Rebecca Adams Email & Phone Number

Analyzes sales trends and industry/global news to strategically drive leisure travel sales for one of the top travel agencies in the North American leisure travel space.Work with data and tech teams to create and manipulates data sets on a monthly basis for multiple audiences, including Executive Leadership Teams, to help drive business intelligence and sales and marketing decisions. Works on cross-departmental teams to develop innovative, data-driven business solutions to current and future sales opportunities, including special sales programs and tactical initiatives.Builds and manages relationships with top strategic travel suppliers including analyzing sales successes, gaps, and implementing targeted strategies to achieve company sales targets. Leads a team that directly impacts the company bottom line, supporting more than 900 travel professionals with their business by overseeing the management of an issue escalation system for advisor supplier issues; guiding advisor supplier training program strategy, always bringing it back to sales goals and advisor needs; supporting our team in the North American leisure travel space as needed while keeping a focus on achieving annual sales goals.

Greater Seattle Area

Built and maintained relationships with 18 strategic accounts across the United States and Canada, providing monthly personalized production reports with customized analysis, network override updates to aid with tactical sales efforts, exclusive in-person and web-based training, and cruise sales support to as needed. Attended annual conferences for strategic accounts, participating in advisor roundtable sessions, designing and presenting professional development seminars, and holding individual cruise training for advisors. Designed a tiered system to support an additional 14 agencies just below the strategic cruise production threshold, acting as a personal contact for these agency owner and managers as well as providing override information to help with directional selling. Outlined and initiated a small/medium agency initiative, including analyzing data to determine a group for the beta test year, organized the initial group meeting, and delineated the project purpose and goals for presentation to executive team. Partnered with finance to restructure cruise reporting system, segmenting data into reports for cruise lines and agencies to analyze year-over-year production trends, advisor and cruise line network engagement, and other pertinent sales data. Co-led the redesign of the full-day Virtuoso Voyages Host Seminars, including a complete re-write of the host manual and PowerPoint reimagination. Collaborated with the professional development team to transfer advisor-facing webinars to an online platform, creating a standard operating procedure for the transfer of future webinars, ensuring data collection on advisor engagement. Led a team consisting of Virtuoso’s APAC team to assess regional cruise training and tool needs as well as develop, implement, and execute a new regional training program for APAC advisors. Ran reports as needed for cruise lines to help identify tactical and incremental business opportunities within member agencies.

Everett, Wa

Traveled domestically and internationally to build relationships with partners in the U.S., Mexico, Colombia, Thailand, Vietnam, Singapore, Indonesia, India, Nepal, and Mongolia.Designed and implemented web-based training for prospective students and international partners.Designed faculty training course on liability mitigation and crisis management in short-term programs abroad. Regularly presented to students, parents, and professionals one-on-one and in large groups, globally. Collaborated across departments to gather international student stories for recruitment efforts. Ran quarterly reports for various departments to aid with program evaluation, improvement, and student retention. Implemented Constant Contact software, maintaining and updating all contacts in the online system, allowing for data-driven decision-making. Created and managed yearly budget.

Cuenca, Ecuador / Seattle, Wa, Usa

Created and maintained partnerships with local non-profit organizations to develop student service-learning and internship placements.Created and maintained relationships with U.S. universities, study abroad offices, and faculty. Hosted international program directors and professors for site familiarization visits, classrooms visits, meetings with local partners, and inspections of internship and volunteer sites.Worked with faculty from the United States to develop academically-focused study abroad courses with hands-on, in-country learning components, including curriculum development, designing activities for instructional hours, and in-country travel plans for groups. Developed and administered program reviews, targeting information that would improve the student experience, retain institutional relationships, and increase total enrollments.Oversaw and maintained online marketing including website development and maintenance and social media accounts.Supervised, trained, and completed reviews for on-site interns and office employees annually.

Cuenca, Ecuador

Sydney, Australia

Collaborated with the Ecuadorian Ambassador to Australia to review current importation gaps and determine the most useful direction for my research based on the needs and desired outcomes.Independently researched and developed a written document reporting on the state of the Australian market to aid the Ecuadorian government in examining possible new importation markets for Ecuadorian export products.Created a workable document to aid the Ecuador-Australia Chamber of Commerce members in deciding on which imports to bring from Ecuador to Australia, including written, tabular, and visual materials for research reports and presentations.Presented findings to the Ecuadorian Ambassador and his team.

Sydney, Australia

Independently researched trends in Asset Management including salaries, desired qualifications and skills, and available asset management training programs.Researched and summarized current academic work in the area of asset management, producing literature reviews of academic work in the field of Asset Management.Compiled necessary information to create PowerPoint files for conference presentations which included producing written, tabular, and visual materials for research reports and presentations.Worked independently and meeting required deadlines

Bellevue, Wa

Masters Of Business, International Studies

Activities and Societies: University of Sydney Union, Food Co-op, SUPRA, Unimates

Bachelors, International Studies/Spanish

Activities and Societies: Short-term Service Learning Program (Guatemala), Habitat for Humanity, Study Abroad - International Projects.

International Projects For Service Learning Program

Activities and Societies: Intern at the "Jardines de Esperanza" medical clinic in Guayaquil

Independent Semester Abroad

Activities and Societies: Direct enrollment for a full semester with courses in Political Science (instructed in Spanish) alongside.

High School Diploma, High School/Secondary Diplomas And Certificates

Activities and Societies: All State Band, All State Orchestra, All Northwest Orchestra, placed in State-level Solo and Ensemble.