I am a customer service representative and a writer. These are not just my career choice but are my lifelong passions. I am a bilingual speaker (French and English) with extensive experience in customer service. I'm competent with computer applications and a very fast learner of new systems and CRM. I am passionate about my work and committed to delivering outstanding service to any organization. I have a proven ability to excel in a high demanding environment as I continuously seek out new challenges and knowledge outside my core competencies to enhance my personal growth.As a writer, I feel fulfilled knowing I tell a story that billions could read each time I write that new blog post or create a landing page. I have come to find writing to be a whole world where time stands still. It does not matter if it's an email copy or a whitepaper or a blog or social media post, it just feels awesome doing that one thing I love.