Rebecca Lamb Email & Phone Number

Holyoke, Massachusetts, United States

Director of 6 employees in three divisions of the Enrollment and Family Center – Enrollment, Transportation, and Homeless Student Services. Responsible for new student enrollment, school choice applications, specialized program applications, resident zone appeal applications, work permits, district-wide yellow bus transportation, as well as specialized small vehicle transportation for all students. Also oversees the McKinney Vento (homeless student services) team to ensure our neediest students… Show more Director of 6 employees in three divisions of the Enrollment and Family Center – Enrollment, Transportation, and Homeless Student Services. Responsible for new student enrollment, school choice applications, specialized program applications, resident zone appeal applications, work permits, district-wide yellow bus transportation, as well as specialized small vehicle transportation for all students. Also oversees the McKinney Vento (homeless student services) team to ensure our neediest students understand their educational rights and get access to needed services. Developing repeatable processes and procedures, tracking data trends, data auditing between our Student Information System (SIS) and transportation system, and creating performance standards, and biannual performance reviews for all team members. Project management and creation of online enrollment systems, including cross-departmental program applications: summer programming, extended school year, and after school programs. Show less

Holyoke, Massachusetts, United States

Hartford, Connecticut Area

Working manager of 5 employees in three divisions of the inside sales department – New Equipment Sales, Service Contract Sales, Inventory Control and Rental Operations. Responsible for developing performance standards, conducting performance reviews, counseling, as well as interviewing and hiring new employees.Analysis of the sales department’s key performance indicators using weekly reports from multiple systems of record. Examples include, tracking performance to quota for all sales… Show more Working manager of 5 employees in three divisions of the inside sales department – New Equipment Sales, Service Contract Sales, Inventory Control and Rental Operations. Responsible for developing performance standards, conducting performance reviews, counseling, as well as interviewing and hiring new employees.Analysis of the sales department’s key performance indicators using weekly reports from multiple systems of record. Examples include, tracking performance to quota for all sales personnel, order timeliness, error rates and lead qualifications/disqualifications.Manage and forecast warehouse inventory for residential and industrial product lines in three separate branches.Project management during all redesigns of CRM software to track quotation rates, project creation, close rates, price lists, customer interactions and any other needs of the sales department. Show less

Produce and manage daily special-order inventory report to improve customer experience and improve sales team follow through.Monitor and track on order including following up with vendors and trucking companies.Submit proof of advertising to vendors and follow up to ensure Vendor CO-OP collection.Collaborate with fifteen stores to enhance store uniformity and provide necessary sales tools, training and support.Produce weekly margin correction report for finance to… Show more Produce and manage daily special-order inventory report to improve customer experience and improve sales team follow through.Monitor and track on order including following up with vendors and trucking companies.Submit proof of advertising to vendors and follow up to ensure Vendor CO-OP collection.Collaborate with fifteen stores to enhance store uniformity and provide necessary sales tools, training and support.Produce weekly margin correction report for finance to track/collect vendor rebate funds. Show less