Rebecca Stevens Email and Phone Number
United States
Rebecca Stevens's Location
United States, United States
Rebecca Stevens's Contact Details
Rebecca Stevens work email
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Rebecca Stevens personal email
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About Rebecca Stevens
15+ years of increasing level leadership experience focused on Customer Success across industries such as Saas, Healthcare, and BPO. I have a passion for finding ways to help people live better lives! The only thing I enjoy more is developing strong talent and cohesive teams who are loyal to themselves, the team, and the mission. Key Competencies:Client Success and DevelopmentOperational ExcellenceSales and Business Prospecting - RFPs, RFIsReferral and repeat business acquisitionTeam BuildingCulture CreationSpecialties: Leadership, Sales, Customer Success, Healthcare, BPO, SaaS
Rebecca Stevens's Current Company Details
Rebecca Stevens Work Experience Details
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Business StrategistSuncoast Humane SocietyUnited States
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Vice President Of Client DevelopmentFoodsmart Jun 2021 - PresentSan Francisco, California, UsOversee a team of Customer Success managers, leading them through the transition of being a SaaS company to a Healthcare Value-Based Care organization who utilizes SaaS to serve members. Created processes, protocols and strategies to create consistent traceable metrics that drive success. Drive client development through streamlining sales to implementation to service transitions for our clients. -
Director Of Client SuccessCarenet Healthcare Services Apr 2018 - Jun 2021San Antonio, Texas, UsOversee a team of Client Relationship Managers, Account Managers, and Account Executives who are responsible for over 50 clients in the insurance, remote monitoring, and provider spaces. Responsible for developing strategic partnerships, sharing best practices, identifying growth opportunities, and ensuring delivery of high-quality services. Drive quality growth through leadership and best practices, insights and innovation. Prepare and deliver monthly and quarterly reviews and strategy sessions as well as work to gain strong relationships across all lines of business. Participate in the RFP process, present to prospective and current clients, and engage in key stakeholder meetings. -
Senior Director Of Client Engagement And OperationsWest Corporation Aug 2017 - Apr 2018Omaha, Ne, UsServe as primary contact for 12 large clients to develop strategic partnerships, execute growth plans, and ensure delivery of high-performing sales teams. Focus on the needs of the client, establish and execute a road map for growth and success. Drive quality growth through leadership and best practices, insights and innovation, process excellence, and effective selling and execution. Prepare and deliver monthly reviews, quarterly business reviews, and annual strategy meetings. Participate in the RFP creation process, present to prospective and current clients, and engage in key stakeholder meetings. -
Senior Director Of OperationsWest Corporation Mar 2016 - Aug 2017Omaha, Ne, UsOversee $15MM in Outsourced Inside Sales business driving positive revenue growth on a $500MM book of business and strong ROI for Fortune 500 companies. Drive corporate strategy and industry expertise through assigned operational teams to find areas of opportunity for improved client partner success. Coach and develop a team of leaders to ensure team level performance.
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Director Of Client OperationsWest Corporation Aug 2013 - Feb 2016Omaha, Ne, UsOversaw $5M+ of high complexity, outsourced, Inside Sales business in the medical device and pharmaceutical sales market. Managed financial, strategic, and operational details of assigned client partners. Owned client interactions, created and delivered monthly and quarterly business reviews. Strategized with client partners on ways to maximize revenue utilizing an Inside Sales model.
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Senior Sales ManagerWest Corporation Jul 2012 - Aug 2013Omaha, Ne, UsOversaw operational strategy and performance of 7 Inside Sales teams. Shared best practices across teams, strategized with client partners, and enhanced program efficiency. Developed and trained new managers as well as trained up and coached tenured and newly developed sales teams.Leader of the Quarter Q4 2012
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Sales ManagerWest Corporation Oct 2011 - Jul 2012Omaha, Ne, UsOversaw 2 Inside Sales teams for Medical Device companies. Ensured KPI and Sales attainment, coached and mentored associates, and reported results to client partners.Accomplishments:Leader of the Quarter Q4 2011Leader of the Quarter Q2 2012
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Vascular Inside SalesAga Medical / West Corporation Feb 2010 - Oct 2011Plymouth, Mn, UsWorked as an inside sales rep for the Amplatzer Vascular Plug II. Sold to Interventional Radiologists, Vascular Surgeons, and many others and get them to use our product for embolization procedures.Accomplishments:Associate of the month for the company October 2010 and June 2011VP selected associate of the month June 2011Presidents Club winner 2011Led the team in sales every month consistently performing well over 100% to plan. -
Veterinary TechnicianCare Hospital For Animals Mar 2009 - Oct 2009Complete blood draws, perform blood tests, fill prescriptions, complete basic dental procedures, assist with surgery, perform animal care and other basic procedures. Performed duties as a veterinary assistant, informing new clients about services and educating about vaccines and procedures for the health of the pet.Accomplishments:Recognized for ability to quickly establish rapport with clients, up-sell products and build a loyal clientele.Recognized as leading the team in sales of animal products.
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Case Manager/Staff Support/AssistantDevereux May 2006 - Dec 2007Villanova, Pa, UsManaged case files of multiple children and adults for 3 separate programs. Secured funding for services, communicated with outside agencies, and effectively communicated with the appropriate individuals to ensure that case plan directives were followed. Worked as an assistant for the practicing physician and nurse practitioners, taking weights, filling out paperwork, and assisting the physicians during their medication management and psychiatric evaluation appointments to ensure that things moved along efficiently and effectively. Served as an intermediate between therapists, foster families, clients, and physicians in order to ensure that all doctor orders were being properly followed and adhered to by all parties.Accomplishments:Awarded Hippa Hero Award by company PresidentIncreased national JCAHO audit pass rate to nearly 100%Created multiple tracking systems for 2 new programs. -
Closing ManagerRag Shop Oct 2005 - Oct 2006UsPerformed managerial duties including capturing sales, supervising employees, assigning necessary tasks, scheduling employees, completing sales paperwork, corresponding and communicating with the District and Regional managers, assisting customers with complaints or concerns, and ensuring customer satisfaction.Accomplishments:Offered Assistant Manager Position within two months of employment.Continuously met and exceeded sales goals and expectations. -
Interim Manager/Assistant ManagerPrints Plus Jun 2004 - Oct 2005Performed managerial duties for a period of three months while a permanent manager could be transferred to our location. Communicated daily with other stores, District and Regional Managers, completed daily and weekly sales paperwork, performed all ordering of supplies for the store, completed all special orders through outside vendors, maintained sales, hired, fired, and supervised other employees, assisted customers and performed general sales and customer service tasksAccomplishments:Promoted from sales associate, to 2nd assistant manager, to 1st assistant manager in less than 6 months.Asked to fill the interim manager position over the summer months while another manager could be relocated from a closing store.Continuously met and exceeded sales goals and expectations daily.Created and maintained a regular client base and maintained excellent interactions with each customer.
Rebecca Stevens Skills
Healthcare
Management
Team Leadership
Customer Service
Leadership
Sales
Team Building
Program Management
Account Management
Public Speaking
Sales Management
Sales Operations
Training
Medical Devices
Business Process Improvement
Business Process Outsourcing
Strategy
Project Management
Rebecca Stevens Education Details
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Western Governors UniversityGeneral -
Saba University School Of MedicineMedicine
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Florida Institute Of TechnologyPre-Professional Biology; General Biology
Frequently Asked Questions about Rebecca Stevens
What company does Rebecca Stevens work for?
Rebecca Stevens works for Suncoast Humane Society
What is Rebecca Stevens's role at the current company?
Rebecca Stevens's current role is Business Strategist.
What is Rebecca Stevens's email address?
Rebecca Stevens's email address is rs****@****net.com
What schools did Rebecca Stevens attend?
Rebecca Stevens attended Western Governors University, Saba University School Of Medicine, Florida Institute Of Technology.
What skills is Rebecca Stevens known for?
Rebecca Stevens has skills like Healthcare, Management, Team Leadership, Customer Service, Leadership, Sales, Team Building, Program Management, Account Management, Public Speaking, Sales Management, Sales Operations.
Who are Rebecca Stevens's colleagues?
Rebecca Stevens's colleagues are Fatime Duka, Kyle Perkins, Sandra Valli, Eunie Roberts, Andre Cea, Mary Anderson, Leah's Do I Love ❤️ Nortonbmchh.
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