Rebecca Mann Kelly

Rebecca Mann Kelly Email and Phone Number

Fintech Partnerships Executive @ Pipe
Rebecca Mann Kelly's Location
Orange County, California, United States, United States
About Rebecca Mann Kelly

With a keen focus on customer experience as the core driver of financial results, I have the unique ability to rally matrixed teams to achieve unbelievable outcomes. I bring over 20 years of global fintech leadership for the world’s largest money transfer company, and am known for turning around stagnant products, developing and accelerating new omnichannel lines of business, and delivering new partnerships that have a multi-million dollar impact. I am a change catalyst who leads from the front to identify market and consumer perception gaps to originate novel products. Deep expertise in enterprise sales and partnerships, management of P&Ls $300M+, omnichannel fintech product strategy and innovation, global financial services, and leading complex, diverse teams to deliver on significant new growth initiatives. Passionate about helping businesses and women achieve their potential, I enjoy mentoring, public speaking, and successfully leading major revenue turn-arounds.

Rebecca Mann Kelly's Current Company Details
Pipe

Pipe

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Fintech Partnerships Executive
Rebecca Mann Kelly Work Experience Details
  • Pipe
    Global Head Of Partner Success
    Pipe Dec 2024 - Present
    San Francisco, Ca, Us
  • Successful Growth Strategies, Llc
    Founder
    Successful Growth Strategies, Llc Nov 2023 - Present
    Build growth strategies for businesses and individuals to achieve next-level results.
  • Western Union
    Senior Vice President, Head Of Americas Product Strategy And Business Development
    Western Union Apr 2022 - Nov 2023
    Denver, Co, Us
    P&L leader of $350M revenue portfolio of diverse payments products. Implemented major turnaround strategies resulting in material customer and revenue growth in digital money transfer partnerships, inmate payments, bill payments, and B2C disbursements. Directed strategic innovation efforts for in-lane money transfer, new prepaid program, and retail money order. Led deals and strategic relationships with: Amazon, Google, Unicef, Federal Bureau of Prisons, Maritime, Brightwell, and InComm.
  • Western Union
    Senior Vice President, Global Head Of Enterprise Partnerships Commercial Development
    Western Union Dec 2019 - Apr 2022
    Denver, Co, Us
    Architected new Enterprise Partnerships Commercial Development function from the ground-up. Led a $300M revenue portfolio of high-growth strategic Financial Institution and Fintech partnerships. Pioneered a significant product API overhaul to accelerate growth in co-branded and white-label deals. Mobilized the global organization in support of explosive partnerships growth. Introduced unit economics, deal parameters, RPF COE, sales operations, and evolved sales compensation structure and talent profile.
  • Western Union
    Vice President, Transformation
    Western Union Jul 2016 - Dec 2019
    Denver, Co, Us
    Secured and managed strategic partnership with Amazon Global introducing a new “customer obsessed” global payment product to market with successful implementation. Redefined global company strategy based on market position and competitive dynamics, and identified the key growth capabilities required to win. Captured $10M in savings through functional consolidation and business line role clarity. Redesigned corporate investment process to funnel more funding towards growth initiatives.
  • Western Union
    Vice President, Customer Operations
    Western Union Dec 2013 - Jul 2016
    Denver, Co, Us
    Managed global effort to implement first-ever voice of customer program, resulting in focused efforts to solve top five customer pain points, driving $67M in incremental revenue directly tied to improved retention. Developed global consumer protection program under significant pressure, led first ever CFPB exam, resulting in no enforcements. Materially evolved capabilities and talent for enterprise PMO, Business Analysis and UAT, all global functions.
  • Western Union
    Chief Of Staff, Global Operations
    Western Union May 2012 - Dec 2013
    Denver, Co, Us
    Scaled complex global operations product and technology initiatives globally. Identified partner and implemented next-generation customer messaging platform, including deployments in top 40 markets, improving customer experience significantly. Redesigned digital self-service tools to improve CX and reduce operational costs including an overhaul of the location finder tool. Developed a new corporate cadence for prioritizing and managing customer experience initiatives.
  • Western Union
    Director, New Product Development & Strategic Alliances
    Western Union Jun 2007 - May 2012
    Denver, Co, Us
    Spearheaded company’s first partner API deals and implementations to enable wallet payout of money transfers including Vodafone Group/Safaricom, MTN Group, SMART and G-Cash (Philippines). Led development of first bank payout implementation with Earthport, a business line that now represents a material portion of company volumes. Personally laid the global foundation for enterprise fintech partnerships.
  • Western Union
    Sr. Manager, Product Development | Sr. Project Manager | Sr. Analyst
    Western Union Jun 2003 - Jun 2007
    Denver, Co, Us
    Pioneered global expansion of WU.com to international markets. Introduced international prepaid innovation initiative. Established first web analytics and funnel analysis for WU.com and implemented strategies to materially reduce abandonment and increase digital revenue.

Rebecca Mann Kelly Education Details

  • University Of Denver
    University Of Denver
    Emphasis In Leadership
  • Evangel University
    Evangel University
    Minor In International Business
  • Universidad De Costa Rica Ucr
    Universidad De Costa Rica Ucr
    International Business

Frequently Asked Questions about Rebecca Mann Kelly

What company does Rebecca Mann Kelly work for?

Rebecca Mann Kelly works for Pipe

What is Rebecca Mann Kelly's role at the current company?

Rebecca Mann Kelly's current role is Fintech Partnerships Executive.

What schools did Rebecca Mann Kelly attend?

Rebecca Mann Kelly attended University Of Denver, Evangel University, Universidad De Costa Rica Ucr.

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