Rebecca Wiles has over 35-years’ experience working in Hospitality, Travel and Tourism with many years for International Hotel Companies. Rebecca is an expert in establishing dynamic sales leaders by creating personalised and focused training sessions. Her passion for imparting knowledge, cultivating great teams by educating and nurturing great talent with her unique style of panache, fun and finesse.The author of “So, you think you really know me?”, a true representation of your customer/guest/traveller/client, Rebecca helps us to understand what it’s like to be a traveller in a modern day, which helps us to improve our Customer Experience. Rebecca’s innovative yet earthed modules and methods are helping companies and individuals, globally, to exceed their potential, save money and increase retention. Rebecca has started a new focus within the business “DiSC-OURSE” where they train empathy through psychometrics, using the Everything DiSC model. DiSC-OURSE is a fun way to learn and an engaging self DiSC-OVERY into personality styles that result in how teams would work together, lead, manage, resolve conflict and work with their customers.Rebecca & her partner spent 5 years living in Asia and travelling to many countries where she has gained invaluable knowledge of other cultures in business through extensive experience in the fields of sales & marketing, loyalty, and management. With this vast experience and knowledge and her entertaining and unique training style, she’s the ideal person to help your next generation of leaders through our incredible and engaging programs.Rebecca gets results from your teams while helping sales people focus on their customer and how your brand and product will benefit their need.

Sprinkling my Bec Effect far and wide helping the team at People Tank to energising sales teams for unstoppable success, igniting the fire of sales passion in every individual, blitzing through sales targets with lightning speed, connecting skills to real-world triumphs and turbocharging learning with dynamic facilitation for maximum impact!

Amit Prakash from Motivus Consulting in Singapore, and our very own Bec Wiles from The Training Establishment in Australia! Joined forces each month bringing live discussions on all things sales, coaching, psychometrics, and mentoring. With over 55 years of combined experience in sales, training, and sales training!

The Asia Pacific lead facilitator for Global Training Company

The Systemologist is a business systems consultancy firm based in Melbourne, founded by Rebecca (Bec) Wiles and Brenda Dolieslager, but the real powerhouse behind The Systemologist is Frankie.If you’re unconvinced about the need for systems, she’s listed a bunch of good reasons why systemising matters here and she’s designed a suite of product and service options for every kind of business owner and every kind of systemising need.

Ensuring all new opening hotels and existing hotels have a full working knowledge of our loyalty program in all departments from Accounting, Front Office, F&B, Sales & Marketing to Department Heads, ExComm, Regional and Divisional Teams. The 'how to' on a day to day basis, overcome objections, exceed their goals, and know how to make the most out of the program for their hotels.