PROPERTY MANAGEROffering over 25 Years of Property Management Specialized ExperienceProperty Manager-Personnel management of staff of up to 9 employees, including scheduling, payroll, recruiting, and training. Client retention, negotiating renewal contracts, receiving rent, debt collection, billing/invoicing using QuickBooks, Propertyware, Rentroll, and AMSI, AR and AP. Developed strong marketing plans to increase resident retention and reduce turnover. Responsible for tracking advertising and market surveys/comparisons. Analyzed concessions and rental rates to stay competitive in the marketplace. Reviewed closing ratios, lease expiration goals, occupancy trends, and exposure, weekly. Conducted physical inspections of the property and recommended capital improvements. Developed an operating budget annually and prepared various weekly, monthly, and quarterly reporting including variance reports, projection reports, and accounting month end. Strong personal focus on increasing revenue over previous years. Handled unsatisfied customers and employees in a diplomatic and professional way. Highly experienced in Real Estate related legal procedures, evictions, non-compliance, and contract law. Troubleshot internet connectivity issues, programmed network phones, worked with our National IT Department to install hardware locally. Involved in the due diligence for purchase of five A+ luxury multi-housing properties.Specialties: HOA Manager-Manage a portfolio of 5 commercial properties unit owners associations. Condo converted San Mateo & Sonoran Vista Apartments, created HOA budget, wrote CC&R’s, created Property Tax Matrix, and managed the properties during the conversion. Supervised contractors, prepared community correspondence, and managed financial statements. Educated property owner to an end result that enhanced resident satisfaction throughout the project.Rebecca Norris PhoenixRebecca Fasolino Scottsdale
Listed skills include Property Management, Marketing, Real Estate, Contract Negotiation, and 16 others.