Rebekah Cochran Email and Phone Number

Finding the right finance solution that enables growth while establishing solid business relationships.

Helped Launch Nashville's Web Chat•Consulted with customers to recommend and sell a variety of AT&T products and services to meet our customers needs•Provided AT&T customers with a positive sales and service experience•Interacted with multiple online chat systems while speaking with customers on the phone•Met sales quotas and service objectives in a fast paced call center environment

1. Answered customer/client requests or inquiries concerning services, products, billing, equipment, claims, and reports problem areas.2. Worked with multiple departments to ensure customer satisfaction.3. Responsible for improving customer retention 4. Utilizes mechanized systems to initiate and complete service orders and handle customer requests.5.Maintained working knowledge of all company products, services and promotions.6. Make recommendations according to customer’s needs on features, accessories, upgrades and rate plans.7. Utilize operational systems to process purchases of BellSouth products and services; i.e. collections, and payments.Ranked top 2% of the company 3 years in a row.