Rebecca L. Jackson Email & Phone Number

Nashville Metropolitan Area

Nashville Metropolitan Area

Nashville, Tennessee, United States

Nashville, Tennessee, United States

• Managed a team of 2 eBilling Specialists• Developed processes and procedures to ensure prompt and accurate billing of the firm’s electronically billed clients• Processed new eBilling client set ups, ensuring proper set up within Aderant, BillBlast, and the client eBilling system• Planned, created, tested, and implemented rules and guidelines within Aderant• Prepared monthly accrual figures for electronically billed clients• Researched short paid invoices and process appeals to recapture deducted charges• Processed invoices requiring special processing per client and eBilling system requirements• Troubleshooted issues related to BillBlast and the various eBilling vendor sites in relation to invoice and timekeeper rate submissions, etc.

Nashville, Tennessee, United States

• Co-Managed a team of 14 Billing Specialists, including 5 direct reports• Trained new staff on the role and firm policies and procedures• Ensured that staff was properly trained and understood firm policies and procedures• Trained staff on new procedures and policies, software programs, and other billing related systems• Assisted staff with troubleshooting issues related to billing within the Aderant system and ebilling• Assisted with the setup of new ebilling clients in eBillingHub and ensured that templates were correctly and accurately set up to client specifications• Prepared periodic reports regarding billing progress and issues to ensure proper handling of unbilled accounts• Prepared analytical reports and requested backup information per management requests• Created documentation regarding departmental best practices and procedures• Performed the duties of a Billing Specialist for approximately 35 attorneys on a monthly basis

Nashville, Tennessee, United States

• Prepared pre-bills for review by approximately 40 attorneys on a monthly and ad hoc basis• Processed monetary changes to pre-bills using Aderant• Prepared invoices and ensured accuracy to be submitted via paper and electronic means• Reviewed prepared invoices to verify they complied with client requirements• Processed appeals and corrections of invoices• Prepared reports regarding unbilled and billed amounts, billing rates, and other billing related items for clients, billing attorneys, management, and other interested parties

Memphis, Tennessee, United States

• Managed the review and processing of legal invoices and ensured proper account identification and compliance with written guidelines• Prepared monthly report regarding legal reserves from multiple sources• Analyzed data and generated reports and spreadsheets based on legal expenses and case statistics for the company and department management on a monthly, weekly, and ad hoc basis• Assisted with selection, design, and conversion to a new legal matter management and e-billing system• Supervised and delegated the obtaining and organization of documents for discovery requests• Obtained and organized documents for discovery requests

Memphis, Tennessee, United States

• Drafted legal pleadings, correspondence, and other documents• Prepared legal documents for filing in the Court system – Federal and State level• Maintained firm, operating, and escrow accounts using QuickBooks and through monthly reconciliation• Managed workflow and staff activity for two to four attorneys and five staff members• Trained staff on new policies and procedures• Created monthly invoices and maintained logical billing structure• Maintained a logical filing system for attorneys and staff members• Maintained accurate calendar including deadlines, court dates, and meetings• Assisted with trial and hearing preparation• Maintained office equipment and supply levels• Assisted clients, attorneys, and others over the phone and in person

Master'S Degree, Accountancy, Taxation

Master'S Degree, Accounting

Activities and Societies: Golden Key Honor SocietyAttended the University of Memphis Master of Accountancy program from Fall 2009.

Bachelor Of Arts (B.A.), Political Science

Activities and Societies: Alpha Omicron Pi, Legal Society, Women's Chorus

Honors Diploma