Responsible for overall operation day to day at the store, increasing revenue, and promoting client retention.

Conceptualized comprehensive marketing campaigns around innovative cruise packages to increase brand awareness, market share and sales. Responsibilities included: corporate social media management, brand development including, slogan, logo, tagline, multi-platform brand-compliant social content and target market categorization.Lead a group of interns that increased customer content interaction by 3,825% from October 2021 to January 2022. Utilized prospect data collection from social content to target product messaging and create promotions, increasing campaign engagement by 141%.

Provided excellent service, enhanced image of restaurant, increased sales, 100% customer service. Was able to to serve and bus 5 tables at a time through time management and needs assessment. Increased bar sales through memorization of drink menu (50+ menu items). Responsible for completing all end of shift procedures.

Handled various operational responsibilities throughout part-time 20.0-hour workweek.Opened restaurant to arrange restaurant setting before and after business hours.Ensured optimal placement of featured menu items to increase interest and conversation.Highest sales of featured and special offerings per shift.Ensured pleasant customer experience and satisfaction.Through fast, friendly and accurate service, built customer loyalty.Oversight of customer transactions (Cash/Non-cash).