Providing technical guidance and best practices to customers and internal team mates on implementing Highspot's solutions. I have the honor of working with the best and brightest to guide and coach internal and external teams towards sustainable designs tailored to our customer's needs.

Leading, managing, and mentoring a team of Implementation Consultants on all aspects of SaaS implementation. Mede Analytics SaaS and Platform-as-a-Service offerings leverage advanced analytic technologies like machine learning, guided analysis, and predictive analytics. We help provider and payer organizations achieve better outcomes by unlocking the potential of their data, empowering healthcare organizations to make even smarter decisions.

I have the privilege of working with and leading an exceptional team of technical consultants and subject matter experts to implement telephony solutions for some of the nation's largest healthcare systems and receivables management organizations, as well as state and local governments. Supporting this incredible team of professionals and subject matter experts in their field to more efficient and successful implementations resulting in impeccable client and customer satisfaction and… Show more I have the privilege of working with and leading an exceptional team of technical consultants and subject matter experts to implement telephony solutions for some of the nation's largest healthcare systems and receivables management organizations, as well as state and local governments. Supporting this incredible team of professionals and subject matter experts in their field to more efficient and successful implementations resulting in impeccable client and customer satisfaction and profitability. Show less

Proven director driving successful delivery and performance across middle Revenue Cycle solutions by coordinating end to end performance across teams through operational readiness processes, business improvement plans, and business/product analysis. Implementation process improvement strategies across multiple disciplines within health care technology streams, specializing in middle revenue cycle.

Confirmed leader within the product consultant team supporting strategic clients via analytics, client support, and development partnership. Senior expert within the delivery assurance team as a solution matter expert participating in engagements with potential and existing clients dedicated to return on investment strategies for SaAS solutions. Developed standardized processes for determining successful outcomes for clients before contracts were signed or renewed.

Demonstrated leadership and cultivation for the western region team of HIM professionals in implementing Optum Enterprise CAC, Optum CDI 3D, Coding & Reimbursement Module, and Professional CAC Software Solutions. Dedicated focus on business process and workflow efficiencies with analysis on performance improvement via metadata with formal presentation capabilities to C suite executives and front line leaders,

Highly successful Senior Product Consultant for Enterprise CAC, including operational workflow and CDI. Responsible for implementation and post implementation activities for Enterprise CAC ensuring end user adoption of SaAS solution and proven performance management program analytics supporting measurable and meaningful key performance indicators.

Recognized leadership of large remote and onsite coding staff (+50 individuals) as well as successful management of mid Revenue Cycle process improvement initiatives; coding education and implementing meaningful and attainable coding productivity standards.