviews of existing feedback from tech support and client enhancements, competitive/comparative.

May 2019 - Mar 2022

User Experience Strategist

University Park, Pennsylvania

Responsibilities include:Working with clients to define future website strategy and information architecture based on business and user goals.Conducting user research and usability testing, and providing recommendations based on findings.Creating information architecture diagrams and interactive wireframes (utilizing UXPin, Axure, and Visio) that reflect.

Mar 2011 - May 2019

Freelance Information Architect

Sun Lab Media

State College, Pennsylvania

  • Accomplishments:
  • Worked with Sun Lab Media clients whose needs required information architecture work.
  • Responsible for working with clients to create new information architecture schemes for redesigns, and provided the developers at Sun Lab Media with wireframes for development.
  • Conducted user testing (utilizing Verify) to ensure users could complete critical tasks and provided the client and developers with recommendations based on the results.
Jun 2011 - Feb 2013

Information Architect

Malvern, Pennsylvania

Responsibilities included:- Interfacing with internal clients to define future state capabilities and goals.- Developing design strategy recommendations.- Conducting user research.- Creating personas and storyboards. - Creating wireframes and facilitating the design and development of web pages.Worked closely with designers and developers to create the.

Jul 2006 - Mar 2011

Technology Leadership Program Participant

Malvern, Pennsylvania

  • Selected to participate in the Technology Leadership Program; rotations included roles in Information Architecture, Information Design, and Business Lead. After program completion, selected for Information Architecture.
  • Interfacing with internal clients to define future state capabilities and goals.
  • Developing design strategy recommendations.
  • Conducting user research based on web analytics data.
  • Creating personas and storyboards.
  • Creating wireframes and facilitating discussions about the design and development of web pages.
Jul 2006 - Jul 2008

Instructional Design Intern

University Park, Pennsylvania

Worked with Instructional Designers at PSU World Campus to develop and implement new courses as part of the Penn State World Campus. Used Dreamweaver, HTML, CSS and Angel (Penn State's Course Management System).

Oct 2001 - Jul 2006

Resident Assistant, Ia Teacher, Web Designer, Office Assistant

Huntingdon, Pennsylvania

Resident Assistant -- 2004-2006, Responsible for 40 girls in a dormitory, organized and coordinated events for residents, upheld rules of the college, responsible for check-in and check-out procedures as well as various other housing procedures.Information Access Teacher -- 2005, Taught first year students basic computer skills, responsible for grading all.

Sep 2002 - May 2006

Investigative Assistant

Pennsylvania Department Of State, Bureau Of Charitable Organizations

Harrisburg, Pennsylvania

Worked in the Bureau of Charitable Organizations in the Special Investigations Unit to help investigate various charitable organizaton cases. Used Analyst's Notebook to map out relationships between people, organizations, etc.

May 2005 - Jul 2005
Team & coworkers

Colleagues at Paragon

Other employees you can reach at paragon-inc.com. View company contacts for 51 employees →

1 education record

Rebecca Jankowski education

  • Juniata College
    Information Technology, Criminal Justice, Concentration In Human Computer Interaction
FAQ

Frequently asked questions about Rebecca Jankowski

Quick answers generated from the profile data available on this page.

What company does Rebecca Jankowski work for?

Rebecca Jankowski works for Paragon.

What is Rebecca Jankowski's role at Paragon?

Rebecca Jankowski is listed as Senior Customer Experience Research Strategist at Paragon.

What is Rebecca Jankowski's email address?

AeroLeads has found 1 work email signal at @va.gov for Rebecca Jankowski at Paragon.

Where is Rebecca Jankowski based?

Rebecca Jankowski is based in State College, Pennsylvania, United States while working with Paragon.

What companies has Rebecca Jankowski worked for?

Rebecca Jankowski has worked for Paragon, Energycap, Llc, Penn State University, Sun Lab Media, and Vanguard.

Who are Rebecca Jankowski's colleagues at Paragon?

Rebecca Jankowski's colleagues at Paragon include Joyce Colovas, Peter Tremblay, Chris Gelok, Beth Taylor, and Harry Nelson.

How can I contact Rebecca Jankowski?

You can use AeroLeads to view verified contact signals for Rebecca Jankowski at Paragon, including work email, phone, and LinkedIn data when available.

What schools did Rebecca Jankowski attend?

Rebecca Jankowski holds B.S., Information Technology, Criminal Justice, Concentration In Human Computer Interaction from Juniata College.

What skills is Rebecca Jankowski known for?

Rebecca Jankowski is listed with skills including Research, Customer Service, Mentoring, Training, Social Media, Public Speaking, Microsoft Excel, and Psychology.

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