Rebecca Stark Email & Phone Number

Chico, California, United States

Willows, California, United States

Yuba City, California, United States

Yuba City, California

• Complete oversight of multi-specialty physical practices including Internal Medicine, Orthopedics, Infectious Disease, Chiropractic, Pediatrics, Family Practice, Dermatology, Rheumatology, and an Express Care with over.
• Supervises and supports 18 providers and 63 support staff including nursing, reception, call center, and medical records.
• Resolves non-medical administrative problems and keeps lines of communication open with staff and providers to ensure high employee morale and a professional clinic atmosphere. Facilitates resolution of patient.
• Leads and participates in clinic and nursing staff meetings. Leads and coordinates Quality Improvement meetings for each clinic focusing on quality measures assigned by corporate.
• Closely monitors staff productivity and identifying any areas in need of process improvement. Coordinating successful process improvements needed to meet customer satisfaction and quality improvement goals.
• Conducts audits to ensure policies and procedures are being followed by clinic staff.

• Regularly use SQL to extract data from relational database, gather data and perform end to end analysis.
• Examples include business analysis for profitability, including presentation of recommendations to operations and executive team.
• Conducts revenue and documentation analysis to determine areas of audit/training needs. Facilitates training sessions for providers and clinic staff when analysis determines a need.
• Assess, recommend, implement, tests and maintain systems and data related to health care operations, documentation, and reporting, including electronic health record (EHR / EMR) systems. (CPT, ICD10 codes)
• Participates in regulatory monitoring and reporting processes as needed, including UDS and HEDIS
• Supervises a small team of coders

• Front office supervision, payroll processing, accounts payable, all medical reimbursement processes.
• As a Certified Professional Coder, CPC, conducted scheduled and random compliance audits to ensure proper usage of CPT and ICD9/10 coding concepts and E&M level selection within an electronic medical record system.
• Developed and conducted training sessions for staff on compliance issues and new procedural coding concepts.
• Conducts complex analysis to include the evaluation of provider reimbursement, operational, clinical, quality and general business programs and processes.
• Champion of efficiency and process improvement.
• Enthusiastic people leader responsible for mentoring and developing employees, as well as administering performance reviews and enforcing disciplinary action when necessary.

Master Of Business Administration - Mba, Healthcare Management

Bachelor Of Science (B.S.), Health Information Management