Senior Manager, Membership Engagement & Operations
Significantly reversed 3-year membership decline (upwards of 4%) by:• Optimizing membership analytics to facilitate increased engagement and retention.• Boosting communal awareness by strategizing inter-departmentally with communications.• Transforming member stewardship in to a calendar of year-round outreach, tasks and activities.• Developing prospect pipeline for membership and fundraising via CRM driven engagement protocol.