Rebecca Lee

Rebecca Lee Email and Phone Number

Customer experience consultant / Head of Digital / Strategy and Communications Partner
Rebecca Lee's Location
London, England, United Kingdom, United Kingdom
Rebecca Lee's Contact Details

Rebecca Lee personal email

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About Rebecca Lee

I help agencies, startups and in-house digital teams develop successful customer and user experiences.As a senior consultant for Cognizant, I helped to integrate a new customer experience offering into their UK capability, via a new agency acquisition. Here I focused on the following innovation and technological change methods: - Content as a Scaled Service: supporting marketing teams to have more conversations across more channels, intelligently and cost-effectively- Migrating to agile methods: Enabling businesses to ideate, prototype and test new experiences, at low cost and high speed, circumventing legacy processes which obstruct innovation - Automation: Employing AI to generate behavioural insights, reduce repeat tasks and personalise communications and offers, at scalePrior to this I spent 10 years as a digital strategist, including as a head of digital and charity board member

Rebecca Lee's Current Company Details

Customer experience consultant / Head of Digital / Strategy and Communications Partner
Rebecca Lee Work Experience Details
  • Cognizant
    Associate Director - Customer Experience Integration And New Business Lead
    Cognizant Dec 2018 - Aug 2020
    United Kingdom
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  • Orm
    Lead Strategist (Contract)
    Orm Mar 2018 - Aug 2018
    United Kingdom
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  • The Bike Project
    Board Member
    The Bike Project Nov 2013 - Dec 2017
    The Bike Project was set up in March 2013 to give vulnerable asylum seekers and refugees living in London a refurbished bike and the skills to maintain it. As trustee for digital and communications, I helped the charity establish the brand, communications and e-commerce infrastructure needed to become a financially sustainable social enterprise, based on the online sale of donated bikes.
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  • Teach First
    Head Of Digital Transformation
    Teach First Dec 2015 - Apr 2017
    London, United Kingdom
    Kick started Teach First's digital transformation programme, pitching for and securing investment for digital change from the board of governors, and building an in-house transformation production team to deliver the new online brand and customer journey.
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  • Orm
    Senior Strategist
    Orm Feb 2014 - Jan 2016
    156-170 Bermondsey St, London Se1 3Tq
    ORM's second strategy hire, helping the agency grow to become a lead partner for major travel and FS brands with a 15 strong planning department. Strategic partner on First Great Western's rebrand to GWR. Strategic partner on Aviva Investors' global rebrand.
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  • Freelance
    Brand And Communications Strategist (Freelance Around A Masters)
    Freelance Jan 2012 - May 2014
    Working on a contract basis, around a one-year Masters in Digital Sociology, on consumer positioning and campaigns forThe Home OfficeThe Foreign OfficeMicrosoft ResearchZone
  • Zinio
    Platform And Customer Success Manager (Contract)
    Zinio Aug 2013 - Nov 2013
    London
    Zinio is the world’s leading digital magazine SaaS platform. I was responsible for driving the growth of the service by analysing client data and supporting major publishers to improve their readership through the app
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  • Microsoft
    Strategy Placement
    Microsoft May 2013 - Jul 2013
    Cambridge
    I was awarded the Microsoft Research placement as part of a one-year Masters with Goldsmiths University. Working as a researcher on a project titled 'Tenison Road: data and life on the street', I looked at how data which is generated by individuals within a community can be harnessed to provide products or feeds to connect neighbouring households.
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  • Zone
    Strategic Planner
    Zone Sep 2009 - Jan 2012
    Zone is a full-service digital customer experience agency and where I trained as a graduate, working on transformation and rebranding projects across broadcast, government and charity accounts
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Rebecca Lee Skills

Positioning Consulting Charities Channel Atl Digital Transformation Strategist Small Office User Experience Narrative Finance Bikes Digital Marketing Wins Digital Agency Specialism Fmcg Content Strategy Literature Examining Int Leisure Data Conversion Https Railway Parenthood Dreams Broadcast Chain Business Transformation Third Sector Brand Development Grass Gis Networking Consumer Sociology Rebranding Strategy Checkout Sold Branding Strategies Destinations Immersive Prostate Cancer Microsoft Publisher Orm Disability Insurance News Customer Acquisition Guerrilla Marketing American Academic Background Start Up Ventures Campaigns London Advertising Agency Bold Refugees Venues Sports Loyalty Marketing Retail Bazaar Moving Logistics Nightclub Perception Housekeeping Home Folk Strategic Support Landscaping Music Strategic Planning Asylum Project Planning Project Contractual Agreements House Slots Ooh Analytics Pitch Data Migration Identity Brand Loyalty Customer Experience Targeted Advertising Distribution Magazines Meals Teaching Animation Voluntary Government Investments English Literature Rail Concerts Financial Services Proposition Repositioning Sustainability Online Content Platforms Trustee Artemis Risk Planners Pubs

Rebecca Lee Education Details

Frequently Asked Questions about Rebecca Lee

What is Rebecca Lee's role at the current company?

Rebecca Lee's current role is Customer experience consultant / Head of Digital / Strategy and Communications Partner.

What is Rebecca Lee's email address?

Rebecca Lee's email address is be****@****e.co.uk

What is Rebecca Lee's direct phone number?

Rebecca Lee's direct phone number is (845) 111*****

What schools did Rebecca Lee attend?

Rebecca Lee attended University Of Oxford, Goldsmiths College, U. Of London.

What are some of Rebecca Lee's interests?

Rebecca Lee has interest in Social Services.

What skills is Rebecca Lee known for?

Rebecca Lee has skills like Positioning, Consulting, Charities, Channel, Atl, Digital Transformation, Strategist, Small Office, User Experience, Narrative, Finance, Bikes.

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