Rebecca Smith Email & Phone Number

Guelph, Ontario, Canada

• Provide daily clerical assistance to the Bylaw Compliance, Security and Licensing Division
• Receive, enter, schedule, co-ordinate and process complaints related to City Bylaws, Property Standards and Licensing
• Act as Secretary of the City’s Property Standards Committee
• Process Bylaw notices issued by Compliance staff and prepare associated court documents
• Review and process licence applications/eligibility forms, group home registrations and Municipal Liquor Licence clearances
• Provide on-going tracking of technical trends, developments, advances and best practices

Guelph, Ontario, Canada

• Provided first-level supervisory oversight of clerical staff within the Administration division which includes staff scheduling to meet service demands, recruitment, training, development and performance for staff
• Maintained and update the division’s communication items in conjunction with Corporate Communications and IT staff
• Conducted annual Performance Development Plans
• Provided on-going tracking of technical trends, developments, advances and best practices
• Assisted with the preparation of Council and Committee reports
• Oversaw the scheduling and preparation of documents for the Property Standards Committee

Guelph, Ontario, Canada

• Assisted in the development, implementation, measurement and optimization of water conservation program recommendations as identified through the 2009 Water Conservation and Efficiency Strategy Update.
• Completed the administration of customer incentives, customer service support and validation/verification of related incentive documentation through City of Guelph Water Conservation rebate programs.
• Conducted research, field audits, water use monitoring, and related analysis of water conservation programs.
• Developed documentation including technical reports, publications, Council reports, and grant funding applications.
• Developed promotional and marketing materials to inform area stakeholders and increase stakeholder awareness of pertinent water conservation programs, policies and resources.

Guelph, Ontario, Canada

• Assisted with the administration, coordination and delivery of the City’s Outside Water Use Program
• Completed customer appointment bookings and administration for the City’s Landscape Assessment Program
• Assisted with the design and implementation of educational and promotional campaigns and materials
• Corresponded with City staff, industry contacts and customers
• Conducted water conservation research
• Provided administrative/clerical support for the programs section

• Volunteer Advisory Committee Member

1 Stone Road, Guelph, ON

• Prepared and filed correspondence documents daily
• Provided efficient customer service to public and/or internal inquiries through switchboard operations
• Researched, collected, analyzed and summarized data in order to input it data.
• Performed data entry and word processing functions in order to complete and manage schedules
• Assisted with large scale archival and filing project

• Delivered presentations to board members on the results of the waste audits
• Evaluated waste management techniques for the District School Board of Niagara
• Completing waste audits for the Education and Service Centre’s
• Creating cost savings plan for waste collection to schools within the District School Board of Niagara
• Created a hazardous waste management plan for school oil sources

• Wrote detailed meeting minutes while attending planning meetings located in South Algonquin
• Assisted in the creation of the Official Plan for the residents of Algonquin that included editing and formatting
• Created information packages for community members regarding the progress of the Official Plan, as well, organized an open house for the township to discuss concerns about the first draft of the Official Plan

Environmental Management And Assessment

• Completed Phase 1 and Phase 2 Environmental Site Assessments • Conducted soil and water samples • Interpreted legislation, policies.

Honours, Geography

• Human Geography Field Course: Created a thorough case study for the public transit service quality in Peterborough Ontario • Created.