Maintains and repairs three NIPR and SIPR network switch cabinets including technical equipment such as routers, switches, UPSs, and servers. Supports and troubleshoots PacStar IQ Core communications management software for Defense Switched Network consisting of 50+ phone lines. Maintains Fire Alarm systems consisting of 300+ detectors and shipboard public address circuits and 1 Main Circuit (1MC). Ensures Information Technology equipment is in compliance with DoD specifications and Navy… Show more Maintains and repairs three NIPR and SIPR network switch cabinets including technical equipment such as routers, switches, UPSs, and servers. Supports and troubleshoots PacStar IQ Core communications management software for Defense Switched Network consisting of 50+ phone lines. Maintains Fire Alarm systems consisting of 300+ detectors and shipboard public address circuits and 1 Main Circuit (1MC). Ensures Information Technology equipment is in compliance with DoD specifications and Navy requirements. Show less

- Organized three Open House Events to promote UMGC Bridge Program.- Organized and marketed 2019 Sexual Assault Awareness Paint Night event for the Diversity Council, 2020 Domestic Violence Awareness Month Event and Demin Day Webinar. - Chair of the Staff Advisory Council- Member of the UMGC Asia Diversity Council- Recipient of the 2018 Students First Award and 2019 Customer & Community Service Award

Designs user friendly guides for new program equipment to ensure easy customer utilization. Distributes posters and fliers on a weekly basis within the facility to ensure customer participation. Generates material that includes updated trail maps for hiking and detailed information on campsites in the local area maintain optimum user experience. Completes authorized credit card purchases for MWR and ensures that a purchase does not exceed budgeted funds.- Organized floor plan, arranged… Show more Designs user friendly guides for new program equipment to ensure easy customer utilization. Distributes posters and fliers on a weekly basis within the facility to ensure customer participation. Generates material that includes updated trail maps for hiking and detailed information on campsites in the local area maintain optimum user experience. Completes authorized credit card purchases for MWR and ensures that a purchase does not exceed budgeted funds.- Organized floor plan, arranged decoration materials and assisted sponsors during 11 special events. - Successfully planned, designed, and edited marketing material for Single Sailor Holiday Event. - Assisted in planning, guiding, and ensuring safety of customers for 12 hiking trips and 3 deep sea fishing excursions. Show less