Rebecca Eckles Email & Phone Number

Marylebone, London

London, United Kingdom

Marylebone

Marylebone, Greater London, United Kingdom

London

Prior to an internal promotion, and reporting directly to the Chief Executive, my role is (but not limited) to the following bullet points, plus a number of the responsibilities outlined in my previous role:* Manage company reputation and brand integrity across all communication channels and working across the business * Be the first point of contact for external stakeholder (public and private sector) enquiries and internal advisor for external communications* Maintain constructive and supported relationships with communications counterparts and key public agency partners and relevant business/trade associations and BIDs* Represent New West End Company at conferences, exhibitions & partner events (MIPIM, LREF, BCSC)* Manage corporate positioning at key conferences * Establish and oversee the delivery of the annual member and corporate affairs events programme * Provide communications and event management training for teams - acting as advisory role for all events and B2B communications procedures *Manage relationship with Corporate PR agency - supporting the delivery of the corporate communications, media relations and issues/crisis management plans* Oversee key CRM migration project * Provide corporate PR support to engage members in trading commentary, investment features and special projects* Lead on Crisis Communications - overseeing all online communication to members as per agreed * Manage all B2B collateral including print & online * Update the corporate brand and key messaging guidelines and ensure internal compliance * Maintain corporate website and develop social media to support corporate objectives* Promote key insight reports and messaging to members and key external audiences annual plan * Support Corporate Partners income and manage contact programme with existing members

London, United Kingdom

Main responsibilities:• manage membership events for Oxford Street, Regent Street, Bond Street and London Luxury Quarter• manage multiple budgets • manage all B2B collateral including print & online • provide strategic communications support to the Head of Communications• support corporate PR programme with member activation and content and attend weekly conference calls• provide corporate PR support to engage members in trading commentary, investment features and special projects• coordinate all online and offline communication to members - including website and newsletters• provide crisis communications support as necessary • provide support for the annual Oxford Street Christmas Lights Switch On and other consumer events• project manage member & stakeholder relations and ongoing strategy to maximise member communications• develop insight programme to provide timely research data to all members • create board reports, quarterly indexes and information crib sheets for stakeholders and executive directors • manage the annual membership programme to ensure all staff members are engaging with both retail and property members.• manage stakeholder relations • provide monthly updates on membership programme and revise plan and resources to achieve targets• support Associate Members income and manage contact programme with existing members• conduct ongoing feedback from members on services provided including research from major campaigns/events and annual members survey

London, United Kingdom

Led on communications for a variety of campaigns for the residents of Westminster. Achievements within this role included winning “Best Newcomer” at the WCC Annual Awards, “Employee of the Month” for Communications and Strategy within two months of employment, winning the Golden Hedgehog award for “Public Sector Campaign of the Year” for event management of the Tea Dance as part of the Older People campaign, and finally the Reporter magazine being nominated for and winning numerous local government communication awards.Duties: •Production, implementation and project management of both marketing and media strategies•Working closely with Housing and Media Officers to develop and implement integrated communication strategies•Project managing the production of marketing material including printed publicity, advertising, graphic design, copywriting/ and use of plain English and new media; collateral including 5 x quarterly regional newspapers (20 per year), posters and flyers.•Arranging and attending exhibitions designed for resident engagement •Producing ad-hoc materials to promote housing renewal including street hoardings, vinyl window covers and displays, exhibition boards and roller banners•Resident engagement, including attending steering groups, working groups and resident forums•Managing social media channels and email communications•Project management of a film designed to educate social housing tenants of regeneration www.westminster.gov.uk/housingrenewal •Building strong working relationships with colleagues of varying levels including directorate and councillors.•Editor of the Westminster Reporter – including sourcing copy, interviews, obtaining front cover guests, arranging and overseeing photography, proof reading, editing and distribution•Part of the Olympic ‘BOCC’ team, providing up to the minute updates to residents and businesses within Westminster•Event management for Westminster City Council’s Annual Tea Dance

Camden, London

• Re-scoping and production of internal and external monthly performance reports, produced by AP’s Market Intelligence team.• Providing EMEA, Asia and US Sales teams with key information from each editorial department on recent editorial/service successes, to ensure they are equipped with the relevant information in a clear and concise format to present to clients the value that AP offers in comparison to other news agencies, with the ultimate intention to increase revenue through client renewals, and to encourage the purchase of additional products and services.• Research and Analysis• Design, format, content, timing and usage implementation• Information gathering• Writing content• Image collating• Liaison with key stakeholders and contributors• Relationship building cross-departmentally to enable better working practice• Competitor Intelligence• Presentation of findings and achievements to Director level on a weekly basis • Ensuring the sensitive content of the reports are kept confidential at all times.

Nottingham, United Kingdom

Working on a freelance/part time/voluntary basis. Providing assistance and guidance to select companies in regards to Marketing solutions and Social Media presence. • Increase the website/brand’s presence on Facebook and Twitter• Manage and Maintain Social Media Platforms• Creation of blogs and update on regular basis• Write content and communicate updates to contacts• Source contacts and liaising with clients and third sector including charities• Collateral production• Attend events.Companies I am/have worked with; Infoteknix, Quercus Communities, Fresh Voice.

• Staff, Provider, Stakeholder and Service User Engagement/Co-ordination, working closely with the local community Social Enterprises, Charities and User Led Organisations• Direct Marketing • Organising and facilitating public and private events• Managing communications to internal staff via online newsletters, email, intranet and forum, write communications for staff and public including writing articles for community publications and Nottingham City Council publications such as Arrow Magazine• Updating and managing the corporate communications plan daily, by updating GANTT charts and assisting with budget management• To maintain, manage and write copy for public facing website www.mynottingham.gov.uk/supportingadults • Building an intranet site dedicated to Social Care Practitioners, which is maintained and updated on a daily basis.• Acting as guest speaker at Team meetings about SDS• Mentoring and provide on-hand assistance to NCC apprentices and hold workshops for key skills in communications• Assisting in the production of key forms, templates and guidance relating to social care processes• Managing Social Media platforms, study and use Google Analytics• Production of marketing collateral ensuring the brand identity of the City Council remains intact by adhering to strict brand guidelines. such as posters, leaflets, booklets, roller banners and proof reading

• Working in a fast paced environment, under pressure with deadlines• Working closely with HQ in Paris Marketing Team, on a variety of products and projects. Liaising with marketing teams for all brands, Iba, Cadum & Cleopatra. Communicating between C&I offices in UK, France, Spain, Belgium and China• Liaising with journalists, pr agencies and sales enquiries • Arranging meetings with PR Agencies/Marketing Companies to set up contracts• Attending and Assisting with Focus Groups and Panel Tests for iba products• Acting as a representative for C&I GB LTD for meetings and focus groups• Dealing with, and briefing graphic designers and printers to produce artwork and labels, to ensure a fast and effective process. Approving briefs, quotes and invoices. Creation of design briefs and concept artwork• Managing product launches, production of all briefs and sales aids• Designing and producing leaflets, flyers, press releases and mail outs to Press and Customers• Attending photoshoots and providing art direction• Production of Sales Aid Presentation for Sales Managers to present to customers• Provision of ad hoc analysis, product and other information to Management and Sales Team• Competitor Analysis and Market Research, through store checks and online

• Working for a fashion brand as first point of call for customers• Maintaining a healthy rapport with customers and Sales Reps• Providing a personal service to customers covering two thirds of the UK and the whole of Ireland• Building relationships with the Sales Reps to ensure customer satisfaction• Dealing any problems or issues a customer may have, chasing stock, faulty and goodwill returns, and special requests• Working closely with the marketing team, assisting with range launches• Ensuring products are delivered to the correct branch and on time• Working as part of a close small team• Telephone duties include speaking to customers and Reps on a daily basis. Both receiving and dialling out• General Administrative duties, filing, writing and sending letters to clients