Formerly known as LimeLight Sports ClubKey responsibilities include:Account ManagementEnd-to-end management of all brand sponsorship agreements, from contract signature to renewal. I liaise between partners and internal teams to ensure contracts are properly delivered and partners' needs are met.Activation DeliveryManaging the delivery of sponsor event activations, from idea conception through to final delivery. I ensure that sponsors have everything they need and act as the main point of contact for any sponsor-related questions from the internal operations team in the lead-up to and during each event.MarketingI work closely with sponsors and the marketing team to execute marketing campaigns across emails and social media before, during and after each event. I ensure that sponsors get their entitlement to marketing rights and help them to identify opportunities to engage with our audiences.Post-event ReportingI collate relevant data from marketing insights, event demographics and survey results to create bespoke post-event reports, demonstrating return on investment for sponsors and supporting renewal negotiations.Renewal NegotiationsI understand partners’ KPIs and marketing strategies to inform renewal conversations. New BusinessI bring in new business by keeping up to date with industry trends and using my professional network to contact new clients and convert them from prospects to partners.

I held a variety of responsibilities across three global accounts, one as primary commercial manager. Key tasks included:Client relationship management:I acted as the main point of contact for my clients on all three accounts. I managed the overall relationship, and liaised with internal teams to find solutions to any issues which arise, ensuring consistent high-quality service and performance.• It required effective time management and prioritisation skills to meet each customer’s needs. I confidently and efficiently navigated concurrent tasks.• I kept up to date with clients’ core business needs to identify opportunities for growth. Governance presentations:I created monthly reports on each account’s compliance with contractual obligations, as well as overall account performance, and presented my findings to senior managers during monthly contract reviews.• I tracked contractual obligations and ensured both parties are fulfilling their duties. I recorded any shortfalls and engaged with key stakeholders to mitigate issues, and kept senior management informed on progress.Financial analysis:I analysed the accounts’ costs and revenues to pro-actively increase margin and identify opportunities for growth.• I paid close attention to detail to match cost sources to revenue streams and flag any discrepancies.• I tracked invoice payments to monitor overdue debt and escalate when necessary.Project management:I engaged with multiple internal teams and suppliers to lead on the delivery of a multi-million-pound project.• High organisational skills were required to keep track of concurrent deliveries with local suppliers, based all over the world. I navigated time zones, and cultural and language differences to ensure smooth project delivery.• I used leadership skills to motivate various internal and external teams involved in the process to deliver each milestone on time.

Sales experience• I gained experience and confidence in selling and up-selling, using comprehensive product knowledge to find the best results for customers while also meeting and exceeding daily targets. I sold over $125k of product in under 2 months, and was placed in the top 5 sellers of over 350 sales employees in the resort.

A fast-paced, target-driven role helping England Netball members to renew their memberships. Key tasks included:Email and phone responses• I remained calm under pressure to meet and exceed daily targets of responding to as many email and phone calls as possible, while maintaining professionalism and providing excellent customer service.Customer service• I demonstrated sound communication skills to explain the new website process to members who were not computer-literate. This allowed for an increase in membership renewals and customer satisfaction.

Five-month internship in a French-speaking documentary film distribution company based in Paris. Key responsibilities included:• Planning promotional campaigns to generate demand for the company’s newest acquisitions. Analysed and reported on social media reach and OnDemand consumption data to identify possible ways to increase viewer numbers. Altered social media posting schedule and techniques accordingly, and enabled Facebook following to increase from 400 to over 2,000 followers.• Creating promotional content Independently produced film posters and trailers, as well as catalogues and flyers to take to film conferences and publish online to attract new audiences. It demanded creativity and time-management skills, as well as an understanding of what internal and external stakeholders needed from the material.• Script translations Translated scripts between French and English, working to deadlines alongside other responsibilities.