RightSite helps patients with urgent-but-non-emergency situations navigate away from the emergency room to more appropriate and lower-cost in-network providers. We combine our EMS relationships with emergency room physicians and trained patient navigators to assess patients and help them get the urgent treatment they need at the Right Site of care — for better outcomes, lower cost, and a better experience for everyone.

Senior Leadership Team Member responsible for management and implementation of a portfolio of technology projects and enterprise application technologies aligned with strategic business objectives. • Manage project planning, development of requirements, technical solution matching utilizing internal and external resources, change management, technology integration, testing and deployment of new software and incremental releases.• Liaison between Global Technology, Technology Solutions and Clinical Operations with a strong ability to translate technical terms into business language.• Standardized program management tools and processes for new client onboarding, integration of business units and systems. • Responsible for creating and facilitating a governance task force chartered to develop processes and policies that align with Information Security (INFOSEC), regulatory compliance, contractual obligations, plans and existing corporate policies as they relate to eternally facing data.• Integration co-lead managing the integration of finance, human resources, operations, legal and technology verticals of Health Integrated into EXL Service.• For first 7 months post aquisition acted as the interim technology lead for the acquired company in absence of CTO who left at closing of the acquisition:o Responsible for a team of 25 employees and 3 contractors o Managed Technology Project Management, Clinical Platform Developers, Data Management, Quality Analysts, Business Analysts, Analytics and Reporting teams throughout the merger into the larger organization

Report directly to the COO managing a team of BPI Analysts and Program Implementation Managers while managing a portfolio of internal and external projects including the due diligence and sale of Health Integrated to EXL Service. • Responsible for sustaining and improving management operating tools and systems to guide process improvement in areas of productivity, throughput and cost.• Ensure successful and timely implementation of new health programs and program modifications within operational departments. • Manage Portfolio of internal implementations including: ZeOmega’s Jiva, Healthwise, MCG CareWebQI, IVR and Fulfillment Vendors.• Work with external vendors & internal resource owners to drive successful enterprise implementations.• Establish, implement and maintain process improvement methodology, practices, standards, templates and tools. • Balance resources and manage project schedules to adjust scope and time within the project context.• Project managing the acquisition closing and integration processes of Health Integrated to EXL Service.

Client facing role leading the deployment of products, services and special projects.• Manage comprehensive project activity including liaison between clinical and non-clinical operations, systems, products and sales.• Client facing position implementing clinical programs including D-SNP, CM, DM, UM and Behavioral Health Programs for Healthcare Payer Clients.

Provided enterprise software implementation consultation and subject matter expertise to Health Plan clientele implementing the Care Radius Software Suite.• Support design, development & implementation with integration into other IT systems.• Identify, analyze and document client processes and create best practice recommendations with a cross functional team for future state business processes.• Elicit and document business requirements for letters, reports and rules to creating technical specs for development. • Work with project stakeholders to define roadmaps and deliverables to achieve on time on budget delivery.• Configure software, create custom screens and maintain database configuration to meet client needs.• Provide client support for testing, issue triage, training and go-live.• Conduct customized software demos, configuration and application training to clients and prospects.

Responsible for developing, marketing and implementation of AveCare Medical Management Software (Case Management, Disease Management & Utilization Management) to Accountable & Managed Care Organizations, Health Plans, Third Party Administrators and Care & Disease Management Companies.

Sole individual responsible for driving sales of Panasonic Solutions in the ever-evolving healthcare environment of the U.S. Department of Veterans Affairs for all 153 medical centers, 1,400+ sites of care (909 ambulatory care & community-based outpatient clinics, 135 nursing homes, 47 residential rehabilitation treatment programs, 232 Veterans Centers, 108 comprehensive home-care programs & Veteran Benefits & Cemetery Administrations).• Managed reseller channel, solutions partners, Independent Software Vendors (ISVs) and contract vehicles to optimize market sales (BPA and government-wide acquisition contracts)• Identified and reached key decision makers and built trusted relationships at all levels of an organization

Responsible for developing and cultivating the federal marketplace by creating relationships with new and existing federal customers and designing channel marketing programs to maximize sales.

Responsible for driving color product sales within the Panasonic Dealer Channel and end user Beta testing within my territory to help drive a successful product launch of a new color Multi-Function Printer (MFP) / All-in-One(AIO) product.

Responsible for territory management, driving sales and increasing Hewlett Packard/ Compaq product awareness in the retail channel.Achievement Award: Highest nationwide increase in HP sales for the Holiday season (Feb 2002)Above and Beyond Award for contribution to the event sales day program (Apr 2001)

Generated new business and expanded usage of Nextel products/services within accounts and achieved closure upon completion of solutions oriented presentations while maintaining the top 20% of sales within my team.