Rebecca Stevens Email & Phone Number

United States

San Francisco, California, Us

Oversee a team of Customer Success managers, leading them through the transition of being a SaaS company to a Healthcare Value-Based Care organization who utilizes SaaS to serve members. Created processes, protocols and strategies to create consistent traceable metrics that drive success. Drive client development through streamlining sales to implementation to service transitions for our clients.

San Antonio, Texas, Us

Oversee a team of Client Relationship Managers, Account Managers, and Account Executives who are responsible for over 50 clients in the insurance, remote monitoring, and provider spaces. Responsible for developing strategic partnerships, sharing best practices, identifying growth opportunities, and ensuring delivery of high-quality services. Drive quality growth through leadership and best practices, insights and innovation. Prepare and deliver monthly and quarterly reviews and strategy sessions as well as work to gain strong relationships across all lines of business. Participate in the RFP process, present to prospective and current clients, and engage in key stakeholder meetings.

Omaha, Ne, Us

Serve as primary contact for 12 large clients to develop strategic partnerships, execute growth plans, and ensure delivery of high-performing sales teams. Focus on the needs of the client, establish and execute a road map for growth and success. Drive quality growth through leadership and best practices, insights and innovation, process excellence, and effective selling and execution. Prepare and deliver monthly reviews, quarterly business reviews, and annual strategy meetings. Participate in the RFP creation process, present to prospective and current clients, and engage in key stakeholder meetings.

Omaha, Ne, Us

Oversee $15MM in Outsourced Inside Sales business driving positive revenue growth on a $500MM book of business and strong ROI for Fortune 500 companies. Drive corporate strategy and industry expertise through assigned operational teams to find areas of opportunity for improved client partner success. Coach and develop a team of leaders to ensure team level performance.

Omaha, Ne, Us

Oversaw $5M+ of high complexity, outsourced, Inside Sales business in the medical device and pharmaceutical sales market. Managed financial, strategic, and operational details of assigned client partners. Owned client interactions, created and delivered monthly and quarterly business reviews. Strategized with client partners on ways to maximize revenue utilizing an Inside Sales model.

Omaha, Ne, Us

Oversaw operational strategy and performance of 7 Inside Sales teams. Shared best practices across teams, strategized with client partners, and enhanced program efficiency. Developed and trained new managers as well as trained up and coached tenured and newly developed sales teams.Leader of the Quarter Q4 2012

Omaha, Ne, Us

Oversaw 2 Inside Sales teams for Medical Device companies. Ensured KPI and Sales attainment, coached and mentored associates, and reported results to client partners.Accomplishments:Leader of the Quarter Q4 2011Leader of the Quarter Q2 2012

Plymouth, Mn, Us

Worked as an inside sales rep for the Amplatzer Vascular Plug II. Sold to Interventional Radiologists, Vascular Surgeons, and many others and get them to use our product for embolization procedures.Accomplishments:Associate of the month for the company October 2010 and June 2011VP selected associate of the month June 2011Presidents Club winner 2011Led the team in sales every month consistently performing well over 100% to plan.

Complete blood draws, perform blood tests, fill prescriptions, complete basic dental procedures, assist with surgery, perform animal care and other basic procedures. Performed duties as a veterinary assistant, informing new clients about services and educating about vaccines and procedures for the health of the pet.Accomplishments:Recognized for ability to quickly establish rapport with clients, up-sell products and build a loyal clientele.Recognized as leading the team in sales of animal products.

Villanova, Pa, Us

Managed case files of multiple children and adults for 3 separate programs. Secured funding for services, communicated with outside agencies, and effectively communicated with the appropriate individuals to ensure that case plan directives were followed. Worked as an assistant for the practicing physician and nurse practitioners, taking weights, filling out paperwork, and assisting the physicians during their medication management and psychiatric evaluation appointments to ensure that things moved along efficiently and effectively. Served as an intermediate between therapists, foster families, clients, and physicians in order to ensure that all doctor orders were being properly followed and adhered to by all parties.Accomplishments:Awarded Hippa Hero Award by company PresidentIncreased national JCAHO audit pass rate to nearly 100%Created multiple tracking systems for 2 new programs.

Us

Performed managerial duties including capturing sales, supervising employees, assigning necessary tasks, scheduling employees, completing sales paperwork, corresponding and communicating with the District and Regional managers, assisting customers with complaints or concerns, and ensuring customer satisfaction.Accomplishments:Offered Assistant Manager Position within two months of employment.Continuously met and exceeded sales goals and expectations.

Performed managerial duties for a period of three months while a permanent manager could be transferred to our location. Communicated daily with other stores, District and Regional Managers, completed daily and weekly sales paperwork, performed all ordering of supplies for the store, completed all special orders through outside vendors, maintained sales, hired, fired, and supervised other employees, assisted customers and performed general sales and customer service tasksAccomplishments:Promoted from sales associate, to 2nd assistant manager, to 1st assistant manager in less than 6 months.Asked to fill the interim manager position over the summer months while another manager could be relocated from a closing store.Continuously met and exceeded sales goals and expectations daily.Created and maintained a regular client base and maintained excellent interactions with each customer.

Master Of Business Administration - Mba, Business Administration And Management, General

Medicine

Bs, Pre-Professional Biology; General Biology