Rebecca Boucher (Renalds) Email & Phone Number

Phoenix, AZ, US

Charlotte, North Carolina, US

• Serve as the HR Site Leader/Manager and direct strategic partner to Aerospace site (500+ employees) while partnering with cross-functional teams and leaders for HR inquiries and solutions.
• Serve on the Site Leadership Council to provide strategic direction, employee engagement, and align resources with our site values.
• Engage in staffing, organizational development and talent management while utilizing HR functional expertise to align critical human resources principles with business objectives.
• Collaborate with leadership on recruitment strategies, development plans, performance management, and employee engagement.
• Own workforce development through staffing and offer creation within each group to strategically use existing resources to fill requisitions timely and to help meet project census and production targets.

Charlotte, North Carolina, US

• Serve as a direct strategic partner to Aerospace site (500+ employees) while partnering with cross-functional teams and leaders for HR inquiries and solutions.
• Engage in staffing, organizational development and talent management while utilizing HR functional expertise to align critical human resources principles with business objectives.
• Conduct investigations of employee relation concerns, including complaints of discrimination, harassment, retaliation, and other work-place related issues. Responsible for end to end case management while ensuring the.
• Collaborate with leadership on recruitment strategies, development plans, performance management, and employee engagement.
• Own workforce development through staffing and offer creation within each group to strategically use existing resources to fill requisitions timely and to help meet project census and production targets.

Phoenix, AZ, US

• Delivered forward-thinking HR solutions that were in support of a cultural awareness and readiness.
• Complied, prepared, maintained, and analyzed various reports/data for designated HR functions.
• Supported organizational design work, including creation of new roles, pricing, and talent strategies.
• Counseled and collaborated with leaders on initiatives that drive employee engagement, leadership, and organizational effectiveness, and other workforce/talent solutions.
• Advised on complex matters dealing with employee/employer relationships to include high risk issues that are behavioral and/or performance based.
• Engaged in employee communications, such as responding to non-routine questions on human resources policies and procedures and identified potential issues and grievances.

Atlanta, Georgia, US

• Ensured optimal guest experience by seating guests, taking orders, serving dishes, and removing dinnerware promptly and with a positive attitude.
• Managed orders and accompanying financial transactions using a digital Point of Sale system.
• Knowledgeably recommended menu items based on customer needs and preferences, including upselling dishes and drinks.
• Ensured maintenance of food hygiene in accordance with standards and guidelines.
• Trained new servers and familiarized new employees with company culture, restaurant compliance and customer expectations.

Atlanta, Georgia, US

• Greet and acknowledge guests and seat patrons to the assigned table, or communicate delays and offer additional services.
• Present menus, create personal dining experience, answer questions, and offer information on menu items and specials.
• Answer telephone calls regarding reservations, menu questions, business information and managed to-go and delivery orders.

• Lead the successful on-boarding/off-boarding of all new employees and volunteers and coordinated and facilitated new hire orientation.
• Processed biweekly payroll. Assisted the management team with budget, monitoring spending, and rectifying issues/errors.
• Served as liaison between employees, broker and insurance providers; resolved benefit related issues and ensured effective utilization of plans and positive employee relations.
• Sourced, screened, and placed top talent in various job openings. Acted as a liaison to leadership to meet recruitment needs.
• Managed HRIS database and entered and updated employee data accurately and contemporaneously.
• Maintained and regularly audited HR files in accordance with corporate, state and federal regulations.

• Conducted daily audits in accordance with corporate, state and federal regulations.
• Identified and communicated auditing issues to executives and managers.
• Produced detailed reports to enhance organizational efficiency and support client service and growth targets.

Scottsdale, Arizona, US

• Managed all aspects of theater operations to ensure customer satisfaction.
• Performed duties such as bank deposits, ordering supplies, performing inventories, creating work schedules, evaluating staff performance and interviewing potential new hires.
• Conducted new hire orientations for over 100 employees. Trained, coached, and motivated staff to maximize productivity and deliver exceptional customer service.
• Served as a liaison between upper management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.
• Developed loyal and highly satisfied customer base through proactive management and customer service strategies.

Scottsdale, Arizona, US

• Mentored team members to promote productivity, accuracy and commitment to friendly service.
• Conducted training on all aspects of operating procedures and company services.
• Lead a team of 20 team members and guided employees to foster proper completion of assigned duties while providing exceptional customer service.
• Answered questions about policies and concerns to support positive customer experiences.
• Greet guests, sell concession items and box-office tickets, maintain business cleanliness.

Scottsdale, Arizona, US

• Greet guests, sell concession items and box-office tickets, maintain business cleanliness.
• Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
• Contributed to team success by completing jobs quickly and accurately.
• Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.

Bachelor Of Science - Bs, Science Of Healthcare Delivery

Associate Of Science - As

Education record