- Manage all Operations for five public charter schools. This includes Facilities, Transportation, Food Service, IT, Data and Risk Management. Added management if our Finance function in 2022. - Direct management of four employees, with a total of eleven direct employees on my team. Provide professional development and support to a school-based operations team of twelve that report to their school leader.- Act as Director of Food Service for FirstLine's School Food Authority- Directly manage all risk management for the organization- Lead the RFP process for all services and commodities for the organization- On a variety of school operations based city-wide working groups

- Manage all non-Finance Operations for five public charter schools. This includes Facilities, Transportation, Food Service, IT, Data and Risk Management.- Managed the HR & Talent Teams from August 2017 through May 2019, led the process to add a Chief Talent Officer to the organization- Act as Director of Food Service for FirstLine's School Food Authority- Managed process to chose and begin implementation of an HRMS- Directly manage all risk management for the organization- Lead the RFP process for all services and commodities on my team

• Responsible for managing the transportation, food service, custodial, facility maintenance and IT of five open enrollment public charter schools in New Orleans. Began managing the HR & Talent teams in August 2017.• Manage over $7 million in vendor contracts per year. Key achievement: Successfully changed custodial vendors, partnering with a local non-profit to provide living-wage jobs resulting in increased custodial retention and higher quality of cleanliness in our schools• Lead team of four full-time members of the IT and Maintenance teams; dotted line supervision of five full-time Operation Managers with minimal staff turn-over including creating and delivering professional development on a monthly basis• Write, advertise and manage all operations-related RFPs and RFQs• Assist COO with Risk Management and Insurance via internal investigation support and active problem solving, including updating policies and procedures to ensure our facilities continue to become safer over time. Conduct risk management training for entire 450+ employee organization on an annual basis• Consistently increasing quality of facilities, measured via bi-annual Facility Topical Reviews• Work with vendors to provide regular surveys, updates, and training to custodial staff and bus drivers

As Director of Communication and Community Partnerships, I am responsible for:• Internal and External Communication with a focus on celebrating organizational successes• Student Recruitment• Community PartnershipsIn this position I manage the Development and Communication Coordinator and a Delta Service Corps position, focused on social media implementation. I am also responsible for training the Development Manager.

Responsible for all Development and Communication for FirstLine Schools - a New Orleans Charter Management Organization. This includes external and internal communication, raising over $1 million per year, brand management, managing a variety of projects, as well as managing the board of directors.Main accomplishments: implementation of donor database (Raiser's Edge), raising over $1million in my first year of fundraising, redesign of website, production of recruitment video and creation of annual reports.

Responsible for providing administrative support to the Chief Executive Officer of FirstLine Schools as well as managing special projects. Acts as lead on internal and external communication, provides support for the FirstLine Schools Board of Directors, and assists with knowledge management across the organization.

I am a Guide for this program, paired with a SciHigh student for the 2010-2011 school year. In the College Admissions Project, volunteer guides are paired one-on-one with Orleans and Jefferson Parish public school seniors to guide them through the paperwork and requirements necessary to gain successful entry into a college of their choice.http://www.collegeadmissionsproject.org/ and http://youngleadershipcouncil.org/site36.php

* Created Chapter Communication Plan* Created Regional Disaster Communication Plan* Recruited and managed Communications/Marketing Interns* Program Manager for the Chapter AmeriCorps Program* All duties listed below (PR/Communications Coordinator)

Responsible for managing all social media for the chapter, including strategy and implementation. Also responsible for garnering traditional media attention for the chapter.• Work to create stronger ties with TV, print and radio media• Increase use of Social Media in everyday communications strategy in order to execute mission online, focusing on Facebook and Twitter.• Create and edit press releases and other collateral for distribution to media and supporters• Edited website to streamline look and increase overall functionality, including a shift to google calendar and the addition of online class registration• Helped to train volunteers on the use of Social Media for the Red Cross: Nationally and Chapter-wise• Helped brief volunteers and staff for TV and radio appearances

Member of the board of this small, local non-profit. Also screen applicants, help train volunteers, and occasionally act as a foster home.Mission: to foster responsible pit bull ownership in New Orleans. We provide low cost vaccination clinics, low cost spay/neuter, educational events and rescue/placement for a small number of homeless pit bulls.

• Monitoring progress of construction/build-out project for EIS USA, Inc• Managed installation of new hybrid VoIP phone system for EIS USA, Inc• Organized finances of The Steven Spring Foundation

• Led implementation of new database. Worked with vendor to customize database to EIS needs. Coordinated and oversaw training of employees on new database. Created policies and procedures around the new database. Once database went live, became database administrator. Responsible for daily operation, upkeep, report building, and ongoing training of staff.• Product development for a variety of clients and niche markets• Attend a variety of conferences and client meetings• Onsite management of construction/build-out project for Boston office, working closely with various vendors and President of EIS who is based in the Rome office.• Manage vendor relationships with IT Outsourcing company and Phone system.• Ongoing various projects include (but not limited to): Standardization of Itineraries, Management of Potential High Revenue Clients, diagnosis and resolution of internal T1 wiring issue.

• Managed the FIT, Group, and Air departments, overseeing a total of seven employees.• Assessed need for Sales database, researched possibilities and led customization of SageCRM. • Constantly assessed needs for new processes and procedures, discussing with staff and implementing new procedures to ensure the highest level of efficiency possible.• Worked with counterpart in the Rome office to ensure our teams worked well together. Assessed problems and jointly addressed these issues in a realistic and timely manner.• Managed my own clients including product development

I joined Greyhound Welfare in 2002 and by 2004 was Vice President. I started the New England chapter in 2004, when I moved to Boston. I was President for one year (2007-2008). This is a dynamic volunteer-only organization consisting of over 100 volunteers in two chapters (Mid-Atlantic and New England). The mission is the permanent placement of retired racing greyhounds and the education of the public on greyhound and animal welfare.

• Arranged logistics for tours, including, but not limited to, hotels, restaurants, transportation, and educational sites• Researched and hired Study Leaders, continually working with Study Leaders to integrate a high level of educational content for tours• Prepared budgets and purchase orders, as well as collecting the necessary information for vendor contracts• Write and edit brochure copy, as well as assisting in the design of individual brochures• Served as a Smithsonian Representative in the field, representing the Smithsonian in a positive and responsible manner, often including tour manager duties

• Sent informational documents to participants enrolled in any group travel programs• Supervised and solved any issues that may arise in the operations team, assuring thdat tasks are accomplished in a timely manner • Supervised and Trained Temporary Employees, as necessary• Served as a Smithsonian Representative in the field, representing the Smithsonian in a positive and responsible manner, often including tour manager duties