• Strategic Partnering Responsibilities • HR Operational Excellenceo Act as the Grant Leader for Hope Fund requests which allow colleagues to seek financial assistance at a time of hardship o Support our HR team and organization in an HRIS integration into Global HR(GHR)o Conducts Exit Interviews for exiting colleagues o Assists in Employee Relations, Worker’s Compensation, and ADA Accommodations, Leaves of Absence as needed by the team.• Drive Employee Engagement and Retention o Participated in the Space Optimization efforts which saved the organization $1.5 million in cost savings o Drive utilization and maintenance of the Rewards and Recognition Programo Manages Employee Engagement initiatives• Talent Developmento Researches, develops and assists in planning of training programs for managers regarding HR related issues, i.e. performance evaluations, documentation, progressive discipline, hiring practices, etc. Facilitates bi-weekly HR Office Hours to enhance our leaders understanding of programs, practices, and common questions Leads respective course sections of the management training program, Foundations of Managemento Accurately interprets and educates managers/colleagues regarding policy/procedure interpretation• Employee Relationso Assist managers with crucial conversations and early performance concerns as neededo Actively partners with managers and/or colleagues through the Performance Management Process o Listen to employee and leader concerns to attempt to bridge gaps in perspective and resolve conflicto Partnering with the background check organization leadership to create a customized solution for our business

• HR Operational Excellence o Ensure effective HR communications reach all colleagues via email, brochures, WebEx, flyers, bulletin boards, etc. o Supports managers and staff through regular projects such as benefits open enrollment, colleague recognition awards, goal setting/mid and annual reviews, onboarding, transactions etc. o Effectively aid colleagues with benefit questions and issues; interfaces with BConnected or HCA Time Away From Work o Plans, organizes and coordinates colleague relations events as appropriate o Maintains compliance throughout the HR functions• Drive Employee Engagement and Retention o Drive utilization and maintenance of the Rewards and Recognition Program o Manages Employee Engagement initiatives o Manages the Engagement Champion Program• Talent Development o Acts as the New Hire Navigator for all incoming colleagues from offer acceptance through the first 90 days o Researches, develops and assists in planning of training programs for managers regarding HR related issues, i.e. performance evaluations, documentation, progressive discipline, hiring practices, etc. o Accurately interprets and educates managers/colleagues regarding policy/procedure interpretation• Employee Relations o Assisted managers with crucial conversations and early performance concerns as needed o Listened to employee and leader concerns to attempt to bridge gaps in perspective and resolve conflict

• HR Operational Excellence o Ensure effective HR communications reach all colleagues via email, brochures, WebEx, flyers, bulletin boards, etc. o Supports managers and staff through regular projects such as benefits open enrollment, colleague recognition awards, goal setting/mid and annual reviews, onboarding, transactions etc. o Effectively aid colleagues with benefit questions and issues; interfaces with BConnected or HCA Time Away From Work o Plans, organizes and coordinates colleague relations events as appropriate o Maintains compliance throughout the HR functions• Drive Employee Engagement and Retention o Drive utilization and maintenance of the Rewards and Recognition Program o Manages Employee Engagement initiatives o Manages the Engagement Champion Program• Talent Development o Acts as the New Hire Navigator for all incoming colleagues from offer acceptance through the first 90 days o Researches, develops and assists in planning of training programs for managers regarding HR related issues, i.e. performance evaluations, documentation, progressive discipline, hiring practices, etc. o Accurately interprets and educates managers/colleagues regarding policy/procedure interpretation• Employee Relations o Assisted managers with crucial conversations and early performance concerns as needed o Listened to employee and leader concerns to attempt to bridge gaps in perspective and resolve conflict

• Developed the New Hire Navigation Program and supported the development of new onboarding toolkits to assist in the onboarding experience through the first 90 day of employees’ tenure• Aided in the development of the Sarah Cannon Career’s Page• Directly managed Glassdoor account ensuring all reviews received an appropriate response and escalated feedback to be actioned by the company which resulted in a 12% increase in rating within first year• Implemented the formalized Intern Program • Performed complex administrative duties relative to recruitment, including screening resumes, composing correspondence and coordinating resources across corporate functions • Aided in the transition to the OneHR Model

• Recruited specifically for the adult online success program • Met with interested students to evaluate needs and assisted them in the application/acceptance process• Attended career fairs, education days, school visits, chamber events, presentations, and many more networking events to source potential students and discuss the importance of education • Sought to continually have new business development strategies and meet with companies to assist with their educational goals • Traveled throughout Nashville and East Tennessee on a regular basis to reach new companies and spread awareness • Successfully completed training courses such as: Diversity, Critical Thinking, Harassment in the Workplace, Change Management, Customer Focus, and Time Management

-Recruited for internal employees at career fairs -Database management and data entry: monitor expense and time reports, employment verifications -Audit and Compliance Oversight -Attended college career fairs and recruited candidates for internal hires

-Sourced candidates and built talent pipelines from job boards, networking sources and referrals -Conducted behavioral based interviews and qualified candidates -Assisted Strategic Account Manager in recruiting for one of our largest clients

-Recruited healthcare and IT professionals for client job openings -Evaluated resumes and conducted applicant screenings and interviews -Met weekly sales goals

-Developed a promotion and created the proposals that generated over $30,000 of revenue-Grew an accounts social media presence by 256% in 1 month by online postings and giveaways-Created a college survey of favorite radio stations that helped land several key accounts-Attended business sales meetings and created sales pitches

-Completed administrative tasks-Created client portfolios -Set up and monitored networking events and launches