Certified Pharm Tech/Designated Pharm Hitter/Photo Specialist/Csa
Austin, Texas Area
Serving as the Pharmacy Technician, I deliver a strategic recommendation in resolving human resource issues and wellness management.Initiation of problem-solving communications between physicians, insurance agents, and customers.Combate insurance problems through contact with Doctors' offices, patients, and insurance, while maintaining Pharmacy Department workflow.I am experienced with ordering through various systems to review incoming drug stock and manage inventory.Achievements:>Make cost-saving recommendations in resolving human resource issues with Insurance and wellness management.>Efficiently maintain occupational health and safety of records to meet mandated confidentiality statutes regarding the handling and storing of sensitive information with high attention to detail.Serving as a Designated Pharmacy Hitter/Photo Specialist.Manage time between Photo order processing and primary Pharmacy backup assistance as needed.Assist with customers' photo order issues, photo gifts, photo transfers, and photo order placements involving restoration.Maintenance of warehouse stock on the sales floor and stockroom to ensure meeting department demands.Maintaining weekly floor and monthly signage is to date in placement regularly.Achievements:>Nominated for Engagement Award (Program fazed out).>Employee of the Month Award: for 1 Month 3 Years in a row. (Program fazed out).Serving as a Customer Service Associate, I am a problem-solver, an all-around assistant, and strengthen/build relations to ensure customers continue trusting us for business.Assist various customer needs throughout the store: answer questions, gather information on product selections, and provide backup assistance.Achievements:>Fullfillment of providing help to give ease to a customer in stress caused by other turmoil.>Recognition by a customer providing me a handwritten "thank you" card for my kindness>Customer showing gratitude by giving me gifts.