Rebecca L. Email & Phone Number

New York, NY, US

Greenwood Village, Colorado, US

• Worked with staff to develop and implement departmental policies and procedures, led the clinical implementation team to achieve project goals and requirements, and provided go-live and post-go-live support for end users
• Oversaw the management of implementation department operations including recruiting new staff members
• Ensured that all technical and user requirements were identified for integration with VieCure, Mosaiq, CureMD, and OncoEMR

Minneapolis, MN, US

• Assessed the gap in current product features and functionality to a customer business need and made recommendations based on knowledge of Zipnosis products and service offerings
• Managed implementations to ensure that all projects were delivered on time, within the scope, and within budget
• Communicated organization goals, policies, and procedures to the department employees
• Evaluated employee performance based on job responsibilities and results in achievement
• Worked with the client and internal stakeholders to complete initial and add-on implementations
• Ensured that employees had adequate training and development opportunities, and reported team performance metrics timely

Vancouver, BC, CA

• Acted as a primary point of contact for clinical implementation projects to ensure system readiness through technical support
• Recommended improvements to existing applications and designing new applications to meet specific business needs
• Created reports on project status, including identifying potential problems that could cause delays in completion
• Designed and developed new applications based on client needs and preferences, worked with clients to design custom applications to meet their unique business needs, and assisted Sales with pre-contract activities
• Managed the implementation, go-live, and optimization of Survivorship & Patient Navigation Software and the Patient Portal System projects, and conducted onsite and remote application training for end users and system.
• Coordinated with IT support staff to troubleshoot technical issues with existing applications

• Provided recommendations on how to improve existing EMR systems and choose new EMR software to install in organizations
• Reviewed data entry and made recommendations for improvements
• Recommended changes to workflow processes and policies to improve efficiency and reduce errors
• Conducted training sessions on how to use the new EMR system
• Provided successful implementation and upgraded support of the Mosaiq application to promote system standardization and implementation of best clinical practices
• Provided technical support for the EMR system including troubleshooting issues with hardware and software

Provide EMR support and training to physicians and clinical staff; provide technical troubleshooting and problem resolutions to end-users; work collaboratively with other staff members and vendors; provide EMR customization requirements for end users to facilitate effective workflows; explain technical material to less technically proficient users; assess.

Monitored the quality of patient care in order to prevent mistakes and ensure that all staff follows necessary safety regulations; trained, scheduled, and coached radiation therapists; acted as the staff and patient advocate to ensure optimal patient care; served as a change agent to facilitate transition to a paperless environment and internally develop.

Was responsible for administration of radiation treatments to patients; performed patient simulations using a CT simulator; observed patients for reactions; performed quality assurance checks of CT simulator and linear accelerators; constructed custom made blocks; performed computer and hand dose calculations;

Hanover, MD, US

Boston, Massachusetts, US

Provide end user training and go live support.

Instruct and certify individuals in Heartsaver CPR, Healthcare Provider CPR, and First Aid.

Assisted Radiologic Technologists with daily workflow; assisted with basic patient care requirements and procedures; prepared patients for exams; assisted with patient transfers and transports to different departments; performed front office duties; was responsible for organizing and reviewing imaging files and jackets in preparation for Radiologist.

Washington, DC, US

Provided security and physical protection for servicemembers; conducted training in weapon safety and ship security; trained and supervised crews in the use of ordnance equipment;was responsible for the operation and maintenance of gun mounts and other ordnance equipment as well as small arms and magazines; repaired, maintained, tested and calibrated.

B.S., Health Care Management

A.A.S., Radiation Therapy