Responsible for overseeing project teams including Analysts, Technicians, Programmers and/or Data Validators while managing multiple projects/clients for a growing, progressive, service-oriented company providing cutting-edge data management, visualization, GIS, chemistry, development, and hosting services to the environmental and energy market sectors.

· Key role in increasing company revenue, coordinating multiple related projects for a women-owned environmental consulting business· Maintained continuous alignment of program scope with strategic objectives, identifying improvement opportunities and making recommendations to modify processes to enhance effectiveness· Coordinated with senior leadership and key stakeholders to establish strategic plans and objectives for all program and project stages; developed and implemented project processes, procedures, and performance metrics· Managed a project to open a shipping, inventory, and logistics operations center for the company to improve overall operational efficiency and increase capacity· Developed and implemented SOPs for all internal processes· Implemented business process improvement by pooling resources across multiple projects, reducing resource costs while increasing operational efficiency· Tracked multiple projects throughout all phases of the project life cycle, utilizing multiple systems to coordinate and manage project scope, budgets, change orders, and communication with key stakeholders· Worked with a variety of domestic and international clients on local industrial and government projects

· Delivered product technical support to system users regarding hardware, software, network, and system applications via email and web-based chat· Engaged with end-users experiencing issues to problem solve, identify root causes of issues, and implement best solutions· Explained technical aspects in non-technical terms in order to increase client knowledge and improve the end-user experience· Utilized multiple applications and navigated various sites and databases to efficiently and effectively research answers to questions, and worked with the application developers to assist with diagnosing technical issues

· Managed all phases of remediation projects with budgetary guidelines from $100,000 to over $1M per site, driving project success from initiation through completion· Collaborated with multiple entities throughout all project stages, including key stakeholders, state regulators, vendors, and clients; regularly met with cross-functional teams to deliver health and safety meetings, goal review sessions, and to provide regular updates regarding project status, budgets, and timelines· Trained and mentored multiple team members during daily office and field visits· Coordinated team member availability and scheduling, maximizing staff productivity while leading project schedules· Defined and executed project goals, managing all project issues and risks and working with teams to prioritize project objectives· Ensured timely project delivery, proper escalation and resolution of high exposure items, and adherence to industry-best practices· Coordinated with risk and compliance team to identify all applicable laws, regulations, and standards to carry out execution activities, as well as associated business continuity and recovery plans· Met and spoke regularly with state regulators and clients to ensure compliance with all applicable regulations for the projects; thorough knowledge of state and federal regulations was required

Managed underground storage tank removals in New Jersey and New York. Activities included oversight of contractors, sample collection, preparation of technical reports, budget management, and management of field personnel.Acted as Field Team Leader and Site Safety Officer on a variety of environmental sites in New Jersey and Indiana, including a RCRA site. Duties included coordination of field activities, collecting soil and groundwater samples, emergency response, and managing field personnel. Interpreted data to determine impact to soil and groundwater and to evaluate potential exposure pathways. Prepared reports and assisted in the presentation of the data to the clients and regulators.

Acted as Field Team Leader and Site Safety Officer on a variety of environmental sites in New Jersey, Pennsylvania, Delaware, and Virginia. Experience included work at a former manufactured gas plant facility in New Jersey, including completion of monitoring wells and soil borings and low flow groundwater sampling. Prepared technical reports based on data collected.