Rebecca Seglah
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Rebecca Seglah Email & Phone Number

Service Delivery Officer, Mtn Enterprise Business Division at MTN Ghana
Location: Accra, Greater Accra Region, Ghana 3 work roles 1 school
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Current company
MTN Ghana
Role
Service Delivery Officer, Mtn Enterprise Business Division
Location
Accra, Greater Accra Region, Ghana
Company size
1941 employees

Who is Rebecca Seglah? Overview

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Rebecca Seglah is listed as Service Delivery Officer, Mtn Enterprise Business Division at MTN Ghana, a with 1941 employees, based in Accra, Greater Accra Region, Ghana. AeroLeads shows a matched LinkedIn profile for Rebecca Seglah.

Rebecca Seglah previously worked as National Service Personnel at Mtn Ghana and Project Intern at Lbh Lc. Rebecca Seglah holds Bachelor Of Engineering - Be, Computer Engineering from University Of Ghana.

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Email format at MTN Ghana

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MTN Ghana

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Profile bio

About Rebecca Seglah

Imagine achieving operational excellence with someone who lives and breathes digital project management 🌟. With over three years of transforming challenges into opportunities, I’ve become a cornerstone in promoting Agile methodologies and leading cross-functional teams to stellar results at MTN Ghana.At the core of my strategy is a profound understanding of stakeholder needs and an unwavering commitment to customer satisfaction. Whether it was managing risk with finesse or mentoring teams towards 15% quicker project deliveries, my approach has always centered on actionable results and clear communications.Proficient in Agile project management tools and certified by Google in Project Management fundamentals, I thrive in environments that aim for revolutionary outcomes in daily operations. Managing, coaching, and leading teams in high-stakes scenarios is not just my job—it's my passion.Interested in discussing how we can collaborate for superior project outcomes? I’m just a message away!

Current workplace

Rebecca Seglah's current company

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MTN Ghana
Mtn Ghana
Service Delivery Officer, Mtn Enterprise Business Division
Website
mtn.com.gh
Employees
1941
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3 roles

Rebecca Seglah work experience

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Service Delivery Officer, Mtn Enterprise Business Division

Current
Mtn Ghana

Greater Accra Region, Ghana

Collaborated with engineering teams to deploy high-performance connectivity solutions, including dedicated internet and leased lines, ensuring timely delivery within strict SLAs. Successfully managed stakeholder expectations, reducing standard delivery timelines from one month to two weeks.Optimized delivery processes by working closely with developers on the Unicom platform, reducing timelines from one week to three days, and achieving a Net Promoter Score (NPS) increase of 40, enhancing client satisfaction and operational efficiency.Proactively addressed customer issues through strategic roadmap development and diligent follow-up, ensuring continuous improvement and exceptional service delivery

Nov 2023 - Present

National Service Personnel

Mtn Ghana

Accra, Greater Accra Region, Ghana

Nov 2022 - Nov 2023

Project Intern

Lbh Lc

Accra Metropolitan District, Greater Accra Region, Ghana

Supported the development and implementation of farm management systems by assisting in sprint planning and backlog refinement sessions focused on optimizing farm operations.Maintained project documentation and tracked progress using Jira, ensuring effective communication of farm-related tasks with project teams and agricultural stakeholders.Assisted in the facilitation of Scrum ceremonies, contributing to improved collaboration between farm operations teams and IT developers, ensuring timely delivery of system features

Jan 2021 - Mar 2022
Team & coworkers

Colleagues at MTN Ghana

Other employees you can reach at mtn.com.gh. View company contacts for 1941 employees →

CW Confidence Wullar Confidence Wullar Colleague at Mtn GhanaGhana View → JA Joel Anertey Abbey Joel Anertey Abbey Colleague at Mtn GhanaAccra, Greater Accra Region, Ghana View → EG Ebenezer Ganyo Ebenezer Ganyo Colleague at Mtn GhanaCape Coast, Central Region, Ghana View → SA Solomon Ansah Solomon Ansah Colleague at Mtn GhanaGhana View → AF Ameyaw Francis Ameyaw Francis Colleague at Mtn GhanaAccra, Greater Accra Region, Ghana View → JA Jerry Agama Jerry Agama Colleague at Mtn GhanaGreater Accra Region, Ghana View → SO Sylvia Otuo-Acheampong Sylvia Otuo-Acheampong Colleague at Mtn GhanaGreater Accra Region, Ghana View → LP Lydia Peprah Lydia Peprah Colleague at Mtn GhanaAccra, Greater Accra Region, Ghana View → FB Felix Boateng Felix Boateng Colleague at Mtn GhanaAccra, Greater Accra Region, Ghana View → AE Ameyaw Eric Ameyaw Eric Colleague at Mtn GhanaBerekum East Municipal District, Bono Region, Ghana View →
1 education record

Rebecca Seglah education

FAQ

Frequently asked questions about Rebecca Seglah

Quick answers generated from the profile data available on this page.

What company does Rebecca Seglah work for?

Rebecca Seglah works for MTN Ghana.

What is Rebecca Seglah's role at MTN Ghana?

Rebecca Seglah is listed as Service Delivery Officer, Mtn Enterprise Business Division at MTN Ghana.

Where is Rebecca Seglah based?

Rebecca Seglah is based in Accra, Greater Accra Region, Ghana while working with MTN Ghana.

What companies has Rebecca Seglah worked for?

Rebecca Seglah has worked for Mtn Ghana and Lbh Lc.

Who are Rebecca Seglah's colleagues at MTN Ghana?

Rebecca Seglah's colleagues at MTN Ghana include Confidence Wullar, Joel Anertey Abbey, Ebenezer Ganyo, Solomon Ansah, and Ameyaw Francis.

How can I contact Rebecca Seglah?

You can use AeroLeads to view verified contact signals for Rebecca Seglah at MTN Ghana, including work email, phone, and LinkedIn data when available.

What schools did Rebecca Seglah attend?

Rebecca Seglah holds Bachelor Of Engineering - Be, Computer Engineering from University Of Ghana.

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