Rebecca Burns Email and Phone Number

Expert in Workday Benefits Administration SystemConduct audits to ensure data integrity across platforms.Partner with HRIS team and vendors for Benefits Workday module implementation.Create and update SOP for benefits operations tasks.

Expert in Benefits Administration System, actively maintain employee information across employee fulllifecycle (onboarding, transfer, termination, etc.); review and approve life event applications in timelymanner.Conduct periodic audits to ensure data integrity across platforms (HRIS, Benefits Admin system, andother vendor platforms).Partner with internal HRIS team and external vendors to complete work processes for implementation ofBenefits Workday module.Create… Show more Expert in Benefits Administration System, actively maintain employee information across employee fulllifecycle (onboarding, transfer, termination, etc.); review and approve life event applications in timelymanner.Conduct periodic audits to ensure data integrity across platforms (HRIS, Benefits Admin system, andother vendor platforms).Partner with internal HRIS team and external vendors to complete work processes for implementation ofBenefits Workday module.Create, update, initiate and finalize open enrollment in Work Day.Create and update Standard Operating Procedure (SOP) to provide instructions for current benefitsoperations related tasks.Responsible for supporting various employee benefits, including but not limited to health & wellness,401(k) retirement, Life and Disability plans.Responsible for receiving, routing, resolving, and properly closing all HR benefit inquiries.Work closely with vendors, consultants, and other Carbon Health benefits team members.Cross-trained existing employees to maximize team agility and performance.Accomplished multiple tasks within established timeframes.Answer questions about eligibility determinations and plan options Show less

Facilitated corporate FMLA, employee group health, flexible spending accounts, dental and vision, accident and disability, life insurance and wellness benefits.Developed and analyzed models to support employee benefit plan rollout both successfully and efficiently.Strategic planning in collaboration with broker and vendors for each upcoming plan year.Resolved issues and inquiries from plan participants regarding health and welfare benefits via coordination with vendors.Processed… Show more Facilitated corporate FMLA, employee group health, flexible spending accounts, dental and vision, accident and disability, life insurance and wellness benefits.Developed and analyzed models to support employee benefit plan rollout both successfully and efficiently.Strategic planning in collaboration with broker and vendors for each upcoming plan year.Resolved issues and inquiries from plan participants regarding health and welfare benefits via coordination with vendors.Processed monthly remittance and reconciliation for various benefit plans.Coordinated submission and processing of life insurance claims, short term disability claims and general leave of absence.Checked employees' benefits enrollment for accuracy and inputted all data into ADP.Established internal control systems by updating audit programsSaved average 10% by implementing cost-saving initiatives that addressed long-standing problemsExceeded goals through effective task prioritization and great work ethic. Show less

Managed ongoing enrollment processes, including new hire, open enrollment, qualifying life events, and termination events for 8000+ US employees.Managed ongoing monthly average of 250 STD and 600 FMLA leaves for multi-state self insuredprogram including state programs for NY, CA and CT.Implemented dramatic improvement to reporting processes, reducing approval errors by 25%.Independently administered Dependent Care FSA program including communications, enrollments,auditing… Show more Managed ongoing enrollment processes, including new hire, open enrollment, qualifying life events, and termination events for 8000+ US employees.Managed ongoing monthly average of 250 STD and 600 FMLA leaves for multi-state self insuredprogram including state programs for NY, CA and CT.Implemented dramatic improvement to reporting processes, reducing approval errors by 25%.Independently administered Dependent Care FSA program including communications, enrollments,auditing, and processing reimbursement requests per IRS regulations.Liaised between location contacts and UNUM to maintain effective lines of communication andprovided pay directives for approved STD claims with ongoing review to avoid overpayment.Collaborate and administer internal pay practices.Successfully completed special projects to exceed goals of both benefits department and overallorganization.Observed strict procedures to maintain data and plan participant confidentiality.Identified and recommended changes to existing processes to improve accuracy, efficiency and qualityservice. Show less

Managed employee total rewards program, including $6 million self-funded insurance plan, withenhanced tiers for wellness rewards in multi-state, multi-location law firm.Researched, implemented and managed private health insurance plan and Vitality wellness platform forLondon associates.Lead RFP process and secured new benefits broker resulting in greater benefits with lower premiums,lower claim costs and higher pharmacy reimbursements.Reduced benefits expenses by 17% by… Show more Managed employee total rewards program, including $6 million self-funded insurance plan, withenhanced tiers for wellness rewards in multi-state, multi-location law firm.Researched, implemented and managed private health insurance plan and Vitality wellness platform forLondon associates.Lead RFP process and secured new benefits broker resulting in greater benefits with lower premiums,lower claim costs and higher pharmacy reimbursements.Reduced benefits expenses by 17% by revamping company plans, including dental, life and disability.Completed RFP process, created and executed a new program within set parameters for US wellnessplatform as well as continued ongoing management.Executed RFP and transition of $50 million 401(k) plan to new provider.Handled all 401k communication, conversion, reconciliation, file loads, loans, and hardship withdrawalsas well as interface with the DOL and ERISSA counsel on any issues.Fulfilled reporting obligations of all relevant government regulations and rules, such as EmployeeRetirement Income Security Act (ERISA), Affordable Care Act (ACA) and quarterly state filings.Directly responsible for workers' compensation monitoring and leave of absence administration for allemployees.Collaborated directly with broker to identify and offer best benefits packages to enhance quality of lifefor employees while managing budgetary outcomes.Conducted group wellness presentations and company wide challenges and arranged and executedmiscellaneous company events.Answered average of 50+ calls and emails per day, addressing inquiries, solving problems and providing exemplary customer service. Show less