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Influential senior hands-on leader with demonstrated ability to deliver results and establish operational consistency and efficiencies. Customer-focused and results oriented professional with experience in Enterprise and Mid/Small Business SaaS Software Solutions Consulting, with proven success of increased client adoption and time to value.Coach dedicated to unlocking hidden potential and maximizing performance by encouraging and developing individuals and teams.
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MemberPavilionUnited States -
Strategic Account ManagerStovaUnited States
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Board Chair100 Women Who Care Clark County Jan 2023 - PresentVancouver, Washington, United States100 Women Who Care Clark County is a giving circle that meets four times a year and has donated close to $125,000 to local nonprofits since inception. What if you could raise $10,000 in an hour, providing philanthropic giving to your local community? * Promoted new volunteer roles, expanding event staff by 33% to drive guest and membership event engagement growth* Sponsorship acquisition to support organization goals* Social media and email marketing campaign manager for past… Show more 100 Women Who Care Clark County is a giving circle that meets four times a year and has donated close to $125,000 to local nonprofits since inception. What if you could raise $10,000 in an hour, providing philanthropic giving to your local community? * Promoted new volunteer roles, expanding event staff by 33% to drive guest and membership event engagement growth* Sponsorship acquisition to support organization goals* Social media and email marketing campaign manager for past two years Show less -
Client ManagerOnyx Centersource Jul 2023 - Aug 2024 -
Sr. Manager Of Client Services, Enablement & OperationsNotified Jan 2021 - May 2023Vancouver, Washington, United StatesHubb was acquired by Intrado in 2021, and rebranded to Notified.Notified’s Customer Services organization provided world-class virtual, hybrid, and in-person event experiences for attendees through the development of true partnerships with our clients. We are solution oriented trusted advisers who take responsibility for our client’s success by providing training, resources, and support through all stages of the customer lifecycle. -
Technical Project Manager | Partner ManagerHubb Sep 2020 - Jan 2021Vancouver, Washington, United StatesHubb was acquired by Intrado in 2021, and rebranded to Notified. -
Partner Program Manager - Workforce ReadyUkg (Ultimate Kronos Group) Jan 2018 - Sep 2020Vancouver, Washington, United StatesUKG is a leading provider of workforce management and human capital management cloud solutions. • Oversaw the implementation delivery for several global system integrator partners and their portfolio of projects. Business portfolio consisted of services throughput of 250 modules annually, $1.5 M in partner services revenue, and indirectly managed 40 consulting staff. • Escalation point for partner project teams, customers, and sales• Reported and tracked partner's… Show more UKG is a leading provider of workforce management and human capital management cloud solutions. • Oversaw the implementation delivery for several global system integrator partners and their portfolio of projects. Business portfolio consisted of services throughput of 250 modules annually, $1.5 M in partner services revenue, and indirectly managed 40 consulting staff. • Escalation point for partner project teams, customers, and sales• Reported and tracked partner's performance, adherence to KPI's, and led Business Reviews quarterly for each partner• Coached and developed partner teams • Created and launched new partner onboarding process, including 90-day timeline, contractor onboarding plans, and streamlined internal process for establishing new vendors• Developed and maintained cross-functional relationships across the organization • Championed the rollout of Professional Services Escalation and Support Path process to all services teams. Including communication management, facilitation of lunch n' learn partner education and guidelines for teams to identify effective support for delivery timelines. Show less -
Strategic Client Success | Operations ManagerLanyon Apr 2015 - Dec 2017Portland, Oregon Area(Lanyon, a Vista Equity Company, merged with Cvent December 2016)Operations Manager: A trusted dedicated advisor to global Fortune 500 insurance client. Responsible for strategic and daily operations, customer satisfaction, increasing adoption with adherence to client strategies, and defining new workflow and savings efficiencies. Implementation Project Manager:Project managed new customer implementation, including: budget development and management, manage timeline… Show more (Lanyon, a Vista Equity Company, merged with Cvent December 2016)Operations Manager: A trusted dedicated advisor to global Fortune 500 insurance client. Responsible for strategic and daily operations, customer satisfaction, increasing adoption with adherence to client strategies, and defining new workflow and savings efficiencies. Implementation Project Manager:Project managed new customer implementation, including: budget development and management, manage timeline development and deliverables, oversee internal and external project meetings.Work with business analysts and system architects to identify and understand client requirements and define client expectations for configuration, custom development hours, costs, timelines and deliverables.Identified client’s workflow requirements for implementation configuration. Consulted best practice use case for Life Science market adoption and demonstrated solutions for successful implementation.Managed client project team resources in SFDC Project and custom development milestones in Atlassian JIRA.Collaborator across functional team projects - See Project Section. Show less -
Solutions Consultant - Meeting Technology SpecialistLanyon Inc. - Meetings, Events, And Travel Software Solutions. A Vista Equity Company Mar 2013 - Apr 2015Broomfield, CoACTIVE Network | Business Solutions Group merged with Lanyon Solutions (a Vista Equity Company) in 2014. Lanyon Solutions Inc., delivers strategic meetings management and event registration software that enable organizations to operate SMART EVENTS™. • Oversaw transformational product migration for 22 client accounts successfully to new SMART EVENTS™ software in 6 months ($4.8M ACV valuation). • Facilitated up-sell professional services and product licensing opportunities… Show more ACTIVE Network | Business Solutions Group merged with Lanyon Solutions (a Vista Equity Company) in 2014. Lanyon Solutions Inc., delivers strategic meetings management and event registration software that enable organizations to operate SMART EVENTS™. • Oversaw transformational product migration for 22 client accounts successfully to new SMART EVENTS™ software in 6 months ($4.8M ACV valuation). • Facilitated up-sell professional services and product licensing opportunities, generating more than $95K in revenue across accounts. • Influenced Strategic Meetings Management (SMMP) vendors using SMART EVENTS™ on behalf of our clients -providing best practices, industry consultation, and solutions to achieve strategic goals, policy considerations, or global process improvement. • Storyteller - Provided analysis of account key performance indicators and positioned quarterly reporting to identify trends and gaps in year over year performance to key account stakeholders. Show less -
Store Owner, EntrepreneurEtsy May 2011 - Dec 2016Etsy store, Sew Knot Expected, specialized in handmade accessories for women, baby, and home.Self-taught social media and content marketing, using the following social media tools:Google Analytics, Facebook Page/Store, Pinterest Business Page Analytics and Etsy's social media integration tools. -
Sr. Account ManagerActive Network, Llc Aug 2010 - Feb 2013Boulder, CoActive Network merged with StarCite in 2012, renamed to Lanyon. Lanyon was acquired by Cvent in 2016.Consistent achievement of revenue retention and increased revenue growth by 25% within existing account base, $1.5 million valuation across five verticals and 1,500 accounts. Exceeded quota by 139%, achieving President’s club recognition. -
Sales Business Development | Sales EngineerActive Network, Llc Jul 2007 - Aug 2010Boulder, CoACTIVE Network acquired RegOnline™ in October 2007.RegOnline™ is one of three software platforms that formed Business Solutions Group; a suite of event management software products that caters to meetings and events of all types and sizes. • Co-dedicated technical sales demonstrator, averaging highest conversion for prospect-to-booking and 20% new account open rate. • Contracted and authored five client case studies across three verticals. • Specialized in Education and… Show more ACTIVE Network acquired RegOnline™ in October 2007.RegOnline™ is one of three software platforms that formed Business Solutions Group; a suite of event management software products that caters to meetings and events of all types and sizes. • Co-dedicated technical sales demonstrator, averaging highest conversion for prospect-to-booking and 20% new account open rate. • Contracted and authored five client case studies across three verticals. • Specialized in Education and Government sales. Show less -
Account ManagerGl Solutions- Gl Suite Software & Services Sep 2006 - Apr 2007Bend, OrGL Solutions has provided government agencies with licensing application software.
Rebecca Zent Skills
Rebecca Zent Education Details
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Communications, Minor - Marketing -
Tourism
Frequently Asked Questions about Rebecca Zent
What company does Rebecca Zent work for?
Rebecca Zent works for Pavilion
What is Rebecca Zent's role at the current company?
Rebecca Zent's current role is Member.
What is Rebecca Zent's email address?
Rebecca Zent's email address is re****@****ail.com
What is Rebecca Zent's direct phone number?
Rebecca Zent's direct phone number is +181722*****
What schools did Rebecca Zent attend?
Rebecca Zent attended Suny Brockport, Finger Lakes Community College.
What are some of Rebecca Zent's interests?
Rebecca Zent has interest in Music, Movies, Electronics.
What skills is Rebecca Zent known for?
Rebecca Zent has skills like Strategic Partnerships, Account Management, Leadership, Business Development, Salesforce.com, Project Planning, Social Media, Sales, Contract Negotiation, Strategy, Enterprise Software, Marketing.
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Rebecca Zent
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