Rebecca Sao, Ms work email
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Rebecca Sao, Ms personal email
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Rebecca Sao, Ms phone numbers
As a user experience designer and researcher, I deliver hands-on experience in product research, user interface design, project management, and human-computer interaction. Throughout my career, I have played an integral in coordinating cross-functionally to identify and prioritize research opportunities in fast-paced, rapidly changing environments. I am adept at collecting and analyzing user behavior, designing compelling product experiences based on customer needs, and communicating technical specifications.Also skilled at fostering relationships with cross-functional team members, I ensure the successful execution of strategic research and design plans. In addition to my professional experiences, I’ve had a proven history in: • Content Management• Web Development• Product Design• Information ArchitectureAs a leader, I’ve been recognized for tackling situations from different perspectives and providing innovative solutions to challenges. I aim to improve overall success while leaving a lasting impact on my organization and users.
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Ux Business AnalystBrandeis UniversityBoston, Ma, Us
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Ux Designer, Ceo And Co-FounderEthos Apr 2023 - PresentLeading the development of a mobile platform dedicated to empowering users to discover and support BIPOC-owned businesses. Our mission is to bridge the gap between communities and BIPOC entrepreneurs, fostering economic growth and equitable opportunities through a user-centered design approach.
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Ux Business AnalystBrandeis University Dec 2022 - PresentWaltham, Ma, UsCreated and implemented highly engaging training videos, demonstrating commonly used functionality to enhance user experience (UX) and improve product adoption. Leveraged exceptional communication skills to build relationships with and liaise between the technical team and functional users to ensure the successful completion of projects.Key Contributions• Developed written job aids to assist and train 150+ users on using Salesforce Linvio, Marketing Cloud Account Engagement (Pardot), and Ascend; updated training to maximize performance.• Coordinated cross-functionally with Salesforce System Administrators to configure and support Pardot and Linvio to apply and test application updates and troubleshoot issues.
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Web AdministratorBrandeis University Apr 2018 - Dec 2022Waltham, Ma, UsPioneered web administration as the Super Admin for the iModules Suite of content management, email marketing, event management, online giving, and member engagement tools. Developed and maintained technical user guides, documentation, and operational instructions for communications technologies of the Institutional Advancement Department. Communicated technical updates and site maintenance issues to relevant team members.Key Contributions• Participated in annual conferences and researched new web technologies to enhance client services, improve user effectiveness, and advise on improvements and new tools to enhance user interface and experience (UI/UX).• Key role in implementing new and ongoing web initiatives, maintaining existing web pages, and implementing page redesign. • Coached and trained 100+ new staff members on web communication tools and provided best practice guidance on all web technologies to staff.
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Web ProducerAvid Technology Jul 2017 - Apr 2018Burlington, Ma, UsInstrumental in designing compelling product experiences based on customer needs; communicated designs and specifications. Maintained consistent visual standards in adherence with brand objectives. Deployed high attention to detail and problem-solving skills to monitor and assess content on the live site while identifying, troubleshooting, and escalating complex issues.Key Contributions• Created and maintained web content in SiteCore in compliance with search engine optimization (SEO) best practices; pioneered quality assurance (QA) testing and published material into CMS.• Supported brand development by reviewing marketing materials to ensure alignment with all brand and style guidelines; implemented and scheduled web promotions. -
Web Content ManagerBoston University Jul 2016 - Dec 2016Boston, Ma, UsCollaborated cross-functionally with content providers, designers, and other stakeholders to support special projects, such as immersive editorial features, series, and interactive. Gathered and communicated specifications, organized project meetings, created project schedules, and tracked deadlines to promote timely asset delivery and completion of tasks. Researched, sourced, and gathered effective media assets to accompany editorial content; generated search engine optimized metadata for multimedia assets, webpages, and posts.Key Contributions• Supported graphic design by creating multimedia products, such as interactive maps, infographics, and data visualizations; ensured compliance with website and brand specifications.• Built and published posts, webpages, and digital media using available styles and tools in WordPress CMS; formatted and prepared media assets for upload to the CMS. -
Web Content ManagerMbta - Massachusetts Bay Transit Authority Dec 2011 - Jul 2016Guided content management and distribution, including modifying photos and curating published content for MTBA.com and the company intranet using Adobe Photoshop. Produced design mockups in compliance with overall goals. Gathered requirements and authored project initiation documentation.Key Contributions• Pioneered quality control for digital media and materials to ensure accessibility compliance using CommonLook prior to production deployment. • Developed and launched and online training course for how-to use the Ektron content management system (CMS) for employees and clients using Camtasia.
Rebecca Sao, Ms Skills
Rebecca Sao, Ms Education Details
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Brandeis UniversityUser-Centered Design -
University Of Massachusetts LowellInformation Technology
Frequently Asked Questions about Rebecca Sao, Ms
What company does Rebecca Sao, Ms work for?
Rebecca Sao, Ms works for Brandeis University
What is Rebecca Sao, Ms's role at the current company?
Rebecca Sao, Ms's current role is UX Business Analyst.
What is Rebecca Sao, Ms's email address?
Rebecca Sao, Ms's email address is rs****@****bta.com
What is Rebecca Sao, Ms's direct phone number?
Rebecca Sao, Ms's direct phone number is +161722*****
What schools did Rebecca Sao, Ms attend?
Rebecca Sao, Ms attended Brandeis University, University Of Massachusetts Lowell.
What are some of Rebecca Sao, Ms's interests?
Rebecca Sao, Ms has interest in Cooking, Spending Time With Family, Fashion, Outdoor Activities, Art Museums, Traveling, See Less, Art, Organizing Travel Trips And Parties, Photography.
What skills is Rebecca Sao, Ms known for?
Rebecca Sao, Ms has skills like Graphic Design, Photoshop, Microsoft Office, Microsoft Excel, Powerpoint, Customer Service, Cms, Html, Dreamweaver, Microsoft Word, Outlook, Editing.
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