Responsible for delivering the Harrods learning strategyReviewing and redesigning employee onboarding across all business areasManagement of project quality and resource, including budgetBuilding relationships with senior leaders to understand business needsStakeholder management of project steering committee (Director level)Instilling a learning culture using a blended learning approach

Learning Advisor, Learning & Development (Human Resources)October 2016 - November 2018 Responsible for engaging and equipping new starters through the Harrods induction Provide learning solutions for a variety of developmental needs Devise, design and deliver new content frameworks for training sessions Liaise with stakeholders from across the business to understand training needs Provide one-to-one coaching on personal development plans and career goals Responsible for managing the Harrods School Leaver 18 month programme

Sales Manager, Men's Contemporary Collections & Men's Denim Gallery (Menswear)February 2016 - October 2016 Responsible for the departmental delivery of the Harrods Retail Ambition Accountable for 2 Assistant Managers with a remit of 24 Sales Associates Driving sales growth vs. LY through maximising employee performance Monitoring and reviewing staff and store performance regularly Commercially reactive to luxury market trends and consumer habits Delivering inspiring and engaging retail briefs and divisional forums Administering HR processes - including disciplinary procedures Recruitment, training and appraisal of employees  Planning and organising retail operations; sales and stocktakes Ensuring stock accuracy and article integrity Providing managerial support for concession partners Managing operational developmentsSales Manager, Children's Designer Apparel (Childrenswear)June 2015 - February 2016Sales Manager, Children's Underwear & Nightwear, Swimwear & School Uniforms (Childrenswear)December 2014 - June 2015Assistant Manager, Junior Designer Apparel 10-16Yrs (Childrenswear)June 2014 - December 2014Assistant Manager, School Uniforms 3-16Yrs (Childrenswear)May 2013 - June 2014Sales Associate, School Uniforms 3-16Yrs (Childrenswear)June 2012 - May 2013

Supervisor (Retail & Visual Merchandising)June 2011 - June 2012Senior Sales AssociateSeptember 2010 - June 2011Sales AssociateJanuary 2010 - September 2010