Rebecca Thomas Email and Phone Number
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A strong and effective communicator who thrives in roles with autonomy, using data to lead teams to achieve business objectives. A natural problem solver and loyal team player with an honest and people focused approach. Leading by example to drive behaviours and outputs, remaining approachable, empathetic and supportive, and building trusting relationships that leave a genuine lasting impression. Skilled in Negotiation, Sales, Communication, Customer Relationship Management, and Team Management.
Learnerbly
View- Website:
- learnerbly.com
- Employees:
- 36
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Head Of Client SuccessLearnerbly Nov 2023 - PresentLondon Area, United KingdomWe work with organisations to create a progressive learning culture that empowers their people to own their development, guides them towards the best learning opportunities, and supports them in applying their learnings.
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Head Of Uk Client Success (Smb & Corporate)Reward Gateway Nov 2021 - Nov 2023London, England, United KingdomReward Gateway is a HR Tech SaaS company providing an employee engagement and experience platform to over 8 million employees worldwide. An ambitious, fast-growing, private-equity backed business, we connect employees with their people through communications, recognition and benefits to 'make the world a better place to work'.As Head of Department, I manage 5 Team Managers, that in turn manage 7 CSMs each, with an average portfolio of 25-30 clients. Across over 700 clients, my team’s combined annual recurring revenue is over £17m with over £7m in renewals to protect annually. My goal is to drive the team to reach our service, retention and growth targets. -
Head Of Us Client Success (Interim)Reward Gateway Apr 2021 - Nov 2021United KingdomShort term assignment as required by RG during the Covid pandemic. I was required to bring the Reward Gateway culture, values and beliefs to life in the US Client Success function. It was important to stabilise the team, share best practice and implement processes learned from the successes in the UK to enable the team to scale both in terms of team size and client value.
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Client Success Team Manager (Corporate)Reward Gateway Oct 2018 - Apr 2021London, United KingdomI managed a team of 7 CSMs, with around 25 clients each to maintain our departmental service, growth and retention targets. The annual recurring revenue of this portfolio was over £6m, with typically around £2m in annual renewals to protect each year. Improved annual net retention from 93% to over 97% net retention.
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Senior Client Success ManagerReward Gateway Feb 2018 - Sep 2018London, United KingdomI was responsible for the successful performance of twenty client programmes and two direct reports in my team. I provided leadership, coaching and development to my direct reports and the wider CSM Team to ensure continued growth and development of their skills.
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Client Success ManagerReward Gateway Mar 2017 - Feb 2018London, United KingdomResponsible for the success of my clients’ employee engagement programmes, delivering outstanding service and creating valued partnerships. My portfolio consisted of forty clients across the SMB, Corporate and Enterprise space, including McDonalds, Legal and General and Sky with a combined annual value in the region of £1m.
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Client Account ManagerRelocation Support Services Ltd. Apr 2016 - Feb 2017Maidenhead, Berkshire, United Kingdom -
Global Mobility ConsultantCrown Worldwide Group Oct 2013 - Apr 2016London / Amsterdam -
Account Manager (New Business)Hinch Property Management Mar 2011 - Oct 2013Amersham -
Schedule CoordinatorHinch Property Management Sep 2008 - Nov 2010Amersham
Rebecca Thomas Skills
Rebecca Thomas Education Details
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Beaconsfield High School -
Tylers Green First And Middle Schools
Frequently Asked Questions about Rebecca Thomas
What company does Rebecca Thomas work for?
Rebecca Thomas works for Learnerbly
What is Rebecca Thomas's role at the current company?
Rebecca Thomas's current role is Client Success Leader | SaaS | HR Tech.
What is Rebecca Thomas's email address?
Rebecca Thomas's email address is re****@****way.com
What is Rebecca Thomas's direct phone number?
Rebecca Thomas's direct phone number is +161737*****
What schools did Rebecca Thomas attend?
Rebecca Thomas attended Beaconsfield High School, Tylers Green First And Middle Schools.
What skills is Rebecca Thomas known for?
Rebecca Thomas has skills like Customer Service, Management, Account Management, Sales, Team Management, Communication, Employee Engagement, Design, Negotiation, Social Media, Customer Relationship Management, Leadership.
Who are Rebecca Thomas's colleagues?
Rebecca Thomas's colleagues are Gaurav Kumar Singh, Sofija Taneva, Charlene Whittington, Harish Harish, Hristina Jovanovska, Galina Grkovikj, Sarah Lynn.
Not the Rebecca Thomas you were looking for?
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Rebecca Morgan
London Area, United Kingdom2ralphlauren.com, poloralphlauren.com -
Rebecca T.
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Rebecca Thomas
Greater London -
Rebecca Duckett
Group Head Of Total Reward, Data And Technology @ Torus | People And Culture | Mcipd | Founder Of Wihr North WestGreater Liverpool Area -
Rebecca Thomas
Client Services, New Business & Marketing Director | Social Media & Marketing StrategyUnited Kingdom
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