Rebecca Tessaro Email & Phone Number

Gainesville, Florida

Jacksonville, Florida Area

Provided production, business, and administrative support for hundreds of information technology projects, CONUS/OCONUS. Supported the Jacksonville Division and the Southeast Region. Markets included DOD, security systems, and healthcare IT. Expertly managed and maintained the Customer Relationship Management (CRM) database system supporting business development, business proposals, and project management.Managed logistics in support of projectsincluding VISAs, ITAR, flight reservations, housing, and country and facility access.Significantly contributed to the Jacksonville Division initial ISO-9001 (International Standards Organization). ISO-9001 Auditor and Document Control specialist.Provided key support to the VT Group Quality Management System (QA) increasing quality conformance from 75% to consistently over 95%.Created detailed Test and Inspection Books.Directed the security requirements and services for the Southeast Region. Managed background and security checks. Utilized the Government’s JPAS system. RAPIDGate Administrator for East Coast Operations and Guam.Overhauled and maintained divisional training documentation/database and qualification list, for Jacksonville and Healthcare. Monitored and assisted with MS Project POA&M progress and assisted with Earned Value Management.Provided significant support expanding healthcare business.Managed project handoff and processed contracts in preparation for project kick off.Oversaw and managed the healthcare service call program including supervising other staff assistants.Experienced in government, commercial, and healthcare contractual documents.Obtained, tracked, and reported information required for daily, weekly, and monthly reports, task order closeout, and other deliverables. Monitored availability of material, equipment, and tools to ensure that the proper resources are available.Assistant to General Manager, Site Manager, Operations Management and senior Healthcare Program Management.

Green Cove Springs, Florida

Provided comprehensive operations and business support to the Operations and Sales Managers.Functioned as store level point of contact for credit department in collection of moneys due, resolved $500,000 - $750,000 past due, 60-90 days.Updated monthly price lists and monthly activation; controlled all pricing distributed to prospective customers.Coordinated sales opportunities between departments and locations.Maintained customer prospecting database.Responsible for understanding, documenting, updating and maintaining customer specific pricing, billing, and operational requirements.Supervised all customer quoting including maintaining bid books and tracking customer feedback to pricing.Created customer contracts, proposals, scope of work and marketing materials. Installed sales billing and customer billing.Maintained installed sales database.Verified and processed subcontractor payments and submitted to AP for payment.Analyzed job costing and budget status.Responded to customer requests and complaints.Resolved problems relating to purchase orders and deliveries.Processed purchase orders and arranged for revisions.Processed orders for special and non-stock materials.

Jacksonville, Florida

Coordinated timely and accurate delivery of construction materials.Possessed thorough knowledge of door production processes.Organized delivery schedules.Responded to customer requests and complaints.Resolved problems relating to purchase orders and deliveries.Interacted with credit department to ascertain customer account status.Processed purchase orders and arranged for revisions.Aided in training new personnel ensuring smooth transitions in department personnel changes.Developed reference materials for department use.

Bachelor Of Arts (Ba), History

Bachelor’S Degree, Political Science

Activities and Societies: Chi Omega Pi Sigma Alpha